Ati Tray Tool-unable to retrieve information from bios

Mrgamers · Oct 27, 2005, 11:21 PM

Hi! I install Omega drivers and noticed that the advance 3d tab is missing. So i went to click on ATI Tray Tool icon on my desktop and it said" Unable to retrieve information from bios....". I tried the drivers clean pro in safe mode. No luck. I know it works before because i was able to use advance 3d tab...any suggestion?

*Ray Adams* · Oct 28, 2005, 01:10 AM

At first. You have to write your system configuration! I'm not David Copperfield and unable to see though this posts your video board

At second try this.
Open atitray.ini and change opt_oldbios_detection=0 to opt_oldbios_detection=1

Mrgamers · Oct 28, 2005, 01:35 AM

Okay, My spec is IGP 340M, 2.4ghz. Model:Evo n1020v. 768 megabytes of DDS Ram. Window Xp of course. I install RADLINK and it works. I think there is something wrong with ATT. However, i would like to use ATT since Radlink is no longer updated anymore.

*Ray Adams* · Oct 28, 2005, 02:59 AM

No support for IGP series, so you have to disable overclocking.

dark1 · Nov 1, 2005, 02:46 AM

I'm seeing the same problem with the latest Omega drivers.

My system:

AMD 64 X2 4200 (no OC)
Saphire Radeon X1800 XL
1GB DDR 3200
Asus A8N-E Motherboard (no SLI)

I have tried the latest ATI ref drivers 5.10a and those load and install just fine. However after loading the Omega drivers 2.675a, I am getting the popup box title Error: " Unable to retrieve information from BIOS! Please report to developer about your board" Also, the advanced tab in windows display properties shows stock info, no ATI specific settings. ATI 3D Control panel shows the same thing.

Help!

*Ray Adams* · Nov 1, 2005, 06:10 AM

Same for you. There are no support for X1x00 board yet

Disable overclocking and I2C.

dark1 · Nov 1, 2005, 03:04 PM

Oh that's what you meant by IGP boards. I didn't quite know what that meant. I was thinking "Integrated Graphics Processor, etc.." Or are both IGP and X1x00 differenet products?

So the board is not supported, but how is disabling overclocking and I2C (what is that?) going to help? BTW, I am not doing any overclocking on this system yet with the video or cpu - still trying to get the proper drivers installed.

And... when do you think support will be there? I love the Omega drivers and would love to continue to use them instead of the default ATI or Sapphire drivers.

Thanx!

*Ray Adams* · Nov 2, 2005, 01:29 AM

IGP - integrated
X1x00 - is different

I willl add support for X1x00 when I will find more info about new ATI products.

BoNalls · Nov 12, 2005, 09:28 AM

Alright i have been having the same problem and i got it to work. Like Ray Adams suggested, change this field in atiray.ini.

; disable overclocking at all
; will be useful on unsupported hardware
opt_disable_ovr=0 <<< (change this to 1)

It should work now... atleast it works for me!

I have the ATI Radeon Express 200M 128mb IGP

petri1 · Nov 12, 2005, 10:06 AM

well Mr Ray A i have the same problem as the guys
my card is a X800 (powercolor bravoedition)

i tryed one of the newe ATT and got this very problem since the i haven´t tryed any newer ATT since i got this problem what could be causing it?

and is there a new version of ATT that can be used with the new cat´s 5.11 like when Omega integrates it in his drivers??

naruto5538 · Feb 5, 2008, 09:45 PM

Hey everyone,
I been having the same problem with my laptop. Its a Toshiba Satelllite A215-S7428 with a ATI Radeon express 1200X graphics card. ANd whenever i use ATI Tray tools it pops up the same message. Is this becuase it is unsupported?

Oct 27, 2005, 11:21 PM	#1
Mrgamers DriverHeaven Newbie Join Date: May 2005 Posts: 11 Rep Power: 0	Ati Tray Tool-unable to retrieve information from bios Hi! I install Omega drivers and noticed that the advance 3d tab is missing. So i went to click on ATI Tray Tool icon on my desktop and it said" Unable to retrieve information from bios....". I tried the drivers clean pro in safe mode. No luck. I know it works before because i was able to use advance 3d tab...any suggestion?

Oct 28, 2005, 01:10 AM	#2
Ray Adams DriverHeaven Addict Join Date: Aug 2004 Location: USSR Posts: 350 Rep Power: 0 System Specs	At first. You have to write your system configuration! I'm not David Copperfield and unable to see though this posts your video board At second try this. Open atitray.ini and change opt_oldbios_detection=0 to opt_oldbios_detection=1 __________________ ATI Tray Tools

Oct 28, 2005, 02:59 AM	#4
Ray Adams DriverHeaven Addict Join Date: Aug 2004 Location: USSR Posts: 350 Rep Power: 0 System Specs	No support for IGP series, so you have to disable overclocking. __________________ ATI Tray Tools

Nov 1, 2005, 02:46 AM	#5
dark1 DriverHeaven Newbie Join Date: Nov 2005 Posts: 4 Rep Power: 0	Same Problem here I'm seeing the same problem with the latest Omega drivers. My system: AMD 64 X2 4200 (no OC) Saphire Radeon X1800 XL 1GB DDR 3200 Asus A8N-E Motherboard (no SLI) I have tried the latest ATI ref drivers 5.10a and those load and install just fine. However after loading the Omega drivers 2.675a, I am getting the popup box title Error: " Unable to retrieve information from BIOS! Please report to developer about your board" Also, the advanced tab in windows display properties shows stock info, no ATI specific settings. ATI 3D Control panel shows the same thing. Help!

