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Old Aug 22, 2006, 11:31 AM   #1
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ati radeon 9800pro 128mb issues with games and winamp

MY APOLOGIES FOR THE LENGTH.

i got hold of a used 9800pro 128mb card for a low price, so i picked it up. the card i had before this one is a geforce3 (i still have it). it ran "fine", but i needed more power for games like civilization 4, age of empires 3, etc. i could still play those games with the lowest of graphics settings, but thats just wrong.

anyways, i got the original catalyst cd with the card, but i went straight to installing the latest 6.8 catalyst instead. i set the desktop to 1280 x 1024 and 32 bpp.

i got to the windows desktop fine. i could browse the internet fine. i was even able to load up winamp fine. i figured everything was dandy... then i tried to load up the milkdrop visualization in winamp. my computer locked immediately, and all i could do was reboot. i tried to load milkdrop a couple of more times, and it always locked up, and i had to reboot. i tried loading up civilization 4, and it locked up my computer in the initial credits screens (i couldn't even get to the game's main menu). the same for age of empires 3. i didn't get any error prompts or anything. just a complete freezing of the screen and the high pitched sound from the speakers. it wouldn't even load the ancient ALLIED-freaking-GENERAL. ridiculous!!!

so i started my troubleshooting adventure. i checked all of my drivers and adapters: motherboard, soundcard, network adapter, bios updates, directx 9.0c... the works. system still kept locking up.

i tried messing with the desktop settings: switched to basic 800 x 600 and both 16 bpp and 32 bpp. no luck there. i turned of agp fast write. still froze. turned off vpu recover. still froze.

i checked to see if the video card was overheating, but nope. i have an aluminum case with 3 case fans, but just to be sure, i went ahead and opened it up and stuck a fan right in front of the video card. didn't help at all.

then, i went through different drivers: latest omega only, tried the original catalyst 3.2 (or something) that was on the disc that i got, catalyst 6.7... and i'm on cat 6.4 right now. i made sure to do a complete uninstall, and used programs like drivercleaner to ensure i got a proper uninstall between the different driver installs.

ati's website had a suggestion to up the agp voltage to 1.6 or 1.7, but my bios doesn't allow it.

the catalyst 6.4 which i'm on right now seems to be the best. the other drivers i had wouldn't play the chimp demo on the factory disc that i got. however, i'm now able to watch the demo for like 30 seconds (yay!) before the system locks (boo!). also, allied general actually loads and plays properly (atleast for a minute or two, i didn't check beyond that time).

i think i'm on hour 15 or so, and i noticed one common trend through my epic journey, and i believe i've isolated the issue: it's a problem with opengl. when i tried to view the 3d settings in catalyst, the computer freezes, but not when i look at any of the other settings. i've seen a working catalyst before, and know that there's a preview of a 3d car that comes up in the 3d settings section. i had opened dxdiag on the old cat 3.2 to test direct3d, and it was craaaaazy. the test cube was spinning SUPER fast, to the point the cube was blurring, and the system would lock right before the direct3d 9 test would start. when i run the same test now with cat 6.4, the cube is fine and all the direct3d tests pass without a problem. so, i'm guessing the direct3d is working fine now, so that just leaves opengl.

all the stuff that locks my computer are 3d related stuff: the newer games, the milkdrop winamp visualization, and 3d settings utility in catalyst.

so, my question here is what the hell should i do next??? i really don't want to revert back to the geforce3. i'm aware that ati has issues with via chipsets, but i'm not trying to swap to intel either. i've pretty much resolved myself to getting this damn card to work on my system.

maybe i should just storm ati's headquarters up in canada, and hold their engineers hostage until they fix my problem(s).
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Old Aug 23, 2006, 02:56 AM   #2
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so, nothing anyone can help me out with? i had sent ati support an email, and they replied with a general checklist. i went through all that. it's where i came up with their suggestion to increase the agp voltage to 1.6 or 1.7, but my bios won't allow me to change agp voltage. is there another way to do it? i responded to ati's reply to tell them that nothing they suggested has solved any of my issues. that customer service ticket is still "a work in progress".

i did a forum search for solution ideas, but there weren't any on 3d problems with the 9800 series cards.
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Old Aug 23, 2006, 03:04 AM   #3
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did you get the card of ebay or a retailer? A lot of times, the cards will be malfunctioned off ebay (i hate people).


It could be a power supply issue, check your power rails.
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Old Aug 23, 2006, 03:09 AM   #4
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i got it off of a guy locally. he says the card was fine in his system, and i don't really have a reason to disbelieve him at this point.

what/where are the power rails?

also, i have my refresh rate set at 60hz. that's the only setting shown on window's display properties, but catalyst does list others. should i force the refresh rate, and what would be a safe setting?
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Old Aug 23, 2006, 03:16 AM   #5
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follow this link:

http://forums.extremeoverclocking.co...d.php?t=137886
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Old Aug 23, 2006, 03:25 AM   #6
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alright, that sounds like a worthwhile investment, especially considering it'll only cost ~$10 and i'm at a complete lost right now.

