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Old Jul 18, 2003, 10:30 AM   #1
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my friend's cdrom is lost

Hey all,

a preety dumb friend of mine played with his registry and suddenly the cdrw and cdrom don't appear in my computer.

in the device manager i can see them but it is written:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click Troubleshoot to start the troubleshooter for this device."

what can i do to fix it?
he doesn't know what he changed and nothing......
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Old Jul 18, 2003, 10:51 AM   #2
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Have you tried removing them under device manager and letting windows redetect them on the next restart. Should reset everything to the way it should be.


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Old Jul 18, 2003, 11:02 AM   #3
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didnt work
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Old Jul 18, 2003, 11:10 AM   #4
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Reformat.

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Old Jul 18, 2003, 11:12 AM   #5
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Try a different CD drive. If the new one doesn't work your best course of action is to reformat. His computer will ba faster after reformatting too.
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Old Jul 18, 2003, 12:17 PM   #6
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Why don't you try to remove the IDE/ATAPI Controllers (all, Primary, secondary and the Bus Master IDE Controller) to see if there is anything to be done?
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Old Jul 18, 2003, 08:03 PM   #7
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this should fix it, make a .reg file from below, import it into windows registry..

----------------------------------------------
Windows Registry Editor Version 5.00
;FixCdDvdForXP.reg - Restore CD/DVD to explorer

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-0800
2BE10318}]

"UpperFilters"=-
"LowerFilters"=-

------------------------------------------------

note- this issue happen upon many XP systems, it could be as a known bug i'm not sure!
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Old Jul 18, 2003, 08:28 PM   #8
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Check the jumpers. Make sure one drive is set to slave, the other as master.
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Old Jul 18, 2003, 08:57 PM   #9
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what version of windows is it? if its a 9x/ME try booting to dos mode and typing scanreg /fix, might help.
You can always try reinstalling windows over itself, you shouldnt lose any data and may get away with only needing to dl some updates again.


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Old Jul 19, 2003, 04:31 AM   #10
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Quote:
Originally posted by Soloboy
what version of windows is it?
Soloboy
it is windows XP i think..
see MS KB Article - 314060 at http://support.microsoft.com/default...=kb;ja;Q314060
Quote:
Originally posted by orrm
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click Troubleshoot to start the troubleshooter for this device."
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Old Jul 19, 2003, 04:58 AM   #11
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To determine the windows version that you have, just type "winver" (without the quotes) at Start->Run
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Old Jul 19, 2003, 12:10 PM   #12
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And the moral of this story is don't touch what you don't understand...

...personally i'd just reformat, why mess about trying things when that will fix it.

Or, use it as a good excuse to buy a new drive

Stu
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Old Jul 19, 2003, 01:09 PM   #13
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Quote:
Originally posted by Veridian3
And the moral of this story is don't touch what you don't understand...
...personally i'd just reformat, why mess about trying things when that will fix it.
Or, use it as a good excuse to buy a new drive
Stu
lol i found everything you've written here funny pls excuse me for this..
but funnier is i can't explain it to you in words
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