[dj_stick]

when i sign into either MSN 6 or 7, the program instantly locks up - menu bar turns white and "(Not Responding)" appears after "MSN Messenger"

Windows Messenger 4.7 works fine however

[md5]

Have a look here:
http://www.askmarvin.ca/forums/index...=0&#entry10427

[Ubergrendle]

standard microsoft troubleshooting procedures:

1. Make sure MSM 4.7 isn't starting automatically during boot-up. If its active, disable. If its setup to automatically start, disable that function.

2. Start MSM 6.0 or 7.0 with a clean system boot, no MSM 4.7 in memory. If you still have the same behaviour, uninstall and reinstall.

99% of the time those two procedures will fix your MSM problem. I doubt its a router/config issue since the program appears to 'hang'.

[MIG-31]

if you need to remove messenger 4.7.close and exit.

copy this code into RUN

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove

[dj_stick]

thanks mig, that fixed it

EDIT: i spoke to soon - hang again

[dj_stick]

system restore to a point where msn 6/7 used to work doesn't fix the issue either

[PangingJr]

Originally Posted by dj_stick

system restore to a point where msn 6/7 used to work doesn't fix the issue either

Microsoft Windows XP System Restore
http://msdn.microsoft.com/library/de...temrestore.asp
see the section "What's Restored and What's Not"

try uninstall/reinstall as mentioned above..

after the uninstall is done, go to \Docs and Settings\<your windows login name>\Application Data\Microsoft\MSN Messenger, if there's anything in there, backup first then remove everything.

also check at \Program Files\MSN Messenger, backup and remove it and reinstall. and see.

[dj_stick]

ergh that doesn't work either… i think i'll just do yet another reformat next weekend

[PangingJr]

maybe the process that i mentioned above should be used before running the SR. also maybe some registries search and remove are also required at the time.. not sure what info that i need from you so i can't do anything to help.