is there anything else i can do right now @ 4:30 am though? if the psu voltages come out to be stable and ample, do you have any idea as to what else might be going on?
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Old Aug 23, 2006, 03:26 AM   #7
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hmm, could be your motherboard agp slot is malfunctioned. That would really suck.
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Old Aug 23, 2006, 03:45 AM   #8
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not really, it would give me an excuse to upgrade my motherboard. i got this a8v-mx because i was in a pinch, and it was the cheapest board with the specs to support amd64 and agp 8x. i don't think it's broken though, since the geforce3 i had worked okay.

here is what sis sandra 2007 tells me about the mainboard, chipset, buses, etc.:

SiSoftware Sandra

System
Manufacturer : System manufacturer
Model : System Product Name
Version : System Version
Serial Number : System Serial Number
ID :

System Chassis
Manufacturer : Chassis Manufacture
Type : Desktop
Can be locked : No
Version : Chassis Version
Serial Number : Chassis Serial Number
Asset Tag : Asset-1234567890
Boot-up State : Safe
Power State : Safe
Thermal State : Safe
Security State : External Interface Locked-out

Mainboard
Manufacturer : ASUSTeK Computer INC.
MP Support : 1 Processor(s)
MPS Version : 1.40
Model : A8V-MX
Version : Rev 1.xx
Serial Number : MB-1234567890
System BIOS : 63-0503-000000-00101111-120605-K8M800

On-board Devices
To Be Filled By O.E.M. : Video Adapter (Enabled)

System Memory Controller
Location : Mainboard
Error Correction Capability : None
Number of Memory Slots : 2
Maximum Installable Memory : 8GB
BANK0 - DIMM0 : Manufacturer0 PartNum0 SerNum0 AssetTagNum0 DIMM Synchronous DDR-SDRAM 256MB/72 @ 333Mt/s
BANK1 - DIMM1 : Manufacturer1 PartNum1 SerNum1 AssetTagNum1 DIMM Synchronous DDR-SDRAM 512MB/72 @ 333Mt/s

Chipset 1
Model : VIA Technologies Inc K8M400 CPU to PCI Bridge
Bus(es) : ISA AGP PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Version : 1.02
Front Side Bus Speed : 2x 912MHz (1824MHz data rate)
In/Out Width : 16-bit / 16-bit

Chipset 1 Hub Interface
Type : V-Link
Multiplier : 2/1x
IO Queue Depth : 9 request(s)

Logical/Chipset 1 Memory Banks
Memory Controller in Processor : Yes
Power Save Mode : No
Fixed Hole Present : No

Chipset 2
Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration
Bus(es) : ISA AGP PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Version : 1.02
Front Side Bus Speed : 2x 912MHz (1824MHz data rate)
Maximum FSB Speed / Max Memory Speed : 2x 1000MHz / 2x 200MHz
In/Out Width : 16-bit / 16-bit
IO Queue Depth : 8 request(s)

Chipset 2 Hub Interface
Type : HyperTransport
Version : 1.02
In/Out Width : 16-bit / 16-bit
Speed : 2x 912MHz (1824MHz data rate)

Logical/Chipset 2 Memory Banks
Bank 0 : 256MB DDR-SDRAM 2.5-4-3-8 (tCL-tRCD-tRP-tRAS) CR2
Bank 4 : 256MB DDR-SDRAM 2.5-4-3-8 (tCL-tRCD-tRP-tRAS) CR2
Bank 5 : 256MB DDR-SDRAM 2.5-4-3-8 (tCL-tRCD-tRP-tRAS) CR2
Channels : 1
Speed : 2x 186MHz (372MHz data rate)
Multiplier : 1/11x
Width : 64-bit
Memory Controller in Processor : Yes
Cores per Memory Controller : 1 Unit(s)
Refresh Rate : 7.80µs
Power Save Mode : No
Fixed Hole Present : No

APIC 1
Version : 0.03
Multiplier : 1/2x
Maximum Interrupts : 24
IRQ Handler Engaged : Yes
Enhanced Support : Yes

Memory Module 1
Manufacturer : Hyundai Electronics
Model : HYMD232 646D8J-D43
Serial Number : FFFF5065
Type : 256MB DDR-SDRAM
Technology : 8x(32Mx8)
Speed : PC3200U
Standard Timings : 3.0-3-3-8 (tCL-tRCD-tRP-tRAS)
Date of Manufacture : Saturday, May 07, 2005
Set Timing @ 200MHz : 3.0-3-3-8 (tCL-tRCD-tRP-tRAS)
Set Timing @ 167MHz : 2.5-3-3-7 (tCL-tRCD-tRP-tRAS)
Set Timing @ 133MHz : 2.0-2-2-5 (tCL-tRCD-tRP-tRAS)

Memory Module 2
Model : CL25-3-3DDR 333
Extended Information : Golden Empire Int Ltd d
Serial Number : 20020725
Type : 512MB DDR-SDRAM
Technology : 16x(32Mx8)
Speed : PC2700U
Standard Timings : 2.5-3-3-8 (tCL-tRCD-tRP-tRAS)
Date of Manufacture : Tuesday, February 12, 2002
Set Timing @ 167MHz : 2.5-3-3-8 (tCL-tRCD-tRP-tRAS)

