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Old May 10, 2006, 08:12 PM   #1
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Pepsi vs. Coca Cola

No, I'm not wanting to know your preferences.

What I'm writing about is to express my disgust with the insistence that employees of establishments that handle Pepsi products INSIST that customers ask for a cola by identifying the BRAND name.

I had a brief and unpleasant encounter with such an employee this evening.

After asking, along with my meal, for a 'diet coke' he INSISTED that I ask for DIET PEPSI by name or he would not provide me a beverage!

I told him that was being ridiculous and was about to walk out the door.

Since I've gone to this place to eat for more than a dozen years, I was thankful that the nice lady who has worked there for a long time stepped in and took over. She handled my order without further problems...EXCEPT that this shift manager was wanting to refuse to let me order!

I think it's going overboard to insist that brand names be spoken when everyone KNOWS what is meant.

Has this happened to anyone else?

If so, what was your reaction?
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Old May 10, 2006, 08:46 PM   #2
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what a fool, too much of a perfectionist. they could of easily said, sorry we dont have diet coke only diet pepsi. did you want that?

what a fucking loser to be honest
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Old May 10, 2006, 08:48 PM   #3
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Never gotten that....often they ask "Is Pepsi OK?"...never had them make me say it tho
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Old May 10, 2006, 09:00 PM   #4
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same here. i would have raised a stink then left. f... 'em.
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Old May 10, 2006, 09:47 PM   #5
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I hate it that all the movie theatres stock pepsi products only. I want a fucking root beer not a watered down pepsi.
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Old May 10, 2006, 09:53 PM   #6
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what ever happened to the days of "the customer is always right"
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Old May 10, 2006, 09:54 PM   #7
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Quote:
Originally Posted by pr0digal jenius
Never gotten that....often they ask "Is Pepsi OK?"...never had them make me say it tho
same here.
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Old May 10, 2006, 09:58 PM   #8
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Quote:
Originally Posted by OmegaRED
I hate it that all the movie theatres stock pepsi products only. I want a fucking root beer not a watered down pepsi.
because pepsi whores themselves with movie stars, therefore movie theatres find it more profitable to stock pepsi. do what we used to do, bring in a can or two of coke and buy popcorn. they dont destroy at the concession stands with a tall watered down pepsi.
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Old May 11, 2006, 03:46 AM   #9
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i'da bitch slapped him and marched the hell outa there

that's fucking ridiculous, even more so that you're a long time customer

like a couple others mentioned, we sometimes get a murmured "pepsi ok?", but thankfully never experienced anything as crass as that. yet.
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Old May 11, 2006, 06:45 AM   #10
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Quote:
Originally Posted by niceguyrichy
i'da bitch slapped him and marched the hell outa there

that's fucking ridiculous, even more so that you're a long time customer

like a couple others mentioned, we sometimes get a murmured "pepsi ok?", but thankfully never experienced anything as crass as that. yet.

Well, this manager is fairly new. I plainly told him that I'd been eating there for many years and would be eating there LONG AFTER he was gone.

I also sent a complaint to the company WEB site feedback. It'll be interesting to see if I get a response.
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Old May 11, 2006, 06:57 AM   #11
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Quote:
Originally Posted by Razgriz
what ever happened to the days of "the customer is always right"
Turned into: 'customer must always be politically right/correct'?
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Old May 11, 2006, 09:36 AM   #12
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yeah i never buy cocacola or pepsi when i go to the village cinema`s becuse they charge a bomb and its all watered down to hell and back, they allso fill your cup with that much ice that the ice alone takes up half your cup so watered down + more ice = water. lol its like your drinking 85% of water instead of pure cocacola hehe

thats why i always take 2 small bottles with me in my backpack
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Old May 11, 2006, 11:45 AM   #13
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The both suck because they are darker than me.

: )
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Old May 11, 2006, 11:57 PM   #14
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Quote:
Originally Posted by Razgriz
what ever happened to the days of "the customer is always right"
Anyone who says that has never worked with customers. Have a look at http://www.customerssuck.com/
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Old May 12, 2006, 05:28 AM   #15
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I think that there are a few establishments out there (Taco Bell comes to mind) that are partially or wholly owned by Pepsico. Probably got some gung-ho company man that took the management training he was given a tad too seriously.

I thought everything in Georgia was a "coke" though. Go to a bar and order a coke and they bring you Budweiser.
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Old May 12, 2006, 05:42 AM   #16
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wow, I've never heard anything like that before. Hopefully they do contact you and do something about that guy.
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Old May 12, 2006, 06:23 AM   #17
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never touch the stuff. coke, pepsi - it's all the same crap. don't eat at fast-food joints either
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Old May 12, 2006, 05:45 PM   #18
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I drink mostly pepsi one hehe
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Old May 14, 2006, 10:13 AM   #19
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coke
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Old May 14, 2006, 10:18 AM   #20
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Pepsi sucks.

As for the employee who wanted to refuse your order, that's ridiculous. Good job somebody sensible was on-hand to sort things out.
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