Radeon 9700 - Strange failure message

Pyrot · Jun 8, 2003, 08:56 PM

Since a few days I get a bluescreen when starting special real player movies (some south park episodes) and the computer freezes during playing games (for example enter the matrix, doom 3 alpha).
I have a radeon 9700 and everything was o.k. since last week when the problem started. The error message I get when the bluescreen appears is: Stop: 0x000000E and then something about ati3duag.dll.
I was using the new omega drivers (with 9800 hack) before, but i tried about 4 different drivers. The problem occurs with everyone except one from December 2002. With it everything is o.k., but this driver sucks.
I really have no idea what the problem could be. I also tried an old radeon 8500 with catalyst 3.4 drivers and everything runs well. Then I tried my radeon 9700 in another computer and everything runs there well too, so the card is o.k. It must be a driver issue but I can`t understand why this problem occurs the last days when it was everything o.k. for months before.
I tried to reinstall windows with the repair function but this didn`t help. Maybe formatting the system partition and completely reinstall windows would help, but I got too much stuff installed, so i don`t want do this for now. And it`s not completely sure this would help. Maybe there`s a conflict somewhere.
btw. I also tried to run my system with stock speed but it didn`t help.
Can anyone help me ????
Thanx

My system

AMD 2400+
Asus Nforce 2 Deluxe
Sapphire Radeon 9700
2x512 Mb Ram
1x 120 Gb Hitachi 7200 HDD

shuki · Jun 9, 2003, 01:27 AM

next, try this:
1. Download and install Driver Cleaner (link on front DH page on left)
2. Remove all ATI/Nvidia stuff from add/remove programs but don't reboot
3. unplug nic
4. reboot and cancel out of windows auto detect (important)
5. run driver cleaner program selecting ATI or Nvidia whichever applies
6. reboot and cancel out again and go into device mgr and verify two yellow exclaimation points (if none try cleaner in safe mode)
7. install latest official catalyst drivers and control panel
8. reboot
9. plug back in nic

Pyrot · Jun 9, 2003, 06:48 AM

Thanx for your help Shuki. I`ll try this when I`m at home.

Pyrot · Jun 12, 2003, 04:48 PM

The driver cleaner didn`t help. I still get the same error message:

* STOP: 0x000000E (0xC0000005, 0xBFA5C165, 0xB2334AGC, 0x00000000)

* ati3duag.dll Address BFA5C165 base at BFA00000, Datestamp 3eade1bt

Does anyone have an idea why this message appears and what to do ?

BiGBrOwNPimpsta · Jun 12, 2003, 05:10 PM

no, i would call ATI or jus format the comp.

Logla · Jun 12, 2003, 05:58 PM

Try sticking to AGP 4X instead of 8X (if you have the option) and turn fast writes off in the SMARTGART Tab or preferably in the BIOS

Seems to work for a lot of people

Jun 8, 2003, 08:56 PM	#1
Pyrot DriverHeaven Junior Member Join Date: May 2003 Posts: 44 Rep Power: 0	Radeon 9700 - Strange failure message- still need help Since a few days I get a bluescreen when starting special real player movies (some south park episodes) and the computer freezes during playing games (for example enter the matrix, doom 3 alpha). I have a radeon 9700 and everything was o.k. since last week when the problem started. The error message I get when the bluescreen appears is: Stop: 0x000000E and then something about ati3duag.dll. I was using the new omega drivers (with 9800 hack) before, but i tried about 4 different drivers. The problem occurs with everyone except one from December 2002. With it everything is o.k., but this driver sucks. I really have no idea what the problem could be. I also tried an old radeon 8500 with catalyst 3.4 drivers and everything runs well. Then I tried my radeon 9700 in another computer and everything runs there well too, so the card is o.k. It must be a driver issue but I can`t understand why this problem occurs the last days when it was everything o.k. for months before. I tried to reinstall windows with the repair function but this didn`t help. Maybe formatting the system partition and completely reinstall windows would help, but I got too much stuff installed, so i don`t want do this for now. And it`s not completely sure this would help. Maybe there`s a conflict somewhere. btw. I also tried to run my system with stock speed but it didn`t help. Can anyone help me ???? Thanx My system AMD 2400+ Asus Nforce 2 Deluxe Sapphire Radeon 9700 2x512 Mb Ram 1x 120 Gb Hitachi 7200 HDD Last edited by Pyrot; Jun 12, 2003 at 04:49 PM.

Jun 9, 2003, 01:27 AM	#2
shuki DriverHeaven Senior Member Join Date: May 2002 Location: in the hidden place Posts: 1,975 Rep Power: 0	First off, Welcome to DriverHeaven! next, try this: 1. Download and install Driver Cleaner (link on front DH page on left) 2. Remove all ATI/Nvidia stuff from add/remove programs but don't reboot 3. unplug nic 4. reboot and cancel out of windows auto detect (important) 5. run driver cleaner program selecting ATI or Nvidia whichever applies 6. reboot and cancel out again and go into device mgr and verify two yellow exclaimation points (if none try cleaner in safe mode) 7. install latest official catalyst drivers and control panel 8. reboot 9. plug back in nic

Jun 12, 2003, 05:10 PM	#5
BiGBrOwNPimpsta DH's #1 Hustla and Pimp Join Date: Jan 2003 Location: The Dirty Dot Posts: 7,224 Rep Power: 64 System Specs	no, i would call ATI or jus format the comp. __________________ Sound Blaster X-Fi Xtreme Music \| Logitech Z-5500 THX 5.1 Surround Sound Speakers \| 2 Lite-On 20x S-ATA Burners \| ATI TV Wonder Elite \| Logitech G7 Mouse \| Logitech MX5500 Bluetooth Keyboard

Jun 9, 2003, 06:48 AM	#3
Pyrot DriverHeaven Junior Member Join Date: May 2003 Posts: 44 Rep Power: 0	Thanx for your help Shuki. I`ll try this when I`m at home.

Jun 12, 2003, 04:48 PM	#4
Pyrot DriverHeaven Junior Member Join Date: May 2003 Posts: 44 Rep Power: 0	The driver cleaner didn`t help. I still get the same error message: * STOP: 0x000000E (0xC0000005, 0xBFA5C165, 0xB2334AGC, 0x00000000) * ati3duag.dll Address BFA5C165 base at BFA00000, Datestamp 3eade1bt Does anyone have an idea why this message appears and what to do ?

Jun 12, 2003, 05:58 PM	#6
Logla DriverHeaven Extreme Member Join Date: May 2003 Posts: 3,310 Rep Power: 48	Try sticking to AGP 4X instead of 8X (if you have the option) and turn fast writes off in the SMARTGART Tab or preferably in the BIOS Seems to work for a lot of people