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Poll: Are you happy with the service from ZipZoomFly?
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Are you happy with the service from ZipZoomFly?

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Old Feb 12, 2006, 07:35 AM   #1 (permalink)
twillie2002
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ZIPZOOMFLY, My 2 cents

I have never had any trouble with them or newegg. But I have started going to ZZF more and more, They are a few bucks more sometimes but I like the 3 day shipping already included the price. Anyone had problems with them? I was suprised to hear newegg was a hole in the wall store. Funny how a slick web site hides the truth or I"m just easly fooled ;]
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Old Feb 12, 2006, 01:05 PM   #2 (permalink)
FearTheTerp
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hahaa ZZF, selling and shipping already opened products, woo hoo.
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Old Feb 12, 2006, 01:35 PM   #3 (permalink)
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ive probably bought 15 or 20 items from zzf and not an issue with any of them.you do have to watch the prices sometimes but thats common with all online retailers.if you notice on pricewatch you will see that zzf is most always close to the top if you have lowest prices first listed.the problem is they dont stock alot of items that newegg does.also zzf shipping rocks.thats my 1 cents worth
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Old Feb 12, 2006, 03:22 PM   #4 (permalink)
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i've added a poll to this thread, please read the stuck thread on polls
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Old Feb 28, 2006, 09:50 PM   #5 (permalink)
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The only thing I don't like about ZZF, is that they don't provide a lot of information on their products. Just a small picture, and manufacturers description. I bought from them most times, but I do all the research on whay I buy elsewhere.
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Old Mar 8, 2006, 01:31 PM   #6 (permalink)
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I have ordered from both online retailers (Newegg and ZZF). I prefer neweggs delivery. On time everytime so far.

ZZF was late by one day but that didn't bother me too much.

Both offer good service but I favor newegg a bit more.
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Old Mar 8, 2006, 04:13 PM   #7 (permalink)
EcPercy
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When they were still GoogleGear I tried to order some RAM and it wouldn't take my Credit Card. It kept on telling me that my address did not match. Now, I have lived here for a number of years. I know what my address is.

Needless to say. I went over to Newegg. Placed an order for similar ram and my card went through fine.

I guess GoogleGear wanted the sale badly because they called later on to try and run my card again.

I will stick with Newegg. They haven't let me down at all.
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Old Mar 8, 2006, 05:06 PM   #8 (permalink)
SeaWulf
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NewEg vs ZZF

Have brought from both with no issues. But I have not had to RMA to either seller
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Old Apr 9, 2006, 06:07 PM   #9 (permalink)
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Let me warn you all about ZZF now. Their customer service is complete and utter shit. I had my email account stolen a few weeks ago and the asshat whole stole my email used the password recover feature from ZZF to change my password and etc. By doing this, I could not get into my account.

The issue started when I called ZZF oh... I lost count. 8 or 9 Times. Each Time I called them they told me that either: Make a new account, Managers have other things to do too you know, there are no managers available, we can not reset your password for you, you just do not know how to log into your account, and other ridiculous things. There are a bunch of idiots working at ZZF support and the impression I got from them is that they do not care what happens to your personal information, just as long as the rest of you keep buying from them. It was a day later when I finally got my account back; I kept calling and calling until they fixed it. Somehow, they were able to do something that they said they could not do and was not important enough because the managers had other things to do, you know.

Great prices; the shittiest support after Google.
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Old Apr 10, 2006, 02:35 AM   #10 (permalink)
pr0digal jenius
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google has support?


I'm very leery of ZZF myself...no personal experiences, but know several friends with problems with DOA/damaged in shipping items
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Old Apr 18, 2006, 02:07 PM   #11 (permalink)
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I favor ZZF over Newegg because the latter charges sales tax on the total order (including shipping) for TN residents, and we have the highest sales tax in the USA (9.25-9.75%, depending on county, for non-grocery items and 1% less on groceries).

I never had a problem with ordering, at least up until delivery. But the one time I needed to return a product, my asking for a RMA was treated like Osama asking the White House for attack suggestions. And, no, I never got one and resorted to selling the item on feebay.
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Old Apr 18, 2006, 02:51 PM   #12 (permalink)
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ah the polloing is strewed thing rarent as black and white as yes or no... you neded a
maybe, kinda, like "somewhat satified" for the prices type thing
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Old Apr 28, 2006, 04:29 PM   #13 (permalink)
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I've ordered from them 3 times and all 3 times were excellent. No complaints.
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Old Apr 29, 2006, 10:23 PM   #14 (permalink)
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Definitely where I spend most of my money. I love Zipzoomfly, they always have competitive - most of the time Better - prices with the other giants, NewEgg and the like. Although they recently changed policies, their old Free 2-Day FedEX shipping was absolutely unbeatable. They got my money for the guts of my latest PC and a whole lot more, and I've still yet to have a problem. They Rock, I guess is what I'm trying to say.
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Old May 1, 2006, 09:35 PM   #15 (permalink)
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A no vote from me.

I ordered 2 gigs of ram from them about a 2 months ago. It took 7 business days before it showed up at my door. Unacceptable IMO, even with free shipping. I picked the package up from outside my door (lousy fed ex leaves packages outside ) and I heard it flail around inside the box. I opened the box up and sure enough they hadn't put enough filler in the box and the ram was just loose inside. I think I am lucky and haven't had any issues and it appears there was no damage.

I've bought from them many times in the past but it seems that in the last 6 months or so they have not been up to par.
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