Visual Corruption with Omega and Radeon 3.10 Drivers

JeffDriscoll · Jan 2, 2004, 10:36 PM

((Thread remade with a more descriptive subject line))

I posted this originally in the wrong forum, but here's what it was:

Original Post: I receive an error message when using ATI Radeon 3.10 Drivers on my Radeon 9200 saying something like VPU (?) was unable to recover from an error and then later that hardware rendering is unavailable and I will need to restart.

The problem occurs a few seconds after logging in. The screen will fizzle out and become distorted, filled with either pink or blue (perhaps both) broken lines. After a second the desktop comes back, but everything is quite sluggish from accessing the start menu, bringing up menus via right clicking, scrolling down pages, accessing menu's in programs, etc...

This problem only has occurred when I have installed the 3.10 drivers. This is the third time I have install them (going from CD to 3.9 to 3.10 to 3.9 to CD to 3.10 to 3.9 to 3.10) and the second time I have downloaded them and I get the same problem every time. I have also attempted using the OmegaCorner 3.10 Drivers, but I get the same error and error message.

I am attempting to work with EA Games Technical Support to get a new game I have purchased to work and they tell me to update to the latest video drivers, but I get that error mentioned above before I have time to launch the game. If I try to launch the game after the error has occurred I get another error saying that Direct3D could not be enabled. The game (turns out actually two games (Return of the King; Enter the Matrix) from different companies, hence why I’m thinking it’s defiantly a driver problem) will not run on 3.9 drivers.

I've contacted ATI support, but I haven't heard back from them and really want to play before I head back to school, so I'm hoping someone here can help...

Thank you.

-

user "JohnyBravo" suggested using the driver cleaner.

-

Reply: Well, nice try, but I get the same annoying little error.

Here's some more details. When the error occurs and everything comes back, a dialogue box comes up saying that "VPU Recover has reset your graphics accelerator as it was no longer responding to graphics driver commands." The bottom half of the dialogue box is just options to tell ATI and send an error report.

Typically after I close this dialogue box another message saying that VPU Recover has disabled Hardware acceleration (I think this is what it says) and switched to Software acceleration (again, I think) and I need to restart, but restarting simply brings the error back again.

If I try to launch Return of the King I get an error saying that no Direct3d (something) could be found.

-

I've tried the omega 3.10 drivers and get the same error. And unfortuantly I can't get either ROTK nor ETM to work with the 3.9 drivers and don't have the option to launch it in 3.10 before the corruption appears. I'm going to download the Omega Catalyst 3.9 and see what happens, but something tells me the games won't work then, either...

Gizmo[5h1t3] · Jan 2, 2004, 11:08 PM

jeez m8..u got it bad there!!

lol

you might wanna try seeing if the card hasnt come unseated from the AGP port........mebbe thats the prob.

i cant see iot being a driver prob...if both the cats and the omegas do the same.

how long you had the card??

mebbe RMA it??

Markius · Jan 3, 2004, 02:33 AM

if all else fails do a format...if you still have the same problems then it may be the card

~~HawK~~ · Jan 3, 2004, 03:07 AM

There is a chance it could be a monitor(driver) issue, check wich monitor driver is used
reinstalling chipset drivers and/or reinstalling DX9.0b might help to

JeffDriscoll · Jan 3, 2004, 09:50 AM

Quote:

how long you had the card??

Less than a month.

Quote:

you might wanna try seeing if the card hasnt come unseated from the AGP port........mebbe thats the prob.

I'm guessing no, since I don't have any problems if I drop down to the 3.9 drivers - other than the fact that the games don't work.

Quote:

if you still have the same problems then it may be the card

See above.

Quote:

There is a chance it could be a monitor(driver) issue, check wich monitor driver is used
reinstalling chipset drivers and/or reinstalling DX9.0b might help to

I'll look into the monitor drivers - perhaps it's the fact that 3.10 is fine, but my monitor drivers are interacting badly with them? One of the first things EA told me to do when I had this problem was to upgrade my VIA 4in1 drivers and I had the problem before and after those steps. I'll look into DX9.0b as well.