Nov 1, 2005, 06:10 AM	#6
Ray Adams DriverHeaven Addict Join Date: Aug 2004 Location: USSR Posts: 350 Rep Power: 0 System Specs	Same for you. There are no support for X1x00 board yet Disable overclocking and I2C. __________________ ATI Tray Tools

Oct 28, 2005, 01:35 AM	#3
Mrgamers DriverHeaven Newbie Join Date: May 2005 Posts: 11 Rep Power: 0	Okay, My spec is IGP 340M, 2.4ghz. Model:Evo n1020v. 768 megabytes of DDS Ram. Window Xp of course. I install RADLINK and it works. I think there is something wrong with ATT. However, i would like to use ATT since Radlink is no longer updated anymore.

Nov 1, 2005, 03:04 PM	#7
dark1 DriverHeaven Newbie Join Date: Nov 2005 Posts: 4 Rep Power: 0	Oh that's what you meant by IGP boards. I didn't quite know what that meant. I was thinking "Integrated Graphics Processor, etc.." Or are both IGP and X1x00 differenet products? So the board is not supported, but how is disabling overclocking and I2C (what is that?) going to help? BTW, I am not doing any overclocking on this system yet with the video or cpu - still trying to get the proper drivers installed. And... when do you think support will be there? I love the Omega drivers and would love to continue to use them instead of the default ATI or Sapphire drivers. Thanx!

Nov 2, 2005, 01:29 AM	#8
Ray Adams DriverHeaven Addict Join Date: Aug 2004 Location: USSR Posts: 350 Rep Power: 0 System Specs	IGP - integrated X1x00 - is different I willl add support for X1x00 when I will find more info about new ATI products. __________________ ATI Tray Tools

Nov 12, 2005, 09:28 AM	#9
BoNalls DriverHeaven Newbie Join Date: Aug 2003 Posts: 4 Rep Power: 0	Alright i have been having the same problem and i got it to work. Like Ray Adams suggested, change this field in atiray.ini. ; disable overclocking at all ; will be useful on unsupported hardware opt_disable_ovr=0 <<< (change this to 1) It should work now... atleast it works for me! I have the ATI Radeon Express 200M 128mb IGP

Nov 12, 2005, 10:06 AM	#10
petri1 DriverHeaven Senior Member Join Date: Jul 2004 Posts: 780 Rep Power: 0	well Mr Ray A i have the same problem as the guys my card is a X800 (powercolor bravoedition) i tryed one of the newe ATT and got this very problem since the i haven´t tryed any newer ATT since i got this problem what could be causing it? and is there a new version of ATT that can be used with the new cat´s 5.11 like when Omega integrates it in his drivers?? __________________ [COLOR=#232d35] [COLOR=Red]Intel Core 2 Quad 9450@2,66GHZ PowerColor Ati Radeon HD4870 512mb Gigabyte GaE-X38 4GB Kingston Hyper X [/COLOR] [/COLOR]

Feb 5, 2008, 09:45 PM	#11
naruto5538 DriverHeaven Newbie Join Date: Feb 2008 Posts: 1 Rep Power: 0	ATI Radeon X1200 Same Problem Hey everyone, I been having the same problem with my laptop. Its a Toshiba Satelllite A215-S7428 with a ATI Radeon express 1200X graphics card. ANd whenever i use ATI Tray tools it pops up the same message. Is this becuase it is unsupported?

LinkBacks (?) LinkBack to this Thread: http://www.driverheaven.net/windows-xp-2k-radeon-display-drivers/88998-ati-tray-tool-unable-retrieve-information-bios.html
Posted By	For	Type	Date
IT - HELP - tøepání obrazu \| Ostatní \| forum \| Auto HI-FI club CZ - nejhlasitìjší klub na webu nejen o autohifi ...	This thread	Refback	Sep 3, 2009 07:45 AM
IT - HELP - tøepání obrazu \| Ostatní \| forum \| Auto HI-FI club CZ - nejhlasitìjší klub na webu nejen o autohifi ...	This thread	Refback	Oct 19, 2008 09:42 AM

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
ATi bios flashing: the proper way.	Ðamage™	ATI Graphic Cards	89	Apr 27, 2009 02:03 AM
ATI Tray Tool Freezing	En1gma	Windows XP/2K Radeon Display Drivers	93	Oct 6, 2005 11:32 AM
Catalyst 5.8 released (and on DH a day before ATI.com)!	Zardon	Windows XP/2K Radeon Display Drivers	1066	Aug 29, 2005 07:28 AM
ATI BIOS Identification (sticky plz)	h0ly0ne	Windows XP/2K Radeon Display Drivers	28	Dec 3, 2002 04:18 PM
ATI BIOS Identification (sticky plz)	h0ly0ne	Overclocking and Modding	3	Aug 1, 2002 03:01 PM