starmicro is a bad company.

BurL · Feb 13, 2006, 04:10 PM

I ordered a new 3.2c proc to upgrade my 2.4c on friday and there site says if you order it before noon pst itll be shipped that day. Monday rolls around and i have no tracking number so i call them and they tell me its not gaurenteed so instead of arguing i ask when it will be shipped and the guy on the phone says call back in an hour due to computer down time. I tell him I'm on the site right now and its working fine. Now i figure he will say well our website and in house comp are not related but he says, "look I'm going to lunch and your order of one proc is petty to us." Now if I lived there in CA i would hunt him down and punish him. Instead I'm in CO so after some harsh language about his attitude and mother who I dont know I tell him to cancel my order. After he agrees to cancel and we hang up I lokk at my bank account online and see I've been charged twice. I then call starmicro again to see if they are aware of there mistake and the same guy answers and hangs up after 3 calls and being hung up on 3 times I finally decide to email the company, I am still waiting on a reply. I have called my bank and told them the situation and they are trying to contact them for me to let them know they are using my card fraudulently (charging items to my card without approval). Now I hope its just a disgruntled employee and they dont do business like that normally but I would deffinitly reccommend another e-tailer to buy your geek supplies from. I have reodered through ewiz because they have never done me wrong. I will update this a soon as I get a responce from the bank or starmicro.

***Zardon*** · Feb 13, 2006, 04:50 PM

holy crap. that is incredible. if you dont get any luck let me know - I understand why you did it, but you really do need to remain quiet yet firm when dealing with companies on the phone, if you lose your cool then you really are only damaging your own chances to sort things out......

EDIT: after looking at their website, its hard to believe this company is professional on any level, ive never seen a worse website for a tech site..... would hardly instill confidence !

http://www.starmicro.net/

BurL · Feb 13, 2006, 07:18 PM

Well I just recieved a call from my bank and the money is back in my account and starmicro had to pay for overdraw fees also. Thanks for your reply zardon but the situation is resolved and I will stick with newegg, and ewiz for my comp needs. I put my order in at ewiz at about 1:45pm and paid for rush processing and i have my tracking number already with an arrival date of tomorrow. Thanks again Zardon for your willingness to help.

Raptor · Feb 13, 2006, 07:40 PM

Quote:

Originally Posted by Zardon

holy crap. that is incredible. if you dont get any luck let me know - I understand why you did it, but you really do need to remain quiet yet firm when dealing with companies on the phone, if you lose your cool then you really are only damaging your own chances to sort things out......

EDIT: after looking at their website, its hard to believe this company is professional on any level, ive never seen a worse website for a tech site..... would hardly instill confidence !

http://www.starmicro.net/

Darn it! They just happen to be the only company I can find that carries the processsor I want to upgrade to. First time I've seen a P4 3.4 Northwood/478pin for a 875P in over a year! They are only a few miles from my home though so I might give them a try. oh yes they have a 25% restocking fee. gulp

Anyone know where I can get a P4 3.4 Northwood cpu anywhere else?

Pluvious · Feb 13, 2006, 07:45 PM

FYI .. I used to work a two different credit card companies and that is normal. The second charge is actually a refund and it will show up as one within 24 hours. Give it time.

SFOSOK · Feb 13, 2006, 08:22 PM

I like Colorado Springs, if you don't get this sorted out gimme the companies address here in Cali and I'll sort it out for you