Thanks everyone.

Rayder · Jan 3, 2004, 11:11 AM

If you're not having any problems with the 3.9's, then just stick with them. Different drivers react differently for different setups (did I just use the word 'different' in a sentence 3 times? Whoops, make that 4 times

). Apparently, yours doesn't like the 3.10's for whatever reason.

Also be sure to go here and report any and all problems to ATI. They need, and want, to know about such problems.

Hope you get your problems worked out. I know I'd be pretty infuriated about now if that was happening to me.

JeffDriscoll · Jan 3, 2004, 11:12 AM

monitor drivers - negative. installed from CD, thought it fixed, nope. Updated from Samsung website, back to the same error.

dx9.0b - nope - redownloaded, same problem.

JeffDriscoll · Jan 3, 2004, 11:16 AM

Rayder: I'd like to just stay with 3.9, but unless I can come up with another reason why neither ROTK nor ETM will work without freezing (ROTK during the intro movies, ETM after activating a trigger), and since they're from different companies and publishers, the only thing I can come up with wrong is that it's something with the drivers.

The_Neon_Cowboy · Jan 3, 2004, 11:31 AM

try turning off vpu recover it more problems then it's worth (sometimes)

make sure you have the latest mobo bios and drivers

simonsays · Jan 5, 2004, 04:00 AM

Sorry to hear your troubles buddy but im gonna make you feel worse telling you that your pick of Vidcard wasnt the best thing you could have done.

The 9200 has a history of similar problems in a alot of forums ive read.

and it works fine BUT...yes but..with certain drivers and not just and version out there.

Try to turn off FASTWRITES from the smartgart settings or even better do it from your mobo bios too (if this option is there)
And also set your agp to 4x (you wont really miss it) and since you are in the bios MAKE SURE that the agp aperture is at least 128 (this if you have at least 256mb of ram on the mobo).

If all else fails may also want to RMA it because it may also be a bad GPU or its bios.

If you want to risk it try reflashing the bios with a cracked version from here
NOTE : MAKE SURE YOU GET THE RIGHT ONE FOR THE MEMORY YOU HAVE ON THE CARD AND ALSO NOTE THAT YOU DO THIS AT YOUR OWN RISK AND ONLY IF YOU HAVE DONE SOMETHING LIKE THIS BEFORE OR AT LEAST HAVE SOMEONE THAT KNOWS HOW TO DO FOR YOU.

One more thing: try posting your system specs so we have a better idea of what we are dealing with here. (example: cpu/motherboard/ram/power supply/brand-make of the vidcard etc.

gOODLUCK !!

P.S i suggest you RMA it or get anonther card just to be sure...but thats just my opinion..

JeffDriscoll · Jan 11, 2004, 01:09 PM

What's RMA?

Regardless - I moved the setting to 4x and it works perfectly fine (so far) - so Thank you, VERY MUCH!

KraXed112 · Jan 11, 2004, 05:42 PM

I had the problem once with 3.9 playing battlefield 1942... then i just upgraded to omega's 3.10's and had the problem every single time playing americas army..
the solution.. just turn it off in the ati control panel.. never saw the problem again..

