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Keeper of Obscure Knowledge
Join Date: May 2002
Location: Palo Alto, CA
Posts: 91
Rep Power: 0
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Tales from Travel Agents...
A friend just sent this one to me- more proof that the stupid can usually be counted on to be amusing...
Actual comments from US travel agents............
(1) I had someone ask for an aisle seat so that her hair
wouldn't get messed up by being near the window.
(2) A client called in inquiring about a package to Hawaii.
After going over all the costs, she asked, "Would it
be cheaper to fly to California and then take the
train to Hawaii?"
(3) I got a call from a woman who wanted to go to Cape
town. I started to explain the length of the flight
and the passport information when she interrupted me
with: "I'm not trying to make you look stupid, but Cape
town is in Massachusetts." Without trying to make her
look like the stupid one, I calmly explained, "Cape
Cod is in Massachusetts, Cape town is in Africa."
Her response ... click (hung up).
(4) A man called, furious about a Florida package we did.
I asked what was wrong with the vacation in Orlando.
He said he was expecting an ocean view room. I tried
to explain that is not possible, since Orlando is in
the middle of the state. He replied, "Don't lie to me,
I looked on the map and Florida is a very thin state."
(5) I got a call from a man who asked, "Is it possible
to see England from Canada? I said, "No". He said, "But
they look so close on the map."
(6) Another man called and asked if he could rent a car in
Dallas. When I pulled up the reservation, I noticed he
had only a one-hour lay-over in Dallas. When I asked
him why he wanted to rent a car, he said:" I heard
Dallas is a big airport, and I need a car to drive
between the gates to save time."
(7) A nice lady just called. She needed to know how it was
possible that her flight from Detroit left at 8:20 am
and got into Chicago at 8.33 am. I tried to explain
that Michigan was an hour ahead of Illinois, but she
could not understand the concept of time zones. Finally,
I told her the plane went very fast, and she bought that.
(8) A woman called and asked "Do airlines put your physical
description on your bag so they know who's luggage belongs
to who?" I said, "No, why do you ask?" She replied, "Well,
when I checked in with the airline, they put a tag on my
luggage that said FAT, and I'm overweight. Is there any
connection?" After putting her on hold for a minute while I
looked into it, I came back and explained that the city code
for Fresno is FAT, and that the airline was just putting a
destination tag on her luggage.
(9) I just got off the phone with a man who asked, "How do I
know which plane to get on?" I asked him what exactly he
meant, which he replied, "I was told my flight number is
823, but none of these darn planes have numbers on them."
(10) A woman called and said, "I need to fly to Pepsi-cola
on one of those computer planes." I asked if she meant
to fly to Pensacola on a commuter plane. She said, "Yeah,
whatever."
(11) A business man called and had a question about the
documents he needed in order to fly to China. After a
lengthy discussion about passports, I reminded him that
he needed a visa. "Oh no I don't, I've been to China
many times and never had to have one of those." I
double-checked and sure enough, his stay required a
visa. When I told him this, he said: "Look, I've been
to China four times, and every time they have accepted
my American Express."
(12) A woman called to make reservations, "I want to go from
Chicago to Hippopotamus, New York." The agent was at a
loss for words. Finally, the agent said: "Are you sure
that's the name of the town ?" "Yes, what flights do
you have?" replied the customer. After some searching,
the agent came back with, "I'm sorry, ma'am, I've looked
up every airport code in the country and can't find a
Hippopotamus anywhere." The customer retorted, "Oh don't
be silly. Everyone knows where it is. Check your map!"
The agent scoured a map of the state of New York and
finally offered, "You don't mean Buffalo, do you?"
"That's it, I knew it was a big animal."
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