BurL · Feb 15, 2006, 03:00 PM

Well Zardon that email would be appreciated now and let me tell you why. Let me say first, this time I never raised my voice and kept it at a proffessional level on my end the whole time. I come home today from the doctor (I have the flu) and checked my account and I was shocked to find I was in the negative. So I check to see the reason and Starmicro withdrew $218.11 which put me under quick. 2-10-06 a friday I ordered a p4 3.2c from starmicro at 10:45am pst and there website states any order tuesday through friday made before 12:00pst will be processed that day. Monday 2-13-06 no shipment so I call and cancell my order. Now after I get my bank involved and they call the starmicro everything gets put back and I believe I am done with Starmicro. 2-15-06 my account is sevearly overdrawn so I check the problem and guess who it is. Yup, starmicro on this date they charged me for the proc I cancelled on 2-13-06 so I call. The first guy I talk to is nice but tells me he is not qualified to help me so I will need to talk to a manager. After maybe 5 seconds the manager is on the phone with me and I explain the situation. He asks for my info and I give it and he says yes your order is cancelled. I say great so we both agree it was cancelled on monday 2-13-06 he agrees so were still being proffessional to eachother. I then ask him why on wensday 2-15-06 I have a charge for $218.11 from starmicro making every check i wrote bounce. He then tells me it'll take about 3 days to be back in my account. I reply why so long? He then tells me how the banking process works. After his 3 minute speech I say, but wasnt my order cancelled on monday 2-13-06? he says well yes. So I say well then why was it even charged, and he replies, We have no involvment in his part of the store so I ask for someone higher up. I guess those words make retailers angry because he started yelling after that. He screams in the phone give me your phone number so I do. I ask him can I have the time when someone higher up will be in so we can resolve the issue and he replies by slamming the phone. Well I called my bank again and I have to go down to fill out more paperwork. If you can send an email it would be appreciated. Someone with power might stop there business tactics or lack of. Please anyone who reads this dont order from them I know there prices are low but pay the extra $50-$60 and order from a respected site.

**dj_stick** · Feb 15, 2006, 06:24 PM

added poll

Pluvious · Feb 15, 2006, 06:44 PM

Based on this thread.. I would not buy anything from that online dealer.

***Zardon*** · Feb 15, 2006, 06:48 PM

Quote:

Originally Posted by BurL

Well Zardon that email would be appreciated now and let me tell you why. Let me say first, this time I never raised my voice and kept it at a proffessional level on my end the whole time. I come home today from the doctor (I have the flu) and checked my account and I was shocked to find I was in the negative. So I check to see the reason and Starmicro withdrew $218.11 which put me under quick. 2-10-06 a friday I ordered a p4 3.2c from starmicro at 10:45am pst and there website states any order tuesday through friday made before 12:00pst will be processed that day. Monday 2-13-06 no shipment so I call and cancell my order. Now after I get my bank involved and they call the starmicro everything gets put back and I believe I am done with Starmicro. 2-15-06 my account is sevearly overdrawn so I check the problem and guess who it is. Yup, starmicro on this date they charged me for the proc I cancelled on 2-13-06 so I call. The first guy I talk to is nice but tells me he is not qualified to help me so I will need to talk to a manager. After maybe 5 seconds the manager is on the phone with me and I explain the situation. He asks for my info and I give it and he says yes your order is cancelled. I say great so we both agree it was cancelled on monday 2-13-06 he agrees so were still being proffessional to eachother. I then ask him why on wensday 2-15-06 I have a charge for $218.11 from starmicro making every check i wrote bounce. He then tells me it'll take about 3 days to be back in my account. I reply why so long? He then tells me how the banking process works. After his 3 minute speech I say, but wasnt my order cancelled on monday 2-13-06? he says well yes. So I say well then why was it even charged, and he replies, We have no involvment in his part of the store so I ask for someone higher up. I guess those words make retailers angry because he started yelling after that. He screams in the phone give me your phone number so I do. I ask him can I have the time when someone higher up will be in so we can resolve the issue and he replies by slamming the phone. Well I called my bank again and I have to go down to fill out more paperwork. If you can send an email it would be appreciated. Someone with power might stop there business tactics or lack of. Please anyone who reads this dont order from them I know there prices are low but pay the extra $50-$60 and order from a respected site.

ok what I need you to do, is email me clearly the whole thing as it happened (I dont need specifics of phone conversations and the guy being rude to you or vice versa), meaning basically I need this, the date you ordered it - the transactions to your bank. the delays, the emails they sent you and the current situation.

ill contact them and see what I can do.

email to zardon@driverheaven.net

pr0digal jenius · Feb 16, 2006, 12:04 AM

that's ridiculous!

Have you called the BBB yet?

Raptor · Feb 17, 2006, 03:09 PM

I just checked this companies record over the past 36 months at the BBB online service. (a free service by the way) The company in question has had 22 complaints in the last 36 months in the following categories: Selling Practices/Delivery/Warranty/Guarantee/Product Quality/Refund Promised/Customer Service/Credit or Billing Issues. The BBB report states that all but one "issue" have been resolved and one was a "non response" by the company.
The company has been in business since 2000.
I will definetly NOT be making any online purchases from this company and thanks BurL for the heads up...

