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Feb 16, 2008, 11:26 AM
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#1 (permalink) |
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DH SuperMod
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Western Digital RMA
Just RMA'd my HD from Western Digital.
Extremely easy, it took me all of 10 mins online to request the RMA, three days later my replacement is here, and now I have to send the broken one back. Given this experience, I'll be looking at WD for my next drive purchase.
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Feb 18, 2008, 12:44 PM
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#4 (permalink) |
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DriverHeaven Extreme Member
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im with viking, dont know about normal rma but their advance setup is quick & easy. only had to use it 2x in the last ten years, but given the circumstances that usually involve a hd failure it is good to have a system like that available to you.
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Feb 22, 2008, 03:45 AM
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#5 (permalink) |
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DriverHeaven Junior Member
Join Date: Jan 2003
Location: Coventry, UK
Posts: 28
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Keep an eye on the RMA status though. I sent my faulty drive back after an advance replacement and it took three weeks and four e-mails to get them to flag the drive as received (so as to not charge me for the advance one).
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Feb 22, 2008, 10:24 AM
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#6 (permalink) | |
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DH SuperMod
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Quote:
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Feb 22, 2008, 01:04 PM
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#8 (permalink) |
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DriverHeaven Senior Member
Join Date: Nov 2006
Posts: 427
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I just got mine back again from WD, on the standard retrurn policy. It took aobut 8 working days for them to send me a new one. They 2nd day air shipped it back at thier cost.
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