ati2mtag: "CRT invalid display type"

LongShot Freeman

Got a HP b2040br:
Pentium D915 (2.8Ghz) /1GB / ATI Radeon X200 (128mb) / WIN XP - SP3
Samsung 17" - 740n
Also recently reformated the computer...so its up to date on all drivers inc. Screen.

Evry time i try and play a espcific game (Lineage II - Kamael) it just goes into a reboot, done evrything i could witht he drivers and the game... (used to play Lineage II - C5 previous version to Kamael)

So from the computer log i know itas the video card as shows bellow:

Error from system log: ati2mtag (CRT invalid display type)

The problem whats the solution... really have ran out of ideas...

O. B. Server

Hi,

I just registered to inform a strange pattern when this "CRT invalid display type" event happens in my PC.

I get the ati2mtag event EVERY TIME just couple of seconds (1-4) before I get this event:

Really strange. I have 84 events currently in my System event viewer from the past 3 weeks. Only one reboot. About 90% of the events are the above WIA or the mysterious ati2mtag error.

I can't understand what these two got in common, but clearly these are related. I hope this information gets spread out and one genious would have a "slap in the forehead" moment.. and our ati2mtag errors would be history.

Amanai

I have the same error. here are the details;

Event Type: Error
Event Source: ati2mtag
Event Category: CRT
Event ID: 45062
Date: 7/6/2008
Time: 1:27:47 PM
User: N/A
Computer: Z4779
Description:
CRT invalid display type

I think I've come to realize that it could possibly be linked to widescreens that use ATI products. I have the same exact video card, with the same resolution, with the same drivers in another comp, and it has never restarted or froze in any game. On my other computer, I have a 19' monitor, none widescreen. So does anyone think that the error could be that since it's a weird size on this computer, it could possibly be conflicting with in game graphics? Since it only does mostly in mmorpgs. I have a westington house 22` widescreen.

pkruppert

I have this oft-quoted problem with CRT invalid display type. I've looked through numerous forums, made numerour changes, and have yet to find a solution that sticks. I'm assuming this issue, though old as it may be, is unresolvable. Interestingly, however, this crashing/restarting issue does not only occur during games (FSW: Ten Hammers in the most recent case,) but also when the computer boots up again... Also, I have a wide-screen LCD monitor, which may have something to do with the situation, as I've read.

Anyway...seems to me this is a problem of multiple working components unable to work together. Wish I could have forcasted this issue before spending the $500 or so on my widescreen LCD monitor and ATI Radeon X800 GTO...

Any new status on this issue?

Amanai

The problem is linked to the ATI card. It's a problem that they've been working on for almost 2 years. It has to do with the new catalyst program and wide screens. Just go and buy a geforce. It'll save you time and also a head ache.

O. B. Server

Do you mean the CCC (Catalyst control center)? If yes, I say bullshit. I haven't used that since I first tried it out when it came out (piece of shit program).. I only use the driver. AND, I don't have wide screen display!

I don't experience any crashes, I only get the "ati2mtag error" in my Event viewer. And the error occurs almost every time (99,99%) just seconds before Event viewer gets the following entry: "The Windows Image Acquisition (WIA) service entered the running state."

That's pretty strange coincidence don't you think? They MUST be related.. it's so consistent.

alpha_omega

Highly unlikely. Disable the WIA service, reboot and see what happens.
I bet the ati2mtag error's gonna pop up again...

mrjking

I bought a Dell refurbished with an ATI Radeon 1900x card. I only bought NVDIA in the past. I have had nothing but problems with it. The images on all the Half Life II's episodes would spin often, same with Bioshock, then I played a game called Overclocked which crashed 3 times - a game.exe error and then I played Culpta Innata and it literally crashes all the time even with their own patch. It plays perfectly on my other PC with an older NVDIA card. My event log shows the famous ati2mtag error. I called Dell since it came with it and they reloaded the Chipsets, Bios (I had heard this could be a conflict with the Motherboard), and ATI drivers. I worked with them three times. It actually worked for 3 days- no errors etc and then it reverted back to the same behavior. I am running

Dell XPS 400 Desktop
Daewoo 17 inch flat panel
Pentium D 940 Dual Core
Windows XP Media Edition
Extreme High Fi Soundblaster card
ATI 1900 card
Catalyst 8.6

I have read a lot all over about this and it looks like it is a terminal case. My biggest problem is whether to sink $500 into a high end NVDIA card or to get a console as I am rather fed up with PC games and these types of problems. ATI blames Dell, Dell blames ATI. Go figure.

