Microsoft Beefs Up Vista Support

Vikingod · Dec 8, 2006, 09:44 AM

Source: ENT
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As businesses start to kick the tires on Windows Vista, Office 2007 and Exchange 2007, and consumers get ready to gear up for Vista in particular, Microsoft understandably is preparing for the inevitable onslaught of support calls.

The company recently provided a summary of what it has been doing to prepare for that mayhem. Over the past year, Microsoft’s Customer Service and Support organization has revamped its infrastructure and processes, tailored support information to better meet customers’ needs, improved its online support options and expanded its global availability, according to statements posted online.

Dec 8, 2006, 09:44 AM	#1
Vikingod Int'l Fish Liaison Join Date: Jul 2004 Location: By the light of lamp I sit and type... Posts: 16,149 Rep Power: 85 System Specs	Microsoft Beefs Up Vista Support Source: ENT __________ As businesses start to kick the tires on Windows Vista, Office 2007 and Exchange 2007, and consumers get ready to gear up for Vista in particular, Microsoft understandably is preparing for the inevitable onslaught of support calls. The company recently provided a summary of what it has been doing to prepare for that mayhem. Over the past year, Microsoft’s Customer Service and Support organization has revamped its infrastructure and processes, tailored support information to better meet customers’ needs, improved its online support options and expanded its global availability, according to statements posted online. __________________ *How You Can Help DriverHeaven By Using Digg*