Iria

Circuit City Stores Inc. on Monday started offering tech support through PlumChoice's remote computer services for the home office and small businesses.

The Richmond, Va., consumer electronics retailer is offering PlumChoice Online PC Services through its Web site and in select stores. PlumChoice, based in Bedford, Mass., offers remote computer support through secure desktop-sharing technology.

Certified technicians access a customer's computer over a high-speed Internet connection to view, configure, demonstrate and repair computers and some software products.

"The addition of PlumChoice to Circuit City's current PC Services offering allows us to offer consumers a complete service package - from in-store to in-home support," Marc Sieger, senior vice president and general merchandise manager for Circuit City, said in a statement.
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Read More / Source: Internet Week