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Old Nov 26, 2004, 03:28 PM   #1
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Please Help (driver Issues)

I just ran into a huge group of problems and I figured you all were the go-to guys to get this done.

I own an Emachine Laptop with the ATI Radeon Mobility 9600/9700 Series built into it. Of course, everything that has come out recently in terms of drivers, I've had to get the modded versions since they aren't built specifically for mobility. I was running into a lot of problems with Half Life 2, so I decided to go ahead and start from scratch with my driver; uninstall it, install the updated ones from Techworld, and take it from there. I even downloaded the driver cleaner program from this website.

So I went through add/remove programs and uninstalled the drivers for my graphics card, and then followed the directions on the readme file for the driver cleaner. Rebooted in safe mode, it detected the hardware, and then... nothing. It couldn't find the files to install the card. I freaked out because suddenly I didn't have an installed graphics card, so I tried installing the new drivers that I had downloaded. On each of them, it says "Setup failed to launch installation engine: The RPC server is unavailable." Oddly enough, I can't get online, my network connections aren't working... basically my computer has gone to hell and I don't know how.

What can I do to at least roll back to where I was? Anytime I go in safe mode to "Last known working configuration" it takes me here. What can I do to get this thing installed? Please respond ASAP, and thank you.
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Old Nov 26, 2004, 03:47 PM   #2
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As far as rolling back the drivers in device manager, I don't think you can because the former drivers weren't installed at the time you tried installing the new ones and even if they were you didn't get a successful install of the latter to rollback to the former. You could try system restore and restore back to a time before you started removing and cleaning up your drivers. Why did you reboot into safe mode after using driver cleaner? I think driver cleaner is suppose to run in safe mode and then reboot in normal mode and then install new drivers. If you use system restore, and have downloaded your new drivers after the point you are going to restore, then you will need to move or rename your recently downloaded drivers or system restore will get rid of your recently downloaded drivers. Copy them to a CD would probably be best thing to do, then restore with system restore and start driver installation again.
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