Any other ideas? Thanks

Amanai

You don't need to buy a high end NVdia card. go buy like a cheap 512mb pny and you'll be set. AGP, AGP Slot Card, AGP Video Cards, 4x 8x AGP Graphic Cards at TigerDirect.com

go there and get the 49.99 one. It's a nice card for super cheap. ATI is just crap.

alpha_omega

Finally fixed after 12 months with the 8.7 CATs...

inshead

Did they just recently come out with the 8.7s? I have been having this similar problem, same error occuring more frequently lately, have attempted different monitors, keyboards and mice and just last week updated to the 8.6 drivers that still didnt work.

Ive heard that the problem began after 6.6 or 6.8 update.

wangyunphat

i just tried 8.7 on my x800xt aiw but it didn't work..
CPU: P4 2.66ghz
gra: x800xt aiw
driver: cat 8.7
os: win xp sp2
display: scaleoview L19W-2 19" widescreen
board: gigabyte[COLOR=White] ga 8ik1100 rev.1 +F13[COLOR=#FD6724][/COLOR][COLOR=#FD6724][/COLOR][/COLOR]

inshead

I will try the 8.7 update tomorrow and repost with my results.

wangyunphat

ok,i think i just solved the problem with my graphics card. it wasn't the fault of the catalyst driver but the overheating.i checked my fan and heat sink and took out a couple dust bunnies. the heat dropped from 63°c to 45°c and in game 105,2°c (max temp, where i got the error) to 76°c

alpha_omega

Hint: Remove the cover plate of the cooler. That way the dust can't collect itself and block the airflow.

vanburner

Installed the 8.7 package last night.

So far only had 1 freeze then a refresh which is better than a freeze & must reboot. Usually have 1/2 dozen a freeze & must reboot a day.

No error message w/ 8.7

The error message I use to get was -

ati2mag

CRT invalid display type

Driver Packaging Version 8.512-080703a-066900C-ATI
Catalyst® Version 08.7
Provider ATI Technologies Inc.
2D Driver Version 6.14.10.6833
2D Driver File Path System/CurrentControlSet/Control/Video/{CE4C4226-334F-48F4-9145-8606A1A2D4B2}/0000
Direct3D Version 6.14.10.0597
OpenGL Version 6.14.10.7769
Catalyst® Control Center Version 2008.0703.2236.38526
AIW/VIVO WDM Driver Version 6.14.10.6238
AIW/VIVO WDM SP Driver Version 6.14.10.6238

Sduibek

Hello,

So I know we have the workaround. Based on some info above, it appears as though this was resolved in the latest Catalyst driver(s) build. Can anyone confirm this? Getting a response from the ATI gentleman above on this would be grand

Also, I am wondering if he received my SysInfo file? I never heard back on that. [COLOR=#9999ff]CATALYSTCATCHER[/COLOR] , please let us know if you see this post.


Thanks!


EDIT-- I would like to mention that I don't think this has anything to do with any crashes, hangs, Windows errors, etc., that you may be experiencing. I have been receiving this message in Event Viewer for almost a year, and I have not noticed any correlation between this and actual problems or failures with games or apps. Please follow standard Windows gfx troubleshooting, followed by troubleshooting for the specific game in question. As [COLOR=#9999ff]CATALYSTCATCHER[/COLOR] said, this error is a red herring and it is very unlikely to be causing your woes. Don't point the finger at a harmless error report to blame for your faulty system or faulty setup Best of luck in resolving those failures.

Also, saying you will be switching to Nvidia/GeForce over this message, or other failures, is flat-out ridiculous. I am by no means an ATI fanboy, but I think using your head and troubleshooting without flipping out like a baby is effective in these situations. Don't blame ATI for your lack of computer knowledge and troubleshooting knowledge, and/or a lack of understanding of the situation WRT hardware and software issues. Thank you.

CATALYSTCATCHER

[quote=Sduibek;1178205]Hello,

Getting a response from the ATI gentleman above on this would be grand

Also, I am wondering if he received my SysInfo file? I never heard back on that. [COLOR=#9999ff]CATALYSTCATCHER[/COLOR] , please let us know if you see this post.
quote]

I think it may be fixed. Although, I am not sure. During my investigation I quizzed the developer on exactly what the message meant. Nobody seemed to know but it was definately a CRT type thing. They also told me that some newer VBIOS should prevent the message but wern't certain if there were updated bios for all cards affected.

