Attn OCZ Customers - Need Help? Post Here

*RyderOCZ* · Sep 8, 2005, 08:27 AM

@ Widkidone,

When you get the new ram you should always clear the CMOS so that there is nothing left over from your old ram. You will have to reset the clock/date, boot config, raid array, etc but this is best so we don't run into issues.

Widkidone · Sep 8, 2005, 08:48 AM

with my P4C800 Deluxe how do i do that my friend....... how do i clear the CMOS?

*RyderOCZ* · Sep 8, 2005, 08:57 AM

There should be a jumper on the motherboard down towards the bottom (if your in a tower case) it should be relatively close to the battery that's on the mobo and near the SATA ports.
The manual will tell exactly in the section that talks about jumpers and connectors. You just have to move the jumper to the other 2 pins for about 30 sec to 1 min...then move it back.

Widkidone · Sep 8, 2005, 09:01 AM

that's it? i read something like this....... and then i have to reset the time and ate or something like right?

*RyderOCZ* · Sep 8, 2005, 09:39 PM

Yes....that's it....you have to reset the time and date yes.

Scargo · Sep 16, 2005, 03:57 PM

I want to ask this again to get some clarification, if possible.
I want to put 2, or more like, 4 GIG of RAM on my AN8-E board (I have a 4000+ CPU). I now have two sticks of 512 OCZ4001024ELDCPER2-K Platinum (matched set). I suppose I could sell the 1 GIG I have.... I understanding that if I fill four slots rather than two, I will be running at 2T. I do heavy Photoshop and it is pretty slow at times. Won't more RAM make it considerably faster, regardless of whether it is at 1T or 2T? Is running at 2T a measurable difference that you can quantify?
You also said that mixing sticks was asking for trouble... If I buy four that are alike, at the same time, won't that be OK? If I get two more sticks just like I have is that acceptable? Why does a mfg. put four slots on a board if this is such a bad idea?
Can you clear this up a little, please!

And, if you have an opinion, is another CPU (better suited to running Photoshop) like a [color=black]dual core AMD Athlon64 X2[/color] in the 4400~4800 range a better answer? I don't know if I can afford the 4800. Is memory still going to be the bottleneck? Is there a solution for under a grand that I can expand on later without starting over?

CDsDontBurn · Sep 16, 2005, 05:42 PM

honestly, for what you do, having 4x1Gb modules and running 2T timing, wouldn't be much of a factor at all. as for upgrading your CPU, i would recommend to upgrade your 4000+ to an x2 CPU. the x2 3800+ starts at around $400 just for starters. so if you can afford an x2 3800+, i honestly think that you will be seeing better performance gains in photoshop than your current 4000+ CPU you have installed ATM.

Scargo · Sep 18, 2005, 06:24 AM

"won't be much of a factor"? Perhaps I'm getting too old, but I'm not sure I get your drift.... Can you elaborate and not be so cryptic?
Do you use Photoshop? Everything I read says RAM is very important to PS running fast. Also, I have read is that the X2 chips really help with PS tasks, so we are in agreement there. I forgot that PS can only use 2 GIG of RAM so more might be pointless, except for multi-tasking. BTW, I have a 15K HD for my scratch disc.
I would love to get a 4800X2 but I think my RAM would still severely hold me back. Agree~disagree?

PS:BTW, Do you still have the RX-8? I had one of the first RX-7, R1 versions in the Dallas area, in May, 1992. RED! Absolutely loved it. Won several solo events and did 170 in New Mexico. (I raced in SCCA in the 70's) Put 60K on it before (boo-hoo) letting it go. Like they said, when it was first being reviewed, it does not suffer fools lightly. I once had a little too much to drink, was showing off, and lost it. I went around in a cloud of tire smoke at the end, when I couldn't straighten out the fishtailing... Any stories to tell?

