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Old Sep 21, 2009, 10:45 AM   #1
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No Sound after installing Window XP SP3

I got new Toshiba Satellite P500-6821. As soon as I received, I weeded the drive and installed a new clean Window XP professional sp3. The laptop comes with ATI Mobility Radeon™ HD4650 with 1GB DDR3 discrete graphics, and
Realtek HD audio device. I have installed ATI mobility Radeon HD4650 driver after I read installation instruction using one of a tool from this website. It works great except the second display monitor is moving( I can fix that).

I have also installed the audio device driver from realtek "ATI HDMI Audio device R2.29" and "[COLOR=#008000]Windows 2000, Windows XP/2003(32/64 bits) Driver only (Executable file) R2.33". Still I have no sound on my new laptop.

I have put max effort to solve this problem but not succeeded which ruined my whole weekend. I am not novice to computer staff but this one gave my maximum head ache.

Please if some one out there experienced the same problem and solved the the problem, I would appreciate any tips leads to getting the sound back from my laptop again.
Honestly, I have a backup window Vista to reinstall again but I don't want vista at no cost.

Reatek driver:
Realtek

Thanks
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Old Sep 21, 2009, 03:56 PM   #2
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Re: No Sound after installing Window XP SP3

It might sound a bit stupid, but did you check that the default sound device in the control panel is the right one? I had this issue once, and spent several hours before noticing that the wrong device was selected.

Also, did you install the motherboard driver before installing the sound one? If not, maybe reinstall the sound driver.

In any case, do you still have unrecognized devices in the hardware tree of the device manager or the sound card is properly recognized?
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Old Sep 21, 2009, 06:16 PM   #3
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Re: No Sound after installing Window XP SP3

I am driving back home from work now, I will explain the driver which I didn't find yet. I don't remember now. Few of them are not such important for a time being --- fingerprint, toshiba shock wave protector driver etc

I remember 4 or 5 device without driver, nothing related to multimedia
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Old Sep 21, 2009, 08:12 PM   #4
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Re: No Sound after installing Window XP SP3

I have missing the driver for the following devices
1. Modem device on high definition audio bus
-HDA CX20583 Soft Modem(manifucturer:Conexant, hardware_id:FUNC_02&VEN_14F1&DEV_5067&SUBSYS_1179F F50&REV_1003)
-HDAUDIO Soft Data Fax Modem with SmartCP(manufacturer:CXT, drive id:FUNC_02&VEN_14F1&DEV_5067&SUBSYS_1179FF50&REV_1 003)
2. Mass storage controller
-O2Micro Integrated MS/MSPRO/xD Controller(manufacturer:O2Micro, hardware id:VEN_1217&DEV_8130&SUBSYS_FF501179&REV_01, hardware type: SCSI and RAID controllers)
-O2Micro Integrated MS/MSPRO/xD Controller(hardware type:Storage controllers)
3.Fingerprint Sensor(manufacturer: Unknown, hardware id:Vid_08ff&Pid_2550

These are the dvice turned yellow question mark under device manager. If you find proper driver let me know
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Old Sep 21, 2009, 08:34 PM   #5
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Re: No Sound after installing Window XP SP3

why don't you use SIW, find out which devices you have mounted on your notebooks, and paste the results here... ... that way, if we find all the drivers, everyone can benefit from it...
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Old Sep 21, 2009, 10:38 PM   #6
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Re: No Sound after installing Window XP SP3

see the gif file attached. These are the device on my system
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No Sound after installing Window XP SP3-devices.gif  
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Old Sep 21, 2009, 10:47 PM   #7
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Re: No Sound after installing Window XP SP3

all the sound drivers seem to be installed, remember that the REALTEK and the ATi sound devices are COMPLETELY different.

ATi sound driver is audio through HDMI while the realtek is just audio through more usual means like the 3.5mm jack.

go to sound options and select the High-Definition audio as your main device

good luck, hope that fixes the problem
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Old Sep 21, 2009, 11:14 PM   #8
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Re: No Sound after installing Window XP SP3

There is no choice option at all. When I open sound and Audio device properties from control Panel. Everything shown as disabled.

Volume tab: No Adio device
Audio tab:No play back devices.

It doesn't allow me to select anything. As you seen from the gif image, the sound device in device manager is working. I have installed latest driver. I don't know what I am gona do... tired and sick of it. At any cost no vista.....not for me...
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Old Sep 21, 2009, 11:21 PM   #9
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Re: No Sound after installing Window XP SP3

By the way, I weeded window vista and re-installed Window XP professional SP3 (64bit). It looks like it will not support HD AUDIO devices. I have checked the bios and there is no on board audio device which I may enable and disable to test.
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Old Sep 21, 2009, 11:30 PM   #10
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Re: No Sound after installing Window XP SP3

64-bit XP is a dead end, if you are set to go back to XP, i say that you're out of luck then...

since some drivers are still missing, i recommend seeing if XP can find the required drivers on the internet for you, but chances are that even thats not possible
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Old Sep 22, 2009, 12:47 AM   #11
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Re: No Sound after installing Window XP SP3

try server 2003 enterprise edition 32bit... it reads up to 32GB of RAM and you can tweak it to look and feel like XP (even though, by default, when you first run it, it kinda already does)... ... and you can use all 32bit XP drivers...

if you're looking for 64bit versions of the drivers, chances are, you're not gonna find them... there should be 64bit versions available for Vista, but as Kris said, XP 64bit is a dead end when it comes to drivers... :S

EDIT: for future reference, you need to create a report file in SIW, for better viewing and less text writing in google while looking for drivers (see link)

http://img19.imageshack.us/img19/1433/010101101.jpg
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Last edited by GigaWatt; Sep 22, 2009 at 12:54 AM.
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Old Sep 22, 2009, 12:47 AM   #12
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Re: No Sound after installing Window XP SP3

Linux is my last resort.... I will try if I am getting my sound back. I am not conforable with window vista unless the upcomming window 7 looks professional with little animation staff. I don't like the jurk they have impelemented. I am fine with xp for years if my sound become on board....
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