Attn OCZ Customers - Need Help? Post Here

mike2h · Mar 4, 2009, 12:44 PM

Quote:

Originally Posted by RyderOCZ

I put it in the freezer for 3 days then let it thaw. The consistency has not changed, I still find it spreadable and it will evenly distribute itself on the CPU.

I can replace the paste, but I am really at a loss as to what is happening with the samples you have.

its called- THE JUDAS FACTOR. random, weird shit happens that has no explanation whatsoever. it is almost a paranormal state. or otherworldly depending on how u look at it

Judas · Mar 4, 2009, 03:50 PM

this is pretty significant and SERIOUS, specially if indeed the thermal paste does has a deteroraiting point, this is no different then other products that have various points on the temperature scales that the chemical compounds or whatnot break down and become completely useless.

This definitely warrants investigation as it could have major ramifications.

This has nothing to do with paranormal or some kind of unique phenomina.

Reguardless of how sarcastic your post was, i'm serious. This is troublesome. And it cannot be isolated.

IF indeed the paste reach lets say a temperature of -25*C at which point becomes a useless tube meaning my saliva would be a better thermal paste, this is indeed a problem.

My Ultra 5+ is running low and unfortuneatly i may not be able to use the OCZ product i was finding was performing on par if not superior to that of the alternatives. If i cannot get confirmation on what is happening, it's very likely i'll have to use the alternative.

If someone were to be able to get a tube of it, freeze it to -40 or -50*C just to make sure, and then keep it at that temperature to make sure it's got a penetrating result... and then test it ... i would be more then happy.... But obviously that might be a little difficult.

mike2h · Mar 4, 2009, 05:08 PM

lmao. judas, so far that i know of, u are the only person with problem. if the paste does actually break down at -25c(or lower), the nit is a problem that is ONLY a problem when shipping at those temps & actually being exposed to those temps for a long enough duration.. as long as the paste hasnt been exposed to those extreme conditions then the paste has np.
i personally think ryder has done enough to cover this issue. it isnt a big deal. i mean really, this doent apply to 99.99% of the peeps out there. im not sure a reformulation would be indicated even if it is repoducable.
take ryder up on the free tube then go stick it in a snow drift for a day or 2 & see what happens.

Judas · Mar 4, 2009, 06:07 PM

99.9% is an absurd number....

even the northern states experience sub 25*C temperatures...... it's not like i'm the only possible person to see this... and i'm not even that bloody far north.

what i would be really interested in is IF the thermal paste would break down in a computer that were stored in such a temperature... and then fired up.... if the thermal paste breaks down even after it's applies (maybe?) which would result in absurd temperatures that i'm constantly reproducing.

There is also another factor.... ignorance, or lack of checking for that matter... it's not like the temperatures right now are getting into the danger zones "for some people".... i've seen alot of prebuilts running 60-70*C which the manufacturers claim as normal. I on the other hand don't accept that, reapply with ultra 5+ and volla... a full 20-30 or more *C drop...

no i've got a concern... and if there is say even 10,000 people out there with a computer that has this paste... that potentially could be a time bomb depending on what's going on..... that's a problem. I personally don't have to worry about it as i refuse to a sell a product that produces these anomolies. The fact that i caught it and then reconfirmed it is a testimate to that.

mike2h · Mar 4, 2009, 06:59 PM

the thing is judas as far the site goes & ryder from ocz ( i think they would have heard of this problem if other peeps were having same problem) u r the only one with the issue. not saying it didnt happen, its jus that when u r the only known person reporting the problem 99.9% isnt unreaonable.
judas, until someone else, even just one person, reports the same problem, i think its dead issue. i think it was a good thing to bring it to their(ocz) attention but until another person can replicate your particular problem id let it go. ryder gave u a really nice option, id take him up on it & perform one of your mad hatter experiments. or just order something else.
anyway im outa here.

Judas · Apr 20, 2009, 04:01 PM

here's a shot of what this stuff does... this is my 4th tube... and it just refuses to spread at all.. the moment i touch it.. it starts rolling around into balls... this is me slow putting preasure on it to spread it only a few passes trying to spread it out evenly

It goes from a really nice bright grey and then clumps up into a dark grey waud of crap

I'm apparently not alone on this as even this guy doing a review of this stuff had issues.. course doesn't sound like he had THAT big of a problem

Quote:

The OCZ paste is like other top tier products in this category and is not electrically conductive. Meaning if you drip any on your motherboard you won't have ruined it albeit you still would deserve a smack for doing that to begin with. There are competing theories about application of thermal paste. In the end, provided the correct amount of goop used in the center, the pressure of the cooler will squish everything where it needs to go. Personally, I like to spread it around myself. If you are like me, you aren't going to be too fond of the OCZ FreeZe's consistency. While it has the same grayish appearance we've seen before it is a decidedly thicker and different than anything we've seen. Spreading it around felt more like spreading peanut butter than warm butter.

obviously OCZ says no spreading necessary... but i've never just applied a bit on the center and went with my gut.... and hoped the preasure would do a good enough job

obviously i'm extremely nervous doing it this way.... as i've pulled off many cpu heatsinks where the thermal paste was applied the same way, and air pockets and whatnot have formed due to any number of reasons.

