ZipZoomfly.. What the F***? A new X1900XT looks "used" / refurbished / damaged etc...

The_Neon_Cowboy · Jan 31, 2006, 06:47 PM

What the F***? A new X1900XT looks "used" / refurbished / damaged
Just got my X1900XT from ZipZoomFly

*The card had been re shrink wrapped (poorly) and had a center bulge that
you get after the card has been removed and you try to repack it . But doesn�t
come that way from MFG. First though oh god no� But hoped well maybe
just maybe it came that way from the MFG.

*The card has been installed before I can tell by the markings on the connector.

* The card looks to have had DVI adaptor monitor attachment attached and
removed many times

*I can clearly see what appears to be flux on spots on the board.
Maybe from mfg you �could think� but considering the other conditions
Who knows..

*Received it in a FedEx box skin tight to the card, NOT properly packed

*The box and materials inside a pristine condition, yet cards back plate
has been severally bent even ever so slight damage to the board it self.
I was able to bend it back into shape�

(Why did I buy from them, Instead of say new egg? I�ve bought from
them before. Also at new egg it was the same price but $5 more for
3 day shipping where as at zipzoomfly it was free 2 day.)

What the bloody hell?

Especially considering the card only been available for about a week.
Considering it takes days to get, and 2 days to get a rma number plus their
slow in that dept . It seems impossible it a return. As they don�t do return
on this item. Only exchanges for defective units.

But I�m sure they had that cards �in shop� before then. Which could leave you to conclude maybe somebody took one home or in shop used it and packed up nice and
Neat in shop� Or I don�t see how they could of received the card that way�Especially since the were just released�

I haven�t even bothered trying to install it some serious s***t come home
to dead tried from a long s***y day. Hopeing to enjoy at lest go home relax
andget in some drool time with my new hardware.

This totally sucks arse

[

azrael13302473 · Jan 31, 2006, 07:05 PM

Whoa thats some f'd up Sh4!@........Even my oem card that came in just bubble wrap inside a generic cardboard box looked waaaaay better lol.

>GSXR<mrbusa · Jan 31, 2006, 07:10 PM

i have bought from zzf on multiple occasions and never experienced anything like this.im sure that if you contact them they will rectify the situation as fast as possible.later

Dyre Straits · Jan 31, 2006, 07:12 PM

I'd be close to 'going postal' if I got one in that condition.

Necrosis · Jan 31, 2006, 07:23 PM

First Newegg now this. Man I think some one is trying to tell you some thing.

e!i · Feb 1, 2006, 02:42 AM

If i'd spent as much as those cards do i'd kick some butt. Im sure your consumer rights have been infringed here m8, you must demand a replacement, no way can you accept goods that so obviously have been used. Bent parts=return.

Tipstaff · Feb 1, 2006, 03:01 AM

One of 2 things could have happened: 1) they decided to test one out then reshrink wrap it for selling, or 2) it was a return by someone that said it didn't work or what not, and they decided to reshrink wrap it, and sell it rather then send it for replacment thinking that they could get away with it.

I'm leaning towards the latter excuse though as this tends to be a huge practice these days. And since it's such a hot product they probably didn't want to lose out on the immediate $$ they would lose by sending it back for replacement.

TJ- · Feb 1, 2006, 06:18 AM

damn bastards...

The_Neon_Cowboy · Feb 1, 2006, 07:14 AM

Quote:

Originally Posted by Dyre Straits

I'd be close to 'going postal' if I got one in that condition.

I felt like it but I was to damed tired , I just said "f*** it" I'll deal with it tomarrow
and hit the bed....

Quote:

Originally Posted by >GSXR<mrbusa

i have bought from zzf on multiple occasions and never experienced anything like this.im sure that if you contact them they will rectify the situation as fast as possible.later

Oh now that I'm awake I will but since they don't cross ship it means
I have to wait 2 days for an RMA number and god knows how long after
I ship it in....

Quote:

Originally Posted by Necrosis

First Newegg now this. Man I think some one is trying to tell you some thing.

Rofl I dunno these once quilty sites are going to hell in hnd bag as
thier getting to large for quilty control it seems.

Quote:

Originally Posted by Tipstaff

One of 2 things could have happened: 1) they decided to test one out then reshrink wrap it for selling, or 2) it was a return by someone that said it didn't work or what not, and they decided to reshrink wrap it, and sell it rather then send it for replacment thinking that they could get away with it.

I'm leaning towards the latter excuse though as this tends to be a huge practice these days. And since it's such a hot product they probably didn't want to lose out on the immediate $$ they would lose by sending it back for replacement.

that what I'm thinking but the acessories are unopened. That and the look
of that scraches onthe DVI look like someone connected and unconnected
DVI connctors many times. Like it was used to test moniors on some line of something quite a rut there...

I'll keep you posted on what happens but I'm looking at 2 days just to get
my RMA number

EDIT:

2/1/06 7:45 AM
RMA dept and customer service submissions away

phongtruong12 · Feb 1, 2006, 09:09 PM

i've had bad experiences with zipzoomfly in the past. they'll send you used or defective units and claim they came new from the manufacturer. when i try to contact customer service, they dont have enough of a workforce, so the automated machine hangs up your call after 15 minutes of waiting.

mike2h · Feb 1, 2006, 09:33 PM

sorry neon, that toally bites & is wrong on so many levels.
you got wonder about the bozo that had it before you. as you said he couldnt have had it to long & to put that much wear & tear on it ...

The_Neon_Cowboy · Feb 1, 2006, 09:41 PM

Quote:

Originally Posted by mike2h

sorry neon, that toally bites & is wrong on so many levels.
you got wonder about the bozo that had it before you. as you said he couldnt have had it to long & to put that much wear & tear on it ...

either they used it to test monjitor or the monitor it was hooked it to surely
as a bit tight on the DVI connections...

I had another thought:

I wonder if thier opening an over clocking the XT if they will do XTX? If they
did they could easlily change the device ID , udates the speeds in the bios,
print a new green sticker and relable .. the XT and XTX look exactly the same
this time around... so does the X1800XT for that matter so god who knows!!!

But that is a scary thought... thats why I pay extra for a sealed retail box
along with the better protection, warrenty, and acessories

SFOSOK · Feb 2, 2006, 03:02 AM

Its because its a 1900 : )

Jodiuh · Feb 2, 2006, 06:33 AM

Sorry, I skipped most of the thread, but here's some pics of my first X1900XT...

I've since returned it and bought another one. This new card's bracket looks beautifully perfect. It actually FITS in my case. The pcb on the new one's not chipped and the display doesn't freak out, lol!

Return that shit!

EDIT: I know you're in a mad rush to get these cards out to us ATI, but seriously...on a $550 video card? I would think we'd get a bit more QA than the average xSeries...

IvanV · Feb 2, 2006, 07:51 AM

Unbelievable! When I read Neon's posts, I thought that some arsehole dropped the card and then rewrapped it in what he had, but it looks like there is more! Still I don't think they make them that way (no need to make such mistakes on this cards if they make the others right), they've probably both been damaged in transport.

Hmm, maybe Neon got Jodiuh's card?!