Environment Monitor 1
Model : Winbond W83627(T)HF ISA
Version : 10.01
Mainboard Specific Support : No

Temperature Sensor(s)
Board Temperature : 36.0°C / 96.8°F
CPU Temperature : 31.5°C / 88.7°F
Power / Aux Temperature : 29.5°C / 85.1°F

Cooling Device(s)
Auto Fan Speed Control : No
CPU Fan Speed : 1722rpm
Voltage Sensor(s)
CPU Voltage : 2.91V
Aux Voltage : 3.66V
+3.3V Voltage : 3.90V
+5V Voltage : 6.32V
-12V Voltage : 1.63V
-5V Voltage : 3.25V
Standby Voltage : 4.99V
Battery Voltage : 2.05V

AGP Bus(es) on Hub 1
Version : 3.00
Speed : 8x
Fast-Writes Enabled : No
Isochronous Mode Enabled : No
Addressing Enabled : 32-bit

PCI Bus(es) on Hub 1
Version : 2.30
Number of Bridges : 5
PCI Bus 0 : PCI (1/1x PCIClk)
PCI Bus 2 : PCI (1/1x PCIClk)
PCI Bus 3 : PCIe (3/1x PCIClk)
PCI Bus 4 : PCIe (3/1x PCIClk)
PCI Bus 5 : PCI (1/1x PCIClk)

LPC Hub Controller 1
Model : VIA Technologies Inc Standard PCI to ISA Bridge
ACPI Power Management Enabled : Yes
Delayed Transaction Enabled : Yes
Multiplier : 1/4x
DMA Multiplier : 1/2x

USB Controller 1
Model : VIA Technologies Inc VT82xxxxx UHCI USB 1.1 Controller (All VIA Chipsets)
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : VIA Technologies Inc VT82xxxxx UHCI USB 1.1 Controller (All VIA Chipsets)
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 3
Model : VIA Technologies Inc VT82xxxxx UHCI USB 1.1 Controller (All VIA Chipsets)
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 4
Model : VIA Technologies Inc VT82xxxxx UHCI USB 1.1 Controller (All VIA Chipsets)
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 5
Model : VIA Technologies Inc VT6202 USB 2.0 Enhanced Host Controller
Version : 2.00
Specification : 1.00
Interface : EHCI
Channels : 8
Companion Controllers : 4
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps) High (480Mbps)
Addressing Support : 32-bit
Legacy Emulation Enabled : No

FireWire/1394 Controller 1
Model : Creative Labs Audigy 2 Firewire Controller
Version : 1.10
Interface : OHCI
Enhanced Support : No
Channels : 64
Speed : 400MHz

System SMBus Controller 1
Model : VIA VT823x SMBus
Advanced TCO Mode Enabled : No
Slave Device Enabled : No
PEC Support : No
Speed : 16kHz

Expansion Slot(s)
AGP : AGP-4x 32-bit +3.3V Shared PME Half-Length Used
PCI1 (1h) : PCI 32-bit +3.3V Shared PME Half-Length Used (VIA Technologies Inc Apollo K8HTB CPU to AGP 2.0/3.0 Bridge)
PCI2 (2h) : PCI 32-bit +3.3V Shared PME Half-Length Used

Port Connector(s)
J1A1 - PS2Mouse : Mouse - None / PS/2
J1A1 - Keyboard : Keyboard - None / PS/2
J2A2 - USB1 : USB - None / USB
J2A2 - USB2 : USB - None / USB
J4A1 - LPT 1 : Parallel Port ECP/EPP - None / DB-25 pin male
J2A1 - COM A : Serial Port 16550A - None / DB-9 pin male
J6A1 - Audio Mic In : Audio - None / Mini-jack
J6A1 - Audio Line In : Audio - None / Mini-jack
J6B1 - AUX IN : Audio - CD-ROM Sound Input / None
J6B2 - CDIN : Audio - CD-ROM Sound Input / None
J6J2 - PRI IDE : None - ATA / None
J6J1 - SEC IDE : None - ATA / None
J4J1 - FLOPPY : None - Floppy Disk / None
J9H1 - FRONT PNL : None - 9 Pin Dual Inline / None
J1B1 - CHASSIS REAR FAN : None - None / None
J2F1 - CPU FAN : None - None / None
J8B4 - FRONT FAN : None - None / None
J9G2 - FNT USB : None - None / None
J6C3 - FP AUD : None - None / None
J9G1 - CONFIG : None - None / None
J8C1 - SCSI LED : None - None / None
J9J2 - INTRUDER : None - None / None
J9G4 - ITP : None - None / None
J2H1 - MAIN POWER : None - None / None

Performance Tips
Notice 224 : SMBIOS/DMI information may be inaccurate.
Warning 2507 : Mainboard has too few memory slots. Upgrading the memory may be difficult or expensive.
Warning 2508 : All memory slots are full. Upgrading the memory may be difficult or expensive.
Warning 2541 : FSB exceeds Chipset rated speed. Reduce FSB.
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Warning 2523 : Memory bus speed exceeds memory rated speed. Reduce memory bus speed.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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