9700 fixed resolution issue/hoping for sol.

Jason07 · Aug 2, 2005, 09:35 PM

Hello,
I am using an Acer Ferrari 3200 stock (ATI Rad. 9700 128). I was recently looking to upgrade my driver's and have checked out both the Omega 5.7's and the ATI official w/modder. I can install them without any further issues however regardless of which driver I've installed, my screen resolution seems to be stuck at 1400x1050 16bit. If modified, I get the "black screen of death" and must continue with a hard reboot. As well the system seems to lag quite a bit. ie whereas initiating a program in the past was almost instantaneous, it now can take 10-20 seconds. Before installing either one I made sure to properly uninstall the former driver and I ran drivercleaner to be on the safe side. If anyone has any ideas about how i might fix this, it would be greatly appreciated. I have a bad feeling Im going to have to re-install windows to correct this

Thanks in advance,
Jason

Jason07 · Aug 3, 2005, 07:46 AM

just as an update, after numerous uninstalls, reinstalls etc i seem to have it kind of working. Using the 5.6 drivers i've gotten rid of the lag however I am still having some issues with the resolution. If I select a different resolution, any resolution, the screen goes black and I have to turn the computer off and on again before it will take affect. Im not sure if its clear in my previous post but the res would not change after a hard reboot before. While i can live with this for now, I'd love to know why this is happening. Any ideas would be very welcome =)
Thanks,
Jason

thegave · Aug 3, 2005, 10:32 AM

have you tried using the official ATI mobility drivers? they now support older 9xxx mobility radeon cards, regardless of what it says on the website.
i can't think of a cause or a solution off the top of my head, but perhaps it has something to do with the catalyst control center... then again, i think the omega's come with the control panel.
hmm. try the dhzp5.6 drivers. they're hosted on the driverheavendownloads site.
welcome to driverheaven, and good luck with your problem

tri$tess · Aug 12, 2005, 07:32 AM

hi,

i've got a ferrari 3200 too and i've have the same problem with this resolution...

I've tried all drivers (omega, modded ati, ngo...) with both win32 and win64 and with cp and ccc so don't reinstall windows

the only solution, i've found is to use a desktop resolution of 1280x1024 and forget about 1400x1050 in 3d apps... I don't have this bug anymore but my desktop is a little blur

...

I don't have tried ATI official mobility drivers, as say thegave, but I'll do

Ps: this problem is only since Cat 5.4 and you can reinstall 5.2 or 5.3 if you're too annoyed by th problem

Sorry, for not having found a interesting solution

tri$tess · Aug 17, 2005, 06:00 AM

Quote:

Originally Posted by thegave

have you tried using the official ATI mobility drivers? they now support older 9xxx mobility radeon cards, regardless of what it says on the website.
i can't think of a cause or a solution off the top of my head, but perhaps it has something to do with the catalyst control center... then again, i think the omega's come with the control panel.
hmm. try the dhzp5.6 drivers. they're hosted on the driverheavendownloads site.
welcome to driverheaven, and good luck with your problem

Official drivers only works with 9XXX on win32, not for win64

Maybe Cat 5.8 can solve the problem

Ps: DH and ATI rock

norxh · Aug 17, 2005, 11:15 AM

Quote:

Originally Posted by thegave

have you tried using the official ATI mobility drivers? they now support older 9xxx mobility radeon cards, regardless of what it says on the website.
i can't think of a cause or a solution off the top of my head, but perhaps it has something to do with the catalyst control center... then again, i think the omega's come with the control panel.
hmm. try the dhzp5.6 drivers. they're hosted on the driverheavendownloads site.
welcome to driverheaven, and good luck with your problem

where can you get the ati mobility drivers if you dont have x700/800? all they have on the site is a utility that checks your card then downloads them.