Edit: See my post below.

Chaos · Feb 17, 2006, 03:28 PM

sounds like a good place to avoid, I hope that some added pressure from well know sources help to resolve the issue in question.

FearTheTerp · Feb 17, 2006, 04:33 PM

Suprisingly, my last experience with starmicro went quite well. I only bought two case fans so the error factor and the money factor is negligible.

But good call, I dont think i'll buy from them again, I guess I got lucky.

Raptor · Aug 23, 2006, 09:03 PM

Ordered a 3.2 Northwood P4 from them and got it delivered for free in two days. No problems here.

mrblowfish@aol.com · Dec 29, 2007, 02:03 PM

[COLOR=#000000]I have bought many items from Starmicro and they have been very good with pricing, service and know-how. They are very friendly on the phone. I have spent over 7 thousand dollars in orders with them over the last few months. I am very happy with all the computer parts I have received. I highly recommend Starmicro for they have helped me with everything I have needed, ram or cpu’s. I own one of the largest service centers in the Midwest. I give them 5 stars. [/COLOR]
[COLOR=#000000][/COLOR]
[COLOR=#000000]Thank you Starmicro and keep up the good service. [/COLOR]

Dyre Straits · Jan 5, 2008, 05:29 AM

Quote:

Originally Posted by mrblowfish@aol.com

[COLOR=#000000]I have bought many items from Starmicro and they have been very good with pricing, service and know-how. They are very friendly on the phone. I have spent over 7 thousand dollars in orders with them over the last few months. I am very happy with all the computer parts I have received. I highly recommend Starmicro for they have helped me with everything I have needed, ram or cpu’s. I own one of the largest service centers in the Midwest. I give them 5 stars. [/COLOR]

[COLOR=#000000]Thank you Starmicro and keep up the good service. [/COLOR]

Looks like we got a spammer's attention.

Doesn't even know how to spell the company's name correctly.

Pluvious · Jan 5, 2008, 01:03 PM

A single post from a AOL account praising the company. GEE I wonder if he works there.

**kris23** · Jan 9, 2008, 04:11 PM

LOL i hardly noticed this whole thing..... "I own one of the largest service centers in the Midwest."

i seriously wonder how large he can be buying those overpriced, third-rate, generic scrap heaps of memory and CPUs

i bet nearly all of those parts are pulls advertised as new or OEM lol

[hobo]eclipse · Jan 9, 2008, 04:42 PM

not to mention the tread is nearly two years old, still, makes ya wander if they have changed their business practices, the website is still subpar looking. I'd still advise a DOSE of salt if even considering ordering from there.

Dyre Straits · Jan 10, 2008, 06:20 AM

Quote:

Originally Posted by Pluvious

A single post from a AOL account praising the company. GEE I wonder if he works there.

Anyone still using AOL here on DH? Man, I left that behind a LONG time ago.

It does make me wonder how 'professional' this poster is if they're still using AOL.

**kris23** · Jan 11, 2008, 10:38 PM

Quote:

Originally Posted by Dyre Straits

Anyone still using AOL here on DH? Man, I left that behind a LONG time ago.

It does make me wonder how 'professional' this poster is if they're still using AOL.

i used my AIM account to get in as my yahoo account was blocked lol

but yea.... even though the site is subpar, if their inventory was at least half decent with at least a couple modern and high performing parts they may get more purchases, but looking at their prices id rather shop at ClubIT or something, they're cheaper.

grahamg4 · Dec 13, 2008, 04:47 AM

WARNING-DO NOT BUY FROM STARMICRO: I purchased AthlonXP2100 (AX2100DMT3C)it arrived dead. I installed the CPU, new heatsink/fan, PC would not POST or boot. Only power supply started. When I took the heatsink off the chip came off attached to it. I called AMD Tech Support and was told that it doesn't happen and that it must have arrived damaged. I called StarMicro and "tried" to explain even had him look at the picture on his website, he still couldn't understand what the small chip on the top was. I sent it back to them. Sent couple of emails that went unanswered. Finally, next email generated this response: Dear Customer, We have received your returned part and the CPU is damaged.You told us that the lids of the CPU came off but the lids are in good condition. And the chip is off. At this time we cannot process your RMA. As per the company’s Return Policy any damage made at the customer’s end cannot be refunded or replaced." Once it leaves the shop it will be your problem. Why? Because it's final destination is YOU, the customer.