Jan 2, 2004, 10:36 PM	#1
JeffDriscoll DriverHeaven Newbie Join Date: Jan 2004 Posts: 5 Rep Power: 0	Visual Corruption with Omega and Radeon 3.10 Drivers ((Thread remade with a more descriptive subject line)) I posted this originally in the wrong forum, but here's what it was: Original Post: I receive an error message when using ATI Radeon 3.10 Drivers on my Radeon 9200 saying something like VPU (?) was unable to recover from an error and then later that hardware rendering is unavailable and I will need to restart. The problem occurs a few seconds after logging in. The screen will fizzle out and become distorted, filled with either pink or blue (perhaps both) broken lines. After a second the desktop comes back, but everything is quite sluggish from accessing the start menu, bringing up menus via right clicking, scrolling down pages, accessing menu's in programs, etc... This problem only has occurred when I have installed the 3.10 drivers. This is the third time I have install them (going from CD to 3.9 to 3.10 to 3.9 to CD to 3.10 to 3.9 to 3.10) and the second time I have downloaded them and I get the same problem every time. I have also attempted using the OmegaCorner 3.10 Drivers, but I get the same error and error message. I am attempting to work with EA Games Technical Support to get a new game I have purchased to work and they tell me to update to the latest video drivers, but I get that error mentioned above before I have time to launch the game. If I try to launch the game after the error has occurred I get another error saying that Direct3D could not be enabled. The game (turns out actually two games (Return of the King; Enter the Matrix) from different companies, hence why I’m thinking it’s defiantly a driver problem) will not run on 3.9 drivers. I've contacted ATI support, but I haven't heard back from them and really want to play before I head back to school, so I'm hoping someone here can help... Thank you. - user "JohnyBravo" suggested using the driver cleaner. - Reply: Well, nice try, but I get the same annoying little error. Here's some more details. When the error occurs and everything comes back, a dialogue box comes up saying that "VPU Recover has reset your graphics accelerator as it was no longer responding to graphics driver commands." The bottom half of the dialogue box is just options to tell ATI and send an error report. Typically after I close this dialogue box another message saying that VPU Recover has disabled Hardware acceleration (I think this is what it says) and switched to Software acceleration (again, I think) and I need to restart, but restarting simply brings the error back again. If I try to launch Return of the King I get an error saying that no Direct3d (something) could be found. - I've tried the omega 3.10 drivers and get the same error. And unfortuantly I can't get either ROTK nor ETM to work with the 3.9 drivers and don't have the option to launch it in 3.10 before the corruption appears. I'm going to download the Omega Catalyst 3.9 and see what happens, but something tells me the games won't work then, either...

Jan 3, 2004, 02:33 AM	#3
Markius DriverHeaven Senior Member Join Date: Sep 2003 Location: Australia Posts: 2,350 Rep Power: 0	if all else fails do a format...if you still have the same problems then it may be the card __________________ DriverHeavens Aussie... "Lifes tragedy is that we get old too soon and wise too late"

Jan 3, 2004, 11:11 AM	#6
Rayder Mostly lurking lately.... Join Date: Jun 2002 Location: U.S.A. Posts: 2,043 Rep Power: 51	If you're not having any problems with the 3.9's, then just stick with them. Different drivers react differently for different setups (did I just use the word 'different' in a sentence 3 times? Whoops, make that 4 times ). Apparently, yours doesn't like the 3.10's for whatever reason. Also be sure to go here and report any and all problems to ATI. They need, and want, to know about such problems. Hope you get your problems worked out. I know I'd be pretty infuriated about now if that was happening to me. __________________

Jan 3, 2004, 11:31 AM	#9
The_Neon_Cowboy DriverHeaven Extreme Member Join Date: Dec 2002 Location: U.S.A. Posts: 16,135 Rep Power: 77 System Specs	try turning off vpu recover it more problems then it's worth (sometimes) make sure you have the latest mobo bios and drivers __________________