Unfortunately this all took place in an email thread and my final comment was, "if we don't know what it means, why don't we just turn it off". I did not get an answer but I think they may have heard me and scheduled a low priority action.

It would be nice if a few others could confirm that 8.7 seems to fix the problem. I would also like to re-iterate, that the message was a nuisance but not certainly not valid. Although it seems "wangyunphat" found (and fixed) a way to invoke the message that would indicate that a GPU failure or instability may be the real source of the message for some.

Sorry I don't recall if I got a sysinfo file. however I have a vague feeling that is what prompted me to quizz a developer on the meaning of the message. (You know , when everything looks fine, you want to know why a message is being logged.) But I guess that sums up the feeling of anyone here :-) Sorry. Sometimes stuff slips thru.

bigdaddy68

Hi,

I seem to be getting this error also but its more sporadic. I get 3-4 errors right in a row and then nothing for a few days. I have an ASUS P4C800 motherboard, run XP SP2 and have a ATI Radeon 9600 series card. Sony 19" LCD SDM-X72 Monitor SVGA to Radeon.

I had some issues recently where my monitor froze into black and only showed the mouse pointer..that's all I got told by my non-techhie wife anyway

So after coming home and power-cycling the monitor once or twice and power cycling the system once or twice I finally got the BIOS to show up but it hung and mentioned something about overclocking failing and gave me this:
F1 - Enter Setup
F2 - Reset BIOS to Default and continue

I hit F1 and then loaded "Default Values" only to see that the Graphics Aperture was reset to 64 MB (yet my card has 128 MB ???). Also if I remember right I wasn't "pushing the envelope" with CPU overclocking - in fact it was very conservative if I remember right..(5% was it ?)

I am not into gaming here so this issue was just brought on with normal interactive use based on the tiemstamp of the error messages. I'll try to be more scientific the next time I get one of these in eventvwr. It's IE, YouTube, OutHouse et al.. my son likes to watch ATV videos on YouTube and I think that's what may be somewhow contributing to these error messages though I can't say for sure...It might also be my wife looking at picture shows of the digital camera..

anyway I am going to leave default BIOS settings for now and see what happens and if the error lessen. I ran dxdiag and passed DirectDraw Direct3d test successfully. Here is msinfo32 output from "Display" section:

[Display]
Item Value
Name RADEON 9600 SERIES
PNP Device ID PCI\VEN_1002&DEV_4150&SUBSYS_00021002&REV_00\4&1A9 9067F&0&0008
Adapter Type ATI Radeon Graphics Processor AGP (0x4150), ATI Technologies Inc. compatible
Adapter Description RADEON 9600 SERIES
Adapter RAM 128.00 MB (134,217,728 bytes)
Installed Drivers ati2dvag.dll
Driver Version 6.14.10.6727
INF File oem18.inf (ati2mtag_RV350 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1024 x 768 x 60 hertz
Bits/Pixel 32
Memory Address 0xE8000000-0xEFFFFFFF
I/O Port 0x0000C000-0x0000CFFF
Memory Address 0xFE9F0000-0xFE9FFFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\ati2mtag.sys (6.14.10.6727, 2.34 MB (2,456,064 bytes), 8/4/2004 1:29 AM)

Name RADEON 9600 SERIES - Secondary
PNP Device ID PCI\VEN_1002&DEV_4170&SUBSYS_00031002&REV_00\4&1A9 9067F&0&0108
Adapter Type ATI Radeon Graphics Processor AGP (0x4170), ATI Technologies Inc. compatible
Adapter Description RADEON 9600 SERIES - Secondary
Adapter RAM 128.00 MB (134,217,728 bytes)
Installed Drivers ati2dvag.dll
Driver Version 6.14.10.6727
INF File oem9.inf (ati2mtag_RV350 section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xE0000000-0xE7FFFFFF
Memory Address 0xFE9E0000-0xFE9EFFFF
Driver c:\windows\system32\drivers\ati2mtag.sys (6.14.10.6727, 2.34 MB (2,456,064 bytes), 8/4/2004 1:29 AM)



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bigdaddy68