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Old Sep 20, 2004, 11:12 PM   #1
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Radeon 9600XT 256MB crashing. Please help

Well i got a brand new built by ATI Radeon 9600XT 256MB 2 days ago and it hasn't worked right since i put it in. It gives me an error and then the hardware rendering fails.. in windows.. i'm not even like trying to play games or anything..

The errors come at random times, not even when i'm doing anything graphical, just browsing the web, etc. Here are the errors i get from VPU Recover.

VPU Recover has reset your graphics accelerator as it was no longer responding to graphics driver commands.

then..

VPU Recover was unable to fully recover from a hardware deadlock, and has switched to software rendering. To restore hardware rendering, you must restart your computer. Do you want to restart now?

After that things get pretty annoying with the software rendering, laggy graphics and the like. Even moving windows, scrolling a document or webpage lags graphically. If i try to do anything heavy it crashes, for obvious reasons.

Any ideas to a solution here?

Now, I haven't done any overclocking, and the drivers I have tried are from the CD, and from the website. After digging around I also tried the Omega Drivers.

I thought they had solved the problem, I was running stable and even in games. Then suddenly i got the same error while instant messaging my friend.

Could this be the result of a bad card? I don't know how it could be since it's brand new and been that way from the start but who knows. Any help would be greatly appreciated. Thanks.

Last edited by trelum; Sep 21, 2004 at 07:24 PM.
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Old Sep 20, 2004, 11:24 PM   #2
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Welcome DH Um What kind PSU you have? You might want formated for the card I did and upgrade to SP2 too.
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Old Sep 20, 2004, 11:29 PM   #3
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Welcome to DriverHeaven!

You may want to read up on this: DRIVER INSTALLATION GUIDE FOR n00bs

If that fails, try doing this...

Download and install Driver Cleaner

My Computer, Control Panel, Add/Remove Programs, ATI Display Driver.

Select All, Ok. DO NOT REBOOT

Run Driver Cleaner, Select ATI, Clean, Yes, and then REBOOT.

Now install the new drivers.

If that fails...

Go to the SMARTGART(tm) tab

See if First Write is DISABLED, if it is ENABLE it. If you are using Omega Drivers click on Retest All and then ENABLE it.

Checking BIOS

Check to see if your APG Speed is up to the max... 1x, 2x, 4x, or 8x

Check to see if Fast Write is ENABLED or DISABLED. If it is DISABLED, ENABLE IT.

AGP Aperture Size, make sure it is at 128 MB.

If none of the above works, it might be a bad card...
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Old Sep 20, 2004, 11:45 PM   #4
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Um what kind card is it. Is same like mind?
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Old Sep 21, 2004, 10:41 AM   #5
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ok well all my system specs are in my sig, just to give you a better idea of whats going on. i'm actually reformatting right now and on my laptop at the moment. as soon as i'm done reformatting i'll go through everything you guys have posted. thanks. and yes i think i do have the same kind of card as you Robert.

any other suggestions are stil welcome. thanks!
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Old Sep 21, 2004, 11:06 AM   #6
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Well do you have aim msn or yahoo or icq? You can added me I can try help you I won't be on tonight at all but tomorrow night I would be around 9pm est time. You going love that vivo card trust me
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Old Sep 21, 2004, 07:24 PM   #7
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sound driver causing the video crashes?

ok so after reformatting, i installed the radeon drivers first. i left all other drivers uninstalled for a while and just played with things, seeing if it was going to crash. it was working fine! next i installed the drivers for my wireless network adapter, and still everything was going great. i continued by installing my onboard AC97 sound driver. i restarted like you're supposed to when you install new hardware, and within 30 seconds of being in windows, i got the same error from my VPU Recover.

All I can conclude is that my onboard sound is somehow incompatible with my Radeon 9600XT? Is this a possibility? It seems a little weird to me but I guess its possible.

by the way the sound drivers i was using are from the CD, and i also tried downloading the latest drivers from MSI's website, but still no luck..
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Old Sep 21, 2004, 09:09 PM   #8
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Ok disregard that last one, that was NOT it lol. Dang I give up, I've wasted so much bloody time on this thing. The only time I'm going to waste after now is to return the Radeon and put back my trusty Geforce 2 lol. Good old nVidia..
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Old Sep 22, 2004, 01:50 AM   #9
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System Specs

are yousure your useing the latest drivers for your card and mother board chipset? you have fast writes on?
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Old Sep 22, 2004, 11:47 AM   #10
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yes i am definitely sure, and yes i definitely had fastwrites on.
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Old Sep 22, 2004, 06:48 PM   #11
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Sounds like it may be a faulty card. My 9600pro was like that, and when i got a 9600xt as a replacement and eventually a 9800pro, all was fine. May want to exchange it or even get a 9800pro as they are not too much more expensive and the performance increase is definitely worth it.
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Old Sep 22, 2004, 09:24 PM   #12
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PLEASE HELP!!! IM HAVING THE SAME PROBLEM THAT HE HAS...
I BOUGHT AN ATI 9600XT 256MB DDR2
WHEN I INSTALL IT, NOTHING HAPPENS, WINDOWS WORKED FINE... THEN I INSTALLED CATALYST DRIVER 4.9, THEN I CLICK ON REBOOT... AND WHEN WINDOWS IS LOADING IT HANGS AND REBOOT WITHOUT TOUCHING ANYTHING
SO I TRIED OMEGA DRIVERS... AND SOLVED THE HANGING, BUT SOMETIMES IT CONTINUES...

I DID WHAT I READ HERE... I CHECKED MY BIOS CONFIG, I'VE DISABLED FASTWRITE...
I DONT KNOW WHAT TO DO!!!
AND ALSO I DONT KNOW HOW TO SEE IF IT IS A HARD PROBLEM OR DRIVER PROBLEM

IM FROM ARGENTINA SO SORRY ABOUT MY ENGLISH... I TRIED TO DO MY BEST WRITING THIS.

my specs are:
OS: Microsoft Windows XP Pro SP1(5.1 , Compilacion 2600)
Micro: AMD Athlon XP 2600+ Barton, MMX, 3D Now
Ram: 512 DDR (333mhz Single Channel)
Motherboard: Asus A7N8X-VM/400 nforce2
Chipset del mother: Nvidia nforce2
Video: ATI Radeon 9600XT 256MB DDR2 Tv-out/DVI/Monitor (AGP 8X)
Monitor: Samsung Syncmaster 550v
Sonido: Nvidia nforce audio (Dolby digital 5.1) - con Sistema Sorround Creative
Mouse: Optical Mouse - 6 Buttons (Wheel) PS/2 (Logitech MX310)
Teclado: Microsoft Internet Keyboard
Red: nforce Networking Controller (1GB transfer)
CD-R/RW: LG 52x32x52
HD: 80GB 7200rpm
USB: 6 - v2.0
Gabinete: SolTech ATX Mid Tower
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