Source: BBC News
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Players are being left frustrated and angry by ongoing problems with online game World of Warcraft.
Some are suffering long delays to get into the game, others report countless small hold-ups during play and the disappearance of the interactive parts of the Warcraft world.
Intermittent server crashes have thrown players out of the game at key moments.
To answer criticisms, Warcraft maker Blizzard has posted a long explanation of how it is tackling the glitches.
