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Jul 18, 2003, 10:30 AM
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#1
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DriverHeaven Junior Member
Join Date: Jul 2002
Posts: 21
Rep Power: 0
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my friend's cdrom is lost
Hey all,
a preety dumb friend of mine played with his registry and suddenly the cdrw and cdrom don't appear in my computer.
in the device manager i can see them but it is written:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click Troubleshoot to start the troubleshooter for this device."
what can i do to fix it?
he doesn't know what he changed and nothing......
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Jul 18, 2003, 10:51 AM
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#2
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DriverHeaven Junior Member
Join Date: Mar 2003
Posts: 21
Rep Power: 0
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Have you tried removing them under device manager and letting windows redetect them on the next restart. Should reset everything to the way it should be.
Soloboy
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Jul 18, 2003, 11:02 AM
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#3
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DriverHeaven Junior Member
Join Date: Jul 2002
Posts: 21
Rep Power: 0
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didnt work
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Jul 18, 2003, 11:10 AM
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#4
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F*&k The Police
Join Date: May 2003
Location: Boston, US
Posts: 2,103
Rep Power: 0
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Reformat.

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Jul 18, 2003, 11:12 AM
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#5
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Banned
Join Date: Nov 2002
Location: In clothing
Posts: 3,510
Rep Power: 0
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Try a different CD drive. If the new one doesn't work your best course of action is to reformat. His computer will ba faster after reformatting too.
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Jul 18, 2003, 12:17 PM
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#6
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DriverHeaven Junior Member
Join Date: Jul 2002
Location: Kalamata, Greece
Posts: 91
Rep Power: 0
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Why don't you try to remove the IDE/ATAPI Controllers (all, Primary, secondary and the Bus Master IDE Controller) to see if there is anything to be done?
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Jul 18, 2003, 08:03 PM
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#7
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Member
Join Date: Mar 2003
Posts: 5,989
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this should fix it, make a .reg file from below, import it into windows registry..
----------------------------------------------
Windows Registry Editor Version 5.00
;FixCdDvdForXP.reg - Restore CD/DVD to explorer
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-0800
2BE10318}]
"UpperFilters"=-
"LowerFilters"=-
------------------------------------------------
note- this issue happen upon many XP systems, it could be as a known bug i'm not sure!
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Jul 18, 2003, 08:28 PM
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#8
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Paranoid Android
Join Date: Jun 2002
Location: Planet Telex
Posts: 1,029
Rep Power: 0
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Check the jumpers. Make sure one drive is set to slave, the other as master.
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Jul 18, 2003, 08:57 PM
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#9
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DriverHeaven Junior Member
Join Date: Mar 2003
Posts: 21
Rep Power: 0
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what version of windows is it? if its a 9x/ME try booting to dos mode and typing scanreg /fix, might help.
You can always try reinstalling windows over itself, you shouldnt lose any data and may get away with only needing to dl some updates again.
Soloboy
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Jul 19, 2003, 04:31 AM
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#10
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Member
Join Date: Mar 2003
Posts: 5,989
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Quote:
Originally posted by Soloboy
what version of windows is it?
Soloboy
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it is windows XP i think..
see MS KB Article - 314060 at http://support.microsoft.com/default...=kb;ja;Q314060
Quote:
Originally posted by orrm
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click Troubleshoot to start the troubleshooter for this device."
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Jul 19, 2003, 04:58 AM
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#11
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DriverHeaven Junior Member
Join Date: Jul 2002
Location: Kalamata, Greece
Posts: 91
Rep Power: 0
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To determine the windows version that you have, just type "winver" (without the quotes) at Start->Run
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Jul 19, 2003, 12:10 PM
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#12
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Administrator
Join Date: Nov 2002
Location: Cloaked
Posts: 2,853
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And the moral of this story is don't touch what you don't understand...
...personally i'd just reformat, why mess about trying things when that will fix it.
Or, use it as a good excuse to buy a new drive
Stu
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Jul 19, 2003, 01:09 PM
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#13
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Member
Join Date: Mar 2003
Posts: 5,989
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Quote:
Originally posted by Veridian3
And the moral of this story is don't touch what you don't understand...
...personally i'd just reformat, why mess about trying things when that will fix it.
Or, use it as a good excuse to buy a new drive 
Stu
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 lol i found everything you've written here funny pls excuse me for this..
but funnier is i can't explain it to you in words 
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