BUY ELSEWHERE, ANYWHERE BUT, STARMICRO

Feb 13, 2006, 04:10 PM	#1
BurL Liver SUCKS!!!! Join Date: Dec 2002 Location: Las Vegas Posts: 230 Rep Power: 0 System Specs	starmicro is a bad company. I ordered a new 3.2c proc to upgrade my 2.4c on friday and there site says if you order it before noon pst itll be shipped that day. Monday rolls around and i have no tracking number so i call them and they tell me its not gaurenteed so instead of arguing i ask when it will be shipped and the guy on the phone says call back in an hour due to computer down time. I tell him I'm on the site right now and its working fine. Now i figure he will say well our website and in house comp are not related but he says, "look I'm going to lunch and your order of one proc is petty to us." Now if I lived there in CA i would hunt him down and punish him. Instead I'm in CO so after some harsh language about his attitude and mother who I dont know I tell him to cancel my order. After he agrees to cancel and we hang up I lokk at my bank account online and see I've been charged twice. I then call starmicro again to see if they are aware of there mistake and the same guy answers and hangs up after 3 calls and being hung up on 3 times I finally decide to email the company, I am still waiting on a reply. I have called my bank and told them the situation and they are trying to contact them for me to let them know they are using my card fraudulently (charging items to my card without approval). Now I hope its just a disgruntled employee and they dont do business like that normally but I would deffinitly reccommend another e-tailer to buy your geek supplies from. I have reodered through ewiz because they have never done me wrong. I will update this a soon as I get a responce from the bank or starmicro. __________________ If I had a bean burrito I would smash it all over my chest.

Feb 13, 2006, 07:18 PM	#3
BurL Liver SUCKS!!!! Join Date: Dec 2002 Location: Las Vegas Posts: 230 Rep Power: 0 System Specs	Well I just recieved a call from my bank and the money is back in my account and starmicro had to pay for overdraw fees also. Thanks for your reply zardon but the situation is resolved and I will stick with newegg, and ewiz for my comp needs. I put my order in at ewiz at about 1:45pm and paid for rush processing and i have my tracking number already with an arrival date of tomorrow. Thanks again Zardon for your willingness to help. __________________ If I had a bean burrito I would smash it all over my chest.

Feb 13, 2006, 07:45 PM	#5
Pluvious Elisha = hottie Join Date: Jul 2003 Location: USA CA. SF Bay Area Posts: 1,328 Rep Power: 42	FYI .. I used to work a two different credit card companies and that is normal. The second charge is actually a refund and it will show up as one within 24 hours. Give it time. __________________

Feb 13, 2006, 08:22 PM	#6
SFOSOK -Thread Ender- Join Date: Jul 2005 Location: Riverside, CA (right next to the f*ckin train) Posts: 6,873 Rep Power: 48 System Specs	I like Colorado Springs, if you don't get this sorted out gimme the companies address here in Cali and I'll sort it out for you __________________ Warning - Explicit Content Preceeding METAL!!

Feb 15, 2006, 03:00 PM	#7
BurL Liver SUCKS!!!! Join Date: Dec 2002 Location: Las Vegas Posts: 230 Rep Power: 0 System Specs	Well Zardon that email would be appreciated now and let me tell you why. Let me say first, this time I never raised my voice and kept it at a proffessional level on my end the whole time. I come home today from the doctor (I have the flu) and checked my account and I was shocked to find I was in the negative. So I check to see the reason and Starmicro withdrew $218.11 which put me under quick. 2-10-06 a friday I ordered a p4 3.2c from starmicro at 10:45am pst and there website states any order tuesday through friday made before 12:00pst will be processed that day. Monday 2-13-06 no shipment so I call and cancell my order. Now after I get my bank involved and they call the starmicro everything gets put back and I believe I am done with Starmicro. 2-15-06 my account is sevearly overdrawn so I check the problem and guess who it is. Yup, starmicro on this date they charged me for the proc I cancelled on 2-13-06 so I call. The first guy I talk to is nice but tells me he is not qualified to help me so I will need to talk to a manager. After maybe 5 seconds the manager is on the phone with me and I explain the situation. He asks for my info and I give it and he says yes your order is cancelled. I say great so we both agree it was cancelled on monday 2-13-06 he agrees so were still being proffessional to eachother. I then ask him why on wensday 2-15-06 I have a charge for $218.11 from starmicro making every check i wrote bounce. He then tells me it'll take about 3 days to be back in my account. I reply why so long? He then tells me how the banking process works. After his 3 minute speech I say, but wasnt my order cancelled on monday 2-13-06? he says well yes. So I say well then why was it even charged, and he replies, We have no involvment in his part of the store so I ask for someone higher up. I guess those words make retailers angry because he started yelling after that. He screams in the phone give me your phone number so I do. I ask him can I have the time when someone higher up will be in so we can resolve the issue and he replies by slamming the phone. Well I called my bank again and I have to go down to fill out more paperwork. If you can send an email it would be appreciated. Someone with power might stop there business tactics or lack of. Please anyone who reads this dont order from them I know there prices are low but pay the extra $50-$60 and order from a respected site. __________________ If I had a bean burrito I would smash it all over my chest.

