[Calumetbud]

I'm working on my moms computer and I want to back up everything that I can w/o the operating system. I want to save e-mails all docs,bookmarks, favorites and programs she has installed. Can someone direct me in the right direction to do this. Thanks

[KillerAce_NL]

Programs are mostly not possible to backup, because they often need registry keys to work. You can fiddle with it, but 95% chance you can't.

You can best backup c:\documents and settings\yourmumsusername.

You will have all her personal stuff backed up.
If she uses Outlook express, then it would be wise to backup her addressbook (search for *.wab on her c: drive). And also make a backup of her account (options\accounts\export).
May i ask why u need to do this ? If it's only to repair XP, then it is better to do a repair install.

[Calumetbud]

im putting a differnt version of windows on her puter

[KillerAce_NL]

Then you would have to reinstall all the programs anyway.