thegave · Aug 27, 2005, 09:51 AM

That should be fixed now, hopefully? The inf of the mobility catalysts since 5.6 have all shown support for MR9xxx and others.
Uh. If not, go for one of the modded sets. You're really much better off with them unless a newer driver incorporates a patch or fix that you need to play a game

perepug · Oct 6, 2005, 01:29 PM

Has anyone found a fix for this issue? It seems that with any driver newer than 5.2 the screen goes blank after a resolution change. It does not happen every time the resolution changes, only sometimes. And not just in games - if I try to run a Winamp visualisation fullscreen same thing happens - black screen. I have tried Omega's drivers, official Catalysts, and the new Mobility drivers. All have the same problem. I'm going to try zer0point drivers too, but I think I'll run into the same problem.

I want to use the new Catalysts since they give me a huge boost in fps (when the screen does not go blank

)

zeroomega · Oct 12, 2005, 02:53 PM

I have stumbled upon the direct cause of the black screen, it has to do with SCREEN SCALING. when enabled i also have gotten teh black screen on any other driver besides teh one that came with my laptop. if i disable screen scaling (yuk) the system works fine. Is there any way to remedy this? it only seems to effect windows and Direct Draw, openGL apps work fine

scar45 · Oct 22, 2005, 12:46 PM

Hey guys,

First off let me tell you my setup:

Acer Ferrari 3200
ATi Mobility Radeon 9700
Windows XP Pro 32-bit

Has there been any kind of concrete resolution to this issue? I recently have been experiencing the same issues wherein I load a 3D game (only really happens with OpenGL games such as Quake II/Quake 4, because the ATI Dogs or ATI Caves demos work fine) but the problem appears to be that when the display changes resolutions, it somehow gets 'stuck' on the black screen, and I can still hear the games' sounds behind it. I cannot do anything when this happens but do a hard reset or power down because the display does not respond at all. I have tried the last FIVE versions of the Omega Drivers (they used to work well for me, then I updated something that wasn't broken...way to go me) and I also used the Modded stock 5.10 Catalysts, but the issue is still there. I am about to try these DHZerop0int drivers now, and hopefully they work...I have also been using DriverCleaner to make sure that after I uninstall the drivers, they are completely gone for safetys sake.

This is a horribly annoying problem as I want the performance increases with the new Catalysts, but I also want to actually SEE and PLAY the damn games!

I hope someone has found a solution to the problem (I will also try the 'screen scaling' toggle to see if that helps) because I really want to get this p1mp Ferrari back on the track! I'm losing toooo much time in the pits!!

Thanks in advance for all your help guys,

-scar

scar45 · Oct 22, 2005, 10:34 PM

Hey guys,

OK I went back to try out more things, and after uninstalling/drivercleaning/reinstalling about 10x, I have ended up back at the Omega Catalyst 5.2s (v2.6.12) and the resolution issue has cleared itself. I am now back at lower CATs so i dont think my performance is going to be as good, however as long as my stuff is stable and I can play Quake 4, I am a happy man. I also found entrys in the CCC (right click on systray icon --> Event Viewer) relating to CLI.EXE (CCC app) causing errors with stuff like "LCDStretchDisplay...." etc. so I do believe that this problem was from something in the Catalyst Control Center causing errors. Anyways, really puzzled as to why this is happening, but until people confirm otherwise, I'm going to stick with what's working for me, the CAT 5.2's.

Hopefully someone can still narrow down on a conclusion however! ATI I hope you're reading this too!!

-scar

pfavaro · Oct 24, 2005, 10:38 AM

First sorry for my english
I've the same problem, Ferrari 3200 installed Omega driver and screen BLACK on changing resolution (in games too).
did you find the solution?
Thanks

q20 · Oct 24, 2005, 04:25 PM

exactly the same problems here... have an acer ferrari 3400. a few months ago, after updating the radeon drivers the issues started. i only noticed a while later, as i had an external CRT plugged in.

anyhoo, thought it may have been an issue with either the omega drivers or ati tray tools. was in contact with the authors of both softwares, but neither of them were able to help.