Feb 13, 2006, 04:50 PM	#2
*Zardon* lifeless Join Date: May 2002 Location: Driverheaven Posts: 31,959 Rep Power: 3148	holy crap. that is incredible. if you dont get any luck let me know - I understand why you did it, but you really do need to remain quiet yet firm when dealing with companies on the phone, if you lose your cool then you really are only damaging your own chances to sort things out...... EDIT: after looking at their website, its hard to believe this company is professional on any level, ive never seen a worse website for a tech site..... would hardly instill confidence ! http://www.starmicro.net/

Feb 15, 2006, 06:44 PM	#9
Pluvious Elisha = hottie Join Date: Jul 2003 Location: USA CA. SF Bay Area Posts: 1,328 Rep Power: 42	Based on this thread.. I would not buy anything from that online dealer. __________________

Feb 16, 2006, 12:04 AM	#11
pr0digal jenius Delete Me Join Date: Mar 2004 Posts: 14,672 Rep Power: 0	that's ridiculous! Have you called the BBB yet?

Feb 17, 2006, 03:09 PM	#12
Raptor DriverHeaven Senior Member Join Date: May 2003 Location: California USA Posts: 485 Rep Power: 0	I just checked this companies record over the past 36 months at the BBB online service. (a free service by the way) The company in question has had 22 complaints in the last 36 months in the following categories: Selling Practices/Delivery/Warranty/Guarantee/Product Quality/Refund Promised/Customer Service/Credit or Billing Issues. The BBB report states that all but one "issue" have been resolved and one was a "non response" by the company. The company has been in business since 2000. I will definetly NOT be making any online purchases from this company and thanks BurL for the heads up... Edit: See my post below. __________________ [COLOR=Green][COLOR=DarkOrange] P4C-800 DELUXE/P4 3.4 NORTHWOOD/2 GB CORSAIR PC3200/X850XTPE/2 300 GB MAXTOR HD'S/LOGITECH G5/LOGITECH Z-5500/CREATIVE XFI EXTREME MUSIC/MS 4000 KEYBOARD/Vizio VX37L HDTV/Toshiba HD-A2 HD DVD and Toshiba HD-XA1/Oppo HV970HD SACD/DVD-A universal player/Xbox 360/Sony PS3. [/COLOR][/COLOR] Last edited by Raptor; Aug 25, 2006 at 06:59 PM.

Feb 17, 2006, 03:28 PM	#13
Chaos Number Nine Join Date: May 2002 Location: Nova Scotia Posts: 5,141 Rep Power: 92 System Specs	sounds like a good place to avoid, I hope that some added pressure from well know sources help to resolve the issue in question. __________________

Feb 17, 2006, 04:33 PM	#14
FearTheTerp DriverHeaven Addict Join Date: Jan 2005 Location: Pacific Grove, California Posts: 361 Rep Power: 0	Suprisingly, my last experience with starmicro went quite well. I only bought two case fans so the error factor and the money factor is negligible. But good call, I dont think i'll buy from them again, I guess I got lucky. __________________ System specs Motherboard:Biostar M7NCD Pro Cpu:AMD XP 2600+ Throughbred B @ 2340 195x12 Memory:2x Corsair CMX512-3200c2PT @ 195 mHz 2-3-3-10 Dual channel Graphics Card: Ati Radeon 9800 Pro All-In-Wonder w/Vga Silencer Rev 3 Antec SL-350