Jan 5, 2004, 04:00 AM	#10
simonsays DriverHeaven Junior Member Join Date: Nov 2003 Posts: 79 Rep Power: 0	Sorry to hear your troubles buddy but im gonna make you feel worse telling you that your pick of Vidcard wasnt the best thing you could have done. The 9200 has a history of similar problems in a alot of forums ive read. and it works fine BUT...yes but..with certain drivers and not just and version out there. Try to turn off FASTWRITES from the smartgart settings or even better do it from your mobo bios too (if this option is there) And also set your agp to 4x (you wont really miss it) and since you are in the bios MAKE SURE that the agp aperture is at least 128 (this if you have at least 256mb of ram on the mobo). If all else fails may also want to RMA it because it may also be a bad GPU or its bios. If you want to risk it try reflashing the bios with a cracked version from here NOTE : MAKE SURE YOU GET THE RIGHT ONE FOR THE MEMORY YOU HAVE ON THE CARD AND ALSO NOTE THAT YOU DO THIS AT YOUR OWN RISK AND ONLY IF YOU HAVE DONE SOMETHING LIKE THIS BEFORE OR AT LEAST HAVE SOMEONE THAT KNOWS HOW TO DO FOR YOU. One more thing: try posting your system specs so we have a better idea of what we are dealing with here. (example: cpu/motherboard/ram/power supply/brand-make of the vidcard etc. gOODLUCK !! P.S i suggest you RMA it or get anonther card just to be sure...but thats just my opinion.. __________________ Last edited by simonsays; Jan 5, 2004 at 04:56 AM.

Jan 2, 2004, 11:08 PM	#2
Gizmo[5h1t3] DriverHeaven Lover Join Date: Feb 2003 Location: Rochdale MCR England Posts: 184 Rep Power: 0 System Specs	jeez m8..u got it bad there!! lol you might wanna try seeing if the card hasnt come unseated from the AGP port........mebbe thats the prob. i cant see iot being a driver prob...if both the cats and the omegas do the same. how long you had the card?? mebbe RMA it??

Jan 3, 2004, 03:07 AM	#4
~~HawK~~ Banned Join Date: May 2002 Posts: 2,108 Rep Power: 0	There is a chance it could be a monitor(driver) issue, check wich monitor driver is used reinstalling chipset drivers and/or reinstalling DX9.0b might help to

Jan 3, 2004, 11:12 AM	#7
JeffDriscoll DriverHeaven Newbie Join Date: Jan 2004 Posts: 5 Rep Power: 0	monitor drivers - negative. installed from CD, thought it fixed, nope. Updated from Samsung website, back to the same error. dx9.0b - nope - redownloaded, same problem.

Jan 3, 2004, 11:16 AM	#8
JeffDriscoll DriverHeaven Newbie Join Date: Jan 2004 Posts: 5 Rep Power: 0	Rayder: I'd like to just stay with 3.9, but unless I can come up with another reason why neither ROTK nor ETM will work without freezing (ROTK during the intro movies, ETM after activating a trigger), and since they're from different companies and publishers, the only thing I can come up with wrong is that it's something with the drivers.

Jan 11, 2004, 01:09 PM	#11
JeffDriscoll DriverHeaven Newbie Join Date: Jan 2004 Posts: 5 Rep Power: 0	What's RMA? Regardless - I moved the setting to 4x and it works perfectly fine (so far) - so Thank you, VERY MUCH!

Jan 11, 2004, 05:42 PM	#12
KraXed112 DriverHeaven Junior Member Join Date: Dec 2002 Posts: 90 Rep Power: 0	I had the problem once with 3.9 playing battlefield 1942... then i just upgraded to omega's 3.10's and had the problem every single time playing americas army.. the solution.. just turn it off in the ati control panel.. never saw the problem again.. __________________ AMD 4800 X2 / ASUS A8N-SLI Premium 2024 Corsair PC3200 CPT BFG Tech 7900 GTX 512 Pioneer A04 DVD/RW 1 x 120GB Western Digital Caviar Hard Drive (8MB Cache, 7200rpm) 5 x 200GB Western Digital Caviar Hard Drive (8MB Cache, 7200rpm) Soundblaster Live 5.1 Platinum, Logitech Z-680 Antec TrueControl 480W, RAIDMAX 420W Coolermaster CM-Stacker STC-T01 Case (Crossflow Fan + Extra 4in3 Module)