CDsDontBurn · Sep 18, 2005, 11:34 AM

Quote:

Originally Posted by Scargo

"won't be much of a factor"? Perhaps I'm getting too old, but I'm not sure I get your drift.... Can you elaborate and not be so cryptic?
Do you use Photoshop? Everything I read says RAM is very important to PS running fast. Also, I have read is that the X2 chips really help with PS tasks, so we are in agreement there. I forgot that PS can only use 2 GIG of RAM so more might be pointless, except for multi-tasking. BTW, I have a 15K HD for my scratch disc.
I would love to get a 4800X2 but I think my RAM would still severely hold me back. Agree~disagree?

PS:BTW, Do you still have the RX-8? I had one of the first RX-7, R1 versions in the Dallas area, in May, 1992. RED! Absolutely loved it. Won several solo events and did 170 in New Mexico. (I raced in SCCA in the 70's) Put 60K on it before (boo-hoo) letting it go. Like they said, when it was first being reviewed, it does not suffer fools lightly. I once had a little too much to drink, was showing off, and lost it. I went around in a cloud of tire smoke at the end, when I couldn't straighten out the fishtailing... Any stories to tell?

by "won't be much of a factor" i meant to say the difference between 1T and 2T timings. people are always saying that 1T is MUCH better than 2T, but IMO, it's not really. 2Gb of ram today is starting to become the point that everybody wants to be at but most people can only afford to have 1Gb of ram at best. 15k HDD huh? But what do you mean "scratch disk". I might know what you're talking about, but i haven't heard the term "scratch disk".

O/T: yea, i still have my RX-8. 6 months w/it already. time has gone by pretty fast. don't have many stories to tell w/it. best story i have is when i raced a '97ish z28 camaro on the freeway and did 127Mph and still got spanked by the Camaro

.

Scargo · Sep 18, 2005, 08:12 PM

Thanks for the input. I'd still like to know if RyderOCZ has anything to offer since he made precautionary statements to begin with.
Photoshop gurus recommmend having a seperate Hard Drive or partition to designate as the "scratch disk" for Photoshop's cache. This is where information resides from image files that you have open. When you have complex (as in memory hog) reversible processes, like the history of a filter process such as unsharp mask, you will need a scratch disk to cache the overflow that the (max) 2 GB of RAM cannot hold. Rather than partition my slower, bigger HD I have a dedicated Fujitsu 36gig, 15,000rpm drive for this and Windows Pagefiling.
I used to do 120 by the time I entered the freeway.... but I did not do this in traffic.

*RyderOCZ* · Sep 18, 2005, 11:46 PM

Chiming in

1T or 2T is nothing for you to be concerned with.....Real world performance is only affected 2 - 5% depending on your system.
But if having 2GB means your system does not page out to the hard drive (read this as Windows doing the paging....PS as you say will always have the "scratch" file) then you are about 1000 times faster with this extra ram than any hard drive on the market is.

Follow?

CDsDontBurn · Sep 18, 2005, 11:59 PM

best swap file ever......an expensive one at that don't mind you

.

Widkidone · Sep 19, 2005, 02:15 AM

Upgrading Memeory Now Issues RyderOCZ here is where i have continue my issue. I am completely at lost so i took to one of our techs and see if they can figure it out. I checked the monitor and video card both working just fine. But it might be the motherboard P4C800 might have died or something. So if that is the case i am looking at a P5P800 and a Pentium 4 D series 830 (3.0GHz) Dual Core and see if they are compatible and hope to work with this new Ram that i purchased.......

Scargo · Sep 20, 2005, 03:27 PM

Yes, I understand what you say.
I ordered 2GB of OCZ platinum RAM from New Egg about noonishyesterday, and it shipped the same day!
Now, in addition to the 2GB, I plan on leaving the 1GB of RAM (2x512 Platinum, as mentioned previously) in there. Do you have any problem with that? Does it matter which pair of slots that the pairs of memory go into?

Lowfat · Sep 20, 2005, 03:38 PM

If the ram is compatible with each other they will run with @ the slower rams timings.

