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DriverHeaven Newbie
Join Date: Sep 2005
Posts: 1
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I want to play this game but I can't because I am having problems. I don't really know much about all this so do you think you can help me? While I play, at a random moment the screen shuts off and I cannot close my computer. this is my DxDiag excerpt. Hope it helps.
------------------ System Information ------------------ Time of this report: 9/9/2005, 19:55:29 Machine name: LOZOWIK Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519) Language: English (Regional Setting: English) System Manufacturer: GBT___ System Model: AWRDACPI BIOS: Award Modular BIOS v6.00PG Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs) Memory: 1024MB RAM Page File: 425MB used, 2036MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: RADEON 9800 SERIES Manufacturer: ATI Technologies Inc. Chip type: RADEON 9800 PRO AGP (0x4E48) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_4E48&SUBSYS_40261458&REV_00 Display Memory: 128.0 MB Current Mode: 1024 x 768 (32 bit) (75Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6553 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 6/28/2005 23:02:16, 232960 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 6/28/2005 23:01:56, 1241088 bytes Device Identifier: {D7B71EE2-0D08-11CF-716E-2C60A1C2CB35} Vendor ID: 0x1002 Device ID: 0x4E48 SubSys ID: 0x40261458 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: SB Audigy Audio [A000] Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_10071102&REV_04 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ctaud2k.sys Driver Version: 5.12.0001.0383 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 4/11/2003 01:32:36, 502160 bytes Other Files: Driver Provider: Creative HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 4000, 192000 Static/Strm HW Mix Bufs: 64, 62 Static/Strm HW 3D Bufs: 64, 62 HW Memory: 0 Voice Management: Yes EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run --------------------- Sound Capture Devices --------------------- Description: SB Audigy Audio [A000] Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ctaud2k.sys Driver Version: 5.12.0001.0383 (English) Driver Attributes: Final Retail Date and Size: 4/11/2003 01:32:36, 502160 bytes Cap Flags: 0x41 Format Flags: 0xFFF ----------- DirectMusic ----------- DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS DLS Version: 1.00.0016.0002 Acceleration: Enabled Ports: SB Audigy DirectMusic Synthesizer [A000], Hardware (Kernel Mode), Output, DLS, Internal, Default Port SB Audigy Audio [A000], Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy Synth B [A000] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy Sw Synth [A000] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy Synth A [A000] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy MIDI Port [A000] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy MIDI Port [A000] [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal Registry: OK Test Result: Not run ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No Registry: OK ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x24D7 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 8/4/2004 02:08:42, 57600 bytes | Driver: usbd.sys, 8/29/2002 08:00:00, 4736 bytes | +-+ USB Human Interface Device | | Vendor/Product ID: 0x046D, 0xC016 | | Location: Optical USB Mouse | | Matching Device ID: usb\class_03&subclass_01 | | Service: HidUsb | | Driver: hidclass.sys, 8/4/2004 02:08:19, 36224 bytes | | Driver: hidparse.sys, 8/4/2004 02:08:16, 24960 bytes | | Driver: hid.dll, 8/4/2004 03:56:42, 20992 bytes | | Driver: hidusb.sys, 8/17/2001 18:02:20, 9600 bytes | | | +-+ HID-compliant mouse | | | Vendor/Product ID: 0x046D, 0xC016 | | | Matching Device ID: hid_device_system_mouse | | | Service: mouhid | | | Driver: mouclass.sys, 8/4/2004 01:58:32, 23040 bytes | | | Driver: mouhid.sys, 8/17/2001 17:48:00, 12160 bytes ---------------- Gameport Devices ---------------- + Intel(R) 82801EB PCI Bridge - 244E | Location: PCI bus 0, device 30, function 0 | Matching Device ID: pci\ven_8086&dev_244e | Service: pci | Driver: pci.sys, 8/4/2004 02:07:46, 68224 bytes | +-+ Creative Game Port | | Location: PCI bus 2, device 0, function 1 | | Matching Device ID: pci\ven_1102&dev_7003&subsys_00401102 | | Service: gameenum | | Driver: gameenum.sys, 8/4/2004 02:08:21, 10624 bytes ------------ PS/2 Devices ------------ + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | Driver: i8042prt.sys, 8/4/2004 02:14:36, 52736 bytes | Driver: kbdclass.sys, 8/4/2004 01:58:32, 24576 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: termdd.sys, 8/4/2004 04:01:07, 40840 bytes | Driver: kbdclass.sys, 8/4/2004 01:58:32, 24576 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 8/4/2004 04:01:07, 40840 bytes | Driver: mouclass.sys, 8/4/2004 01:58:32, 23040 bytes ---------------------------- DirectPlay Service Providers ---------------------------- DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180) IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180) Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180) Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180) DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run DirectPlay Test Result: Not run Registry: OK ------------------- DirectPlay Adapters ------------------- DirectPlay8 Serial Service Provider: COM1 DirectPlay8 Serial Service Provider: COM2 DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 - ----------------------- DirectPlay Voice Codecs ----------------------- Voxware VR12 1.4kbit/s Voxware SC06 6.4kbit/s Voxware SC03 3.2kbit/s MS-PCM 64 kbit/s MS-ADPCM 32.8 kbit/s Microsoft GSM 6.10 13 kbit/s TrueSpeech(TM) 8.6 kbit/s ------------------------- DirectPlay Lobbyable Apps ------------------------- ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 178.8 GB Total Space: 238.5 GB File System: NTFS Model: HDS722525VLSA80 Drive: D: Model: SONY DVD-ROM DDU1613 Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 01:59:52, 49536 bytes Drive: E: Model: SONY DVD RW DW-U18A Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 01:59:52, 49536 bytes |
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#2 |
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DriverHeaven Senior Member
Join Date: Jun 2002
Location: Toronto
Posts: 1,211
Rep Power: 0 ![]() |
i'd guess its overheating or it could be something with your psu.
have you dusted it recently? which game? |
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#3 |
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At Your Service...
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Have you updated your audio driver lately?
Edit: The dates on your drivers look to be two years old - but that might be Creative's latest for your card - just asking... And you might try updating your motherboard chipset drivers - they can improve stability for your system.
__________________
It's not so much getting your way that matters or not - what matters is how you go about getting it. Last edited by swimtech; Sep 11, 2005 at 10:52 AM. |
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#4 |
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DriverHeaven Extreme Member
Join Date: May 2005
Posts: 6,818
Rep Power: 0 ![]() ![]() |
Updated your video drivers lately?
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