~~RE III - Frankie~~ · Jun 24, 2009, 07:14 AM

Hello. I was just wondering if my OCZ 750W Silencer is compatible with my Sapphire ATI Radeon HD4850X2 1GB GPU? The box on the PSU says SLI Ready, but doesn't state CrossFireX support. Does it matter? Or do I need a new PSU?

Mac Daddy · Jun 24, 2009, 07:29 AM

Quote:

Originally Posted by RE III - Frankie

Hello. I was just wondering if my OCZ 750W Silencer is compatible with my Sapphire ATI Radeon HD4850X2 1GB GPU? The box on the PSU says SLI Ready, but doesn't state CrossFireX support. Does it matter? Or do I need a new PSU?

This PSU uses a single 60 amp 12V rail I would imagine it would be fine. As for Crossfire and SLI it doesn't matter just the available power to the cards. (Just means there are 2 sets of PCI-E power connectors available)

~~RE III - Frankie~~ · Jun 24, 2009, 08:57 AM

Quote:

Originally Posted by Mac Daddy

This PSU uses a single 60 amp 12V rail I would imagine it would be fine. As for Crossfire and SLI it doesn't matter just the available power to the cards. (Just means there are 2 sets of PCI-E power connectors available)

Got it. That rules that out then.

CDsDontBurn · Jun 24, 2009, 10:41 PM

another thing to take a note of is if your PSU has a 6+2 pin PCI-E connector or not for SLI/x-fire capabilities as many of the newer higher end video cards do require these kinds of connections on top of the single (and original) 6pin PCI-E connector.

if it does, then make sure your cards are properly connected with the appropriate 6pin and/or 8pin power lines.

~~RE III - Frankie~~ · Jun 25, 2009, 07:04 AM

Yes. It has 2 6 pin and 2 6+2 pin connectors.

Judas · Jun 25, 2009, 11:36 AM

should be good to go then

~~RE III - Frankie~~ · Jun 25, 2009, 11:37 AM

Quote:

Originally Posted by Judas

should be good to go then

Cool.

Mar 4, 2009, 05:08 PM	#543
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,489 Rep Power: 74 System Specs	Re: Attn OCZ Customers - Need Help? Post Here lmao. judas, so far that i know of, u are the only person with problem. if the paste does actually break down at -25c(or lower), the nit is a problem that is ONLY a problem when shipping at those temps & actually being exposed to those temps for a long enough duration.. as long as the paste hasnt been exposed to those extreme conditions then the paste has np. i personally think ryder has done enough to cover this issue. it isnt a big deal. i mean really, this doent apply to 99.99% of the peeps out there. im not sure a reformulation would be indicated even if it is repoducable. take ryder up on the free tube then go stick it in a snow drift for a day or 2 & see what happens. __________________

Mar 4, 2009, 06:59 PM	#545
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,489 Rep Power: 74 System Specs	Re: Attn OCZ Customers - Need Help? Post Here the thing is judas as far the site goes & ryder from ocz ( i think they would have heard of this problem if other peeps were having same problem) u r the only one with the issue. not saying it didnt happen, its jus that when u r the only known person reporting the problem 99.9% isnt unreaonable. judas, until someone else, even just one person, reports the same problem, i think its dead issue. i think it was a good thing to bring it to their(ocz) attention but until another person can replicate your particular problem id let it go. ryder gave u a really nice option, id take him up on it & perform one of your mad hatter experiments. or just order something else. anyway im outa here. __________________

Jun 24, 2009, 07:14 AM	#547
~~RE III - Frankie~~ BANNED Join Date: Jan 2009 Location: Castle Mansion Paradise 113 Posts: 1,200 Rep Power: 0	Re: Attn OCZ Customers - Need Help? Post Here Hello. I was just wondering if my OCZ 750W Silencer is compatible with my Sapphire ATI Radeon HD4850X2 1GB GPU? The box on the PSU says SLI Ready, but doesn't state CrossFireX support. Does it matter? Or do I need a new PSU?

Jun 24, 2009, 10:41 PM	#550
CDsDontBurn 127.0.0.1 Join Date: May 2003 Location: Southern California Posts: 21,849 Rep Power: 133 System Specs	Re: Attn OCZ Customers - Need Help? Post Here another thing to take a note of is if your PSU has a 6+2 pin PCI-E connector or not for SLI/x-fire capabilities as many of the newer higher end video cards do require these kinds of connections on top of the single (and original) 6pin PCI-E connector. if it does, then make sure your cards are properly connected with the appropriate 6pin and/or 8pin power lines. __________________ CD's Corner // Her first day // A year later // RX-8 Club 3Dmark06 - 4176 // 3Dmark05 - 7459 // 3Dmark03 - 14289 // PCmark05 - 4453 // PCmark04 - 6297

Jun 25, 2009, 07:04 AM	#551
~~RE III - Frankie~~ BANNED Join Date: Jan 2009 Location: Castle Mansion Paradise 113 Posts: 1,200 Rep Power: 0	Re: Attn OCZ Customers - Need Help? Post Here Yes. It has 2 6 pin and 2 6+2 pin connectors.