This was the response I bothered to post to the guy's blog (don't know if it will see the light of day and so I'll post it here, in the rare event that anyone might wish to read it...
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I've read some stupid blogs over the years, but this has got to be one of the dumbest yet. I have no sympathy and zero tolerance for people who pay for computers but have no desire to learn how they operate or to learn how to use the software they purchase.
This kind of complaint strikes me as the most ludicrous imaginable--it's like someone buying a Toyota and then raging about Toyota because he ran out of gas on the freeway because he didn't know how to read the gas gauge--he "thought" that "E" stood for "Enlightened"!...
IMO, that's what he gets for "thinking" instead of reading the manual.
Proposed Corporate Crime: An individual sets up his email reader to dump commercial emails into his junk folder and doesn't understand that AT&T is one of the companies he deals with who might, just might, want to send him an email from time to time.
Wow, like that's really AT&T's fault. How can people even use computers for email if they don't know that it is *impossible* for a company to send you an email that goes into to your junk box instead of your in box. All emails, without exception, go into your in box when received.
Your email reader *never* routes email from your in box to your junk box *unless* you have put *rules* into your own individual email client that *instruct* your email reader to dump certain emails into the junk folder. It's that simple. Repeat after me: emails stay in your in box *unless* you instruct your email client to dump some of them into your junk box before they are read.
Gee--I haven't set any filters up on my email reader and I get all of the emails I expect to get from the companies I do business with. They aren't "spam"--they're emails from the companies I do business with that sometimes if not always have something to tell me that is of some redeeming import.
What is spam? Spam is unsolicited email you may get from companies you have never heard of who are trying to sell you something. The email mentioned here was not spam.
"On a whim" this person decided to check his junk filter? I doubt it--my guess is this person routinely checks his junk folder to see if emails he needs to see are present--because he's had other emails routed to his junk box before, because of the rules he's set up in his email client. I never check my junk folder because I don't have to because all of the emails I expect to see stay in my in box.
What this entire blog seems to amount to is an irrational tirade against AT&T which uses this very flimsy, ludicrous complaint as an excuse to rage moronically against the company.
I feel sorry sometimes for what these companies have to deal with in terms of having to handhold their computer customers to lead them into a greater understanding of the products and services they buy and use. Is there some reason why people who are unhappy with one company can't simply go to another?
That's what I did. I dumped AT&T years ago and have been with Comcast & Vonage ever since--and I am much happier as a result. Bitching incessantly about the companies you do business with isn't likely to solve your problems. Selecting a competing good or service is much more likely to provide relief. Bitching and moaning is a worthless endeavor, it seems to me. If you are unhappy then *do* something about it other than bitch, moan, and whine. Good advice.
