Help for 2° X1950 PRO in Vista 64

BigBeartheChief · Nov 13, 2007, 12:26 PM

Hi all! Just arrived here and here I'm because of big trouble

I've installed today a second X1950 Pro card. The first one is an Asus EAX X1950 pro, the second one the same card by ATI. I've uninstalled the old Catalyst (7.2)than I have rebooted and in Device manager I've found the 2 X1950 pro. Then I've reinstalled the Catalyst (7.10) e newly I rebooted. I DON'T WANT A CROSSFIRE configuration, I only need to have on the first card my 30" monitor and on the second card the two 19" monitors.
In Catalyst control panel I see now 4 icons (1-3-2-4 displays)but I see only one card listed with a monitor. If I enable the monitor (3) in the second card, I can see for a while the desktop in the second monitor, but in a couple of minute all disappear, I see line e points and then Vista (ultimate X64) crashes. (I link some screen to better explain)
When I've rebooted I've seen this warning
and this description:

Quote:

Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6000.2.0.0.256.1
Files that help describe the problem
WD-20071111-1929.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: 117
BCP1: FFFFFA800802D4E0
BCP2: FFFFF9800421F558
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

I've no option to uninstall the catalyst for reinstalling newly, there are no uninstall application in 7.10.
If I don't attach any monitor (display) on the second card, Vista works fine, only if I enable the monitor on the second card Vista crashes.
I've tried with and without the two crossfire bridge molex: same effect.
I don't need crossfire but only to have 1 30" display on the first card and on the second card Other display.
I think that the problem is in the Catalyst driver because it's in that control center that I don't see the TWO card listed, while Vista device manager has both.
So can i have to do?
I know that my english it's bad.... sorry about that, but here where I live I don't know any one and the only store here is a Future shop.......
I have assembled my pc by myself with no problem but with this situation I don't know What I can try.
Please Help me, poor woman in big trouble!!!

THANKS!

BigBeartheChief · Nov 16, 2007, 04:43 PM

Hello! No one is able to help me?
Ati customer service after many useless answer, today wrote:

Quote:

We do not support multiple displays on two cards. The only mode we support with two cards is Crossfire (which means a single monitor is active)
If you just wish to run two displays, hook them both up to the primary card. If you are still having this Stop, or fatal error, remove the second video card.
One other thing that may reduce problems; and it's worth trying, is to reduce the amount of system memory, by removing memory panels. Consult your motherboard manual on acceptable configurations.

But this is impossible, I've seen with my eyes 4 monitor attached at on PC with 2 grafhic card!!
And people online sent photos with a 30" monitors and 2 19" monitors all working.

Please, can anyone help me?

**ChaosMinionX** · Nov 18, 2007, 03:18 AM

Just untick the "crossfire" option in CCC that should solve it....I recently had the problem of only 1 device appearing in CCC with my HD3870's, I just trashed the OS instead of finding out what the problem was haha....I will post if I find anything out.

Judas · Nov 18, 2007, 04:06 AM

try uninstalling and using the new card by itself to confirm that it's fully working properly with no crashes.... then stick in the 2nd one...

yeah make sure crossfire is not enabled.... and use the ATI CCC to manually enable the devices..

you will HAVE to click on "adapter" in the CCC to change to the other adapter and enable the other monitors....