we were able to establish that att is definitely not the problem. it's a driver issue. ended up having to revert to the stock acer drivers. old, old, old.

now i'm running xp64 with the latest cats. same problem. have a sort-of solution to share:

install att. setup a hotkey combination for "Turn Monitor Off". when starting up a game or after any resolution change (whereupon yourscreen goes blank), hit your key combo and you'll see, after a few seconds, your screen so properly off. at this point hit any key, or move your mouse, and you'll be fine. you'll see your screen will display everything as normal.

though, what is normal? certainly not this... i can't think of any reason why this is happening in the first place. using att, i've compared the advanced display settings between the stock drivers and any other recent version, but no amount of fiddling helps.

thinking back now, i noticed that when i installed the latest cats and rebooted, everything worked perfectly. seriously. but after the next reboot, it all went awry.

so, can't offer a solution, unfortunately. am dying to find one myself. i've spent ages searching on google, emailing ati, acer, ray adams et al, to no avail.

anyhoo, i'll be watching this thread closely, hoping that someone stumbles upon a fix. i'll be around to try things out. i'll help in any way i can.

pfavaro · Oct 25, 2005, 01:33 AM

ok, all the same problem, the same.
Anybody can help us??

I try to install different version of drivers but the problem is still the same, on resolution changing (also by the settings on the desktop, not only in games) the monitor go BLACK and no more things to do.
What driver do you install in your pc? the original cat or the omega?
I try different version but no solution....
Did you're able to install the original drivers?? I try but the pack is corrupted (i think) probably missing file in the .inf driver file...
Hoping for solution...
Thanks

zeroomega · Oct 25, 2005, 09:52 AM

as an addition to my first post, I also have teh Ferarri 3400 with the 9700, still no fix but its def a screen stretching LCD issue and it needs to be solved, im considering emailing OMEGA or DNA to see if they can have the fix in their driver sets, and BTW kudos to q20 its not a full fix but it does get rid of the black screen for the rest of teh time you are in windows (current boot) I have found a newer driver than what is offered on teh Acer website for a lil bit newer driver. ill provide a direct link. It is from acer but only on their eurpoean FTP. you have to install these manually I.E. thru device manager, the installer does not pick up the card right. aftwards i reccomend getting ATI Tray tools so you can configure the card.

ftp://ftp.support.acer-euro.com/note...driver/vga.zip

this driver fixes my Doom 3 issue with the stock drivers and seems to be fine. I have encountered a few weird glitches tho. It doesnt like standby alot and i had to reinstall once after a hard crash of windows due to my own error. fiddle around with them

q20 · Oct 25, 2005, 10:16 AM

Quote:

Originally Posted by zeroomega

as an addition to my first post, I also have teh Ferarri 3400 with the 9700, still no fix but its def a screen stretching LCD issue and it needs to be solved, im considering emailing OMEGA or DNA to see if they can have the fix in their driver sets, and BTW kudos to q20 its not a full fix but it does get rid of the black screen for the rest of teh time you are in windows (current boot) I have found a newer driver than what is offered on teh Acer website for a lil bit newer driver. ill provide a direct link. It is from acer but only on their eurpoean FTP. you have to install these manually I.E. thru device manager, the installer does not pick up the card right. aftwards i reccomend getting ATI Tray tools so you can configure the card.

ftp://ftp.support.acer-euro.com/notebook/ferrari_3400/driver/vga.zip

this driver fixes my Doom 3 issue with the stock drivers and seems to be fine. I have encountered a few weird glitches tho. It doesnt like standby alot and i had to reinstall once after a hard crash of windows due to my own error. fiddle around with them

well, with the issues you appear to be having now, my friend, i feel i'd rather go with the att hotkey fix for now.

fyi, i've been in contact with mr omega and he's clueless as to what's going on. this is what he had to say:

"Well, now u see 1 of my grieves of making drivers

Is hard to make something work when u don't have somewhere to test it, all I have is