*RyderOCZ* · Sep 20, 2005, 03:54 PM

@Scargo,

You should be able to run the 3GB of ram at 2-3-2-5 timings and 2.7V...but you will have to be at 2T timings since all 4 slots will be filled with Double Sided Dimms.

If that 4000+ CPU is a Clawhammer core...then you will also have to have the Ram divider set at DDR333 (or 166) depending on what your motherboard calls it.

Scargo · Sep 21, 2005, 12:37 PM

My AMD 4000 is a M7-SH7 Athelon 64 (K8 Clawhammer). I am already running at DDR333 and am running near the 2-3-2-5 timings (I'm at 2-2-2-6) right now on my 512 OCZs.

I am running 230mhz at 11.5 multiplyer (for 2.65ghz) @ 1.6 volts. My RAM is at 2.9 volts. This is on air and generally speaking, it now seems stable. I did have some instability at 232mhz. Also couldn't seem get it to be stable at 2-2-2-5 timings. At this point, with adding new memory, I guess I should try using the memory timings and voltages you have recommended...

BTW, just got my FedX package! What service from New Egg and FedX!!

Widkidone · Sep 22, 2005, 01:07 AM

Well i am back!!! Well it looks like i will be able to check out my new OCZ PC-3200 (400) this coming weekend. Well i think we have figured out the issue with my problem with my P4C800 Deluxe.......time for a change. Well it looks like i am going to the dark side and going AMD instead of going Intel. So i am going to get this Ath 64 Socket 939 "San Diego Core" 4000 and the motherboard i am going with will be either a MSI K8N NEO2 Platinum Ath 64 AGP or Asus A8V Deluxe (since i am still using my X850XT 256mb AGP). Which this should hold me over til this coming March 2006 where i can go PCI-E.

CDsDontBurn · Sep 22, 2005, 03:18 AM

get the MSI board. who wants a VIA chipset for gaming? can afford is a different thing though

*RyderOCZ* · Sep 22, 2005, 04:02 PM

Agreed, get the MSI board

BTW....The OCZ Support forum is down over at Bleedinedge.com...the site was hacked, so if you guys were going to go there for official support....this is now the official support location

Thanks

Zelig · Sep 22, 2005, 04:28 PM

Heh, I noticed the bleedinedge forums were down, I use them to check how other people are doing with my ram modules.

I got my 2x1GB PC3200 Platinum RMAs (free shipping, 3 days to make 6500 km and back with NCIX.com

). These ones work real nicely at tight timings.

They don't quite reach 230 MHz with relaxed timings, so I'll probably end up running them at ~210 MHz with my 3000+ Winny at 260x9.

*RyderOCZ* · Sep 24, 2005, 10:15 AM

Bleedinedge is back online

CDsDontBurn · Sep 29, 2005, 12:40 AM

hey Ryder, at my work i have noticed (especially more so in the last couple months) that alot of the higher end OCZ memory is coming back as bad. people w/higher end OCZ memory are bringing back their memory as defective. They say that they get BSoD occur out of no where, their machine isn't game stable even at stock speeds and within designated voltages and such. We at work test out their entire machines just to verify that it's actually the memory and it is. i'm just wondering as to why i am seeing an increased volume of OCZ memory coming back for replacement as DOA or defective

*RyderOCZ* · Sep 30, 2005, 10:52 AM

If a customer buys OCZ memory and then reports to you that they are having problems you should direct the to the OCZ Support Forums over at Bleedinedge.com. We can make suggestions, timings, etc or even find incompatibilities with their system. Not all our memory will run on every motherboard.

Sales of the higher end memory have increased 5 fold over the last 6 months...10 fold in Europe so with X percentage that are going to have some kind of issue....the total number is going to increase just based on the law of averages.

What kinds of issues are you seeing? When you say the memory is bad...memtest errors? system won't boot?
Do most of these customers use the DFI board? Not to much memory runs properly in the board without the complete list of bios options manually set.
Do a lot of your customers have NF2 chipset boards? We have about 7 products now that we