Aug 23, 2006, 09:03 PM	#15
Raptor DriverHeaven Senior Member Join Date: May 2003 Location: California USA Posts: 485 Rep Power: 0	Ordered a 3.2 Northwood P4 from them and got it delivered for free in two days. No problems here. __________________ [COLOR=Green][COLOR=DarkOrange] P4C-800 DELUXE/P4 3.4 NORTHWOOD/2 GB CORSAIR PC3200/X850XTPE/2 300 GB MAXTOR HD'S/LOGITECH G5/LOGITECH Z-5500/CREATIVE XFI EXTREME MUSIC/MS 4000 KEYBOARD/Vizio VX37L HDTV/Toshiba HD-A2 HD DVD and Toshiba HD-XA1/Oppo HV970HD SACD/DVD-A universal player/Xbox 360/Sony PS3. [/COLOR][/COLOR]

Dec 29, 2007, 02:03 PM	#16
mrblowfish@aol.com DriverHeaven Newbie Join Date: Dec 2007 Posts: 1 Rep Power: 0	Startmicro is the best source for computer parts [COLOR=#000000]I have bought many items from Starmicro and they have been very good with pricing, service and know-how. They are very friendly on the phone. I have spent over 7 thousand dollars in orders with them over the last few months. I am very happy with all the computer parts I have received. I highly recommend Starmicro for they have helped me with everything I have needed, ram or cpu’s. I own one of the largest service centers in the Midwest. I give them 5 stars. [/COLOR] [COLOR=#000000][/COLOR] [COLOR=#000000]Thank you Starmicro and keep up the good service. [/COLOR]

Jan 5, 2008, 01:03 PM	#18
Pluvious Elisha = hottie Join Date: Jul 2003 Location: USA CA. SF Bay Area Posts: 1,328 Rep Power: 42	A single post from a AOL account praising the company. GEE I wonder if he works there. __________________

Jan 9, 2008, 04:11 PM	#19
kris23 Going Insane..... Join Date: Dec 2006 Location: Los Angeles Posts: 5,237 Rep Power: 64 System Specs	LOL i hardly noticed this whole thing..... "I own one of the largest service centers in the Midwest." i seriously wonder how large he can be buying those overpriced, third-rate, generic scrap heaps of memory and CPUs i bet nearly all of those parts are pulls advertised as new or OEM lol __________________ Driverheaven Super-Moderator Building a new computer system and not sure where to start? Click Here! last updated (9/4/09) New i5 systems with more to come! Building a PC: Step by Step Guide Written by Kristopher Pedemonte and Nathan Marks-Forder Edited by Allan Campbell Questions or Comments? feel free to post them in the forums!

Jan 9, 2008, 04:42 PM	#20
[hobo]eclipse ...just bummin 'round Join Date: Oct 2004 Posts: 2,556 Rep Power: 49 System Specs	not to mention the tread is nearly two years old, still, makes ya wander if they have changed their business practices, the website is still subpar looking. I'd still advise a DOSE of salt if even considering ordering from there. __________________ seeing the same things over again, repeating the same slogans we don't know where we've been

Dec 13, 2008, 04:47 AM	#23
grahamg4 DriverHeaven Newbie Join Date: Dec 2008 Posts: 1 Rep Power: 0	Re: starmicro is a bad company. WARNING-DO NOT BUY FROM STARMICRO: I purchased AthlonXP2100 (AX2100DMT3C)it arrived dead. I installed the CPU, new heatsink/fan, PC would not POST or boot. Only power supply started. When I took the heatsink off the chip came off attached to it. I called AMD Tech Support and was told that it doesn't happen and that it must have arrived damaged. I called StarMicro and "tried" to explain even had him look at the picture on his website, he still couldn't understand what the small chip on the top was. I sent it back to them. Sent couple of emails that went unanswered. Finally, next email generated this response: Dear Customer, We have received your returned part and the CPU is damaged.You told us that the lids of the CPU came off but the lids are in good condition. And the chip is off. At this time we cannot process your RMA. As per the company’s Return Policy any damage made at the customer’s end cannot be refunded or replaced." Once it leaves the shop it will be your problem. Why? Because it's final destination is YOU, the customer. BUY ELSEWHERE, ANYWHERE BUT, STARMICRO