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what version of windows are you using? if you're using winXP, that is the problem right there. quad-SLI only works with Vista.
If you have vista already, then, does your motherboard have what's known as a "ghost chip?" It looks like a notebook memory stick placed in between your PCI-E slots of your motherboard to have SLI enabled or disabled as needed. but seeing you had SLI going already, if your board does have one of these, then i'm sure you would have already put it to the enabled mode...
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