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A Peek Inside Google’s Gmail Usability Lab

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Old Jun 23, 2008, 01:09 AM   #1
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A Peek Inside Google’s Gmail Usability Lab
Nika Smith wrote a post on the Google blog today showing the evolution of Google chat before it launched in early 2006. Google does extensive testing of new products using employees as guinea pigs (see our post on the pre-launch evolution of Gmail) as well as outsiders brought in to test software and interfaces in their usability lab.
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