[andy6590]

I recently re-installed XP and I have lost all sound. Everest says that my on board sound is

Realtek ALC655 @ ATI SB450 - AC'97 Audio Controller PCI

I cannot find the driver to work with this. Can anyone help?

[Tipstaff]

What you are looking for is the Realtek AC'97 drivers (an older chip). You can the latest drivers off of their website HERE. (Edit: sorry about the link. Realtek protects them, so it wasn't coming up properly. I've edited the link to a page before the download. Just select "software", and a couple steps later you'll get to the driver).

If that doesn't work for you be sure to post back, but make note that it would be helpful if you could list what laptop you have (if it's an HP make sure to list the model number on the underside of the laptop as the one on the top signifies the series, not the exact model). That will help narrowing down your specs, and what drivers to point you to.

[andy6590]

I'm using a desktop from currys called e-system its a 3.2ghz 1gb ram

[cozumel]

There are many different e-system models. You need to be more precise.

[andy6590]

Field Value
Computer
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME-DESKTOP
User Name Admin
Logon Domain HOME-DESKTOP
Date / Time 2009-06-27 / 22:03

Motherboard
CPU Type Intel Pentium 4 640, 3200 MHz (16 x 200)
Motherboard Name Foxconn RC4107MA Series (2 PCI, 1 PCI-E x1, 1 PCI-E x16, 2 DDR2 DIMM, Audio, Video, LAN)
Motherboard Chipset ATI Radeon Xpress 200
System Memory 960 MB (DDR2-533 DDR2 SDRAM)
DIMM1: 512 MB DDR2-533 DDR2 SDRAM (5-4-4-12 @ 266 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM2: 512 MB DDR2-533 DDR2 SDRAM (5-4-4-12 @ 266 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Award (09/05/06)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter ATI RADEON XPRESS 200 Series (64 MB)
Video Adapter ATI RADEON XPRESS 200 Series (64 MB)
3D Accelerator ATI Radeon Xpress 200/1100 (RC410/RC415)
Monitor Dixon 1704B [17" LCD] (012395)

Multimedia
Audio Adapter Realtek ALC655 @ ATI SB450 - AC'97 Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive Apple iPod USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive Generic USB SD Reader USB Device (111 GB, USB)
Disk Drive Generic USB SM Reader USB Device
Disk Drive WDC WD800BB-00JHC0 (74 GB, IDE)
Optical Drive IDE-DVD DVDRW8801
SMART Hard Disks Status OK

Partitions
C: (NTFS) 76308 MB (70691 MB free)
Total Size 74.5 GB (69.0 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network
Primary IP Address 92.234.204.59
Primary MAC Address 00-15-58-62-E2-54
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (92.234.204.59)

Peripherals
USB1 Controller ATI SB450 - USB Controller
USB1 Controller ATI SB450 - USB Controller
USB2 Controller ATI SB450 - USB 2.0 Controller
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device

DMI
DMI BIOS Vendor Phoenix Technologies, LTD
DMI BIOS Version 6.00 PG
DMI System Manufacturer DIXONSXP
DMI System Product Ei 314
DMI System Version
DMI System Serial Number 910300800600N364627641
DMI System UUID 00155862-E2542006-11171301-20000000
DMI Motherboard Manufacturer DIXONSXP
DMI Motherboard Product RC4107MA-RS2H
DMI Motherboard Version
DMI Motherboard Serial Number UYCF64507517
DMI Chassis Manufacturer
DMI Chassis Version
DMI Chassis Serial Number
DMI Chassis Asset Tag
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 2

[cozumel]

Okay you have EI Systems 814 with a Foxconn RC4107MA motherboard. EI systems only sell their products through Dixons, Comet and Currys in the UK. They do not provide any support, downloads, drivers or manuals.

This, I believe, is the download page for your motherboard. Near the bottom of the page are the drivers for onboard AC97 audio (version R3.96 033/29/2006). Make sure you properly uninstall any drivers you have already tried to install before commencing installation.

Click here to visit the Foxconn download page for what I believe your motherboard

Good luck!

[andy6590]

How do you uninstall drivers?

[cozumel]

Start > Control Panel > Add or Remove Programs
Then uninstall Realtex AC97 audio driver (if listed)

If it is not listed there then
Start > Control Panel > Performance & Maintenance > System
Then on the Hardware tab click on Device Manager
Locate audio driver and uninstall

1. Download the new driver first and unzip it onto your desktop so it is ready.
2. Uninstall existing audio driver
3. Reboot when you have uninstalled. Make sure you are not connected to the internet to stop an automatic download. Cancel automated installation if XP gives a located new hardware dialog
4. Install new driver
5. Reboot
6. Hopefully it works
7. Dont forget to set your properties and ensure sound is enabled via the control panel sound options.

Edit: Just so you know, I edited post #6 at the same time as you were replying, so make sure you read it fully again.