[nheimler]

ok...here is the story. i bought a psu from a local computer store which i have probably been their number one customer this year buy mainly cases from them, but other parts as well. the problem was that the psu was faulty and it damaged my abit bd7ii mb. did something to the bios which i posted a while back, but it didn't like udma drives anymore. anyways...the store manager was really nice and wanted to help. i even offered to bring my machine in to show them what their psu did. apparently i wasn't the only person to have the problem i did. first time in the years i've built computers i've seen this wierd problem. toshiro suggested that the psu was supplying too little voltage to cause my problem wit the mb which made sense. my boss thought that the company should have been nice about this and maybe replaced my mb and right it off as insurance or something. my fiancee thinks i should go to the better business bureau because of their lack of even getting back to me and because they have had this problem before and haven't looked into it further. i contacted the vp of the company and left a message. never even heard back from him. to me that sounds like a good business man. ignoring customers... i never ignore our customers for the company i work at and i work a tech help line and i always go the extra mile for them. i was at the least willing to bring in my machine to work with them on the issue. i was really nice about this whole thing. i mean i could probably have been an ass about this, but just not my style. working on a help line for as long as i have. i have learned that screaming at the person gets you no where. at least with me cause i bite back if they really push my buttons. but obviously i'm wondering if i should have tried that in this case. hahaha...so...i wanted to get some opinions from the great people here at DH on what i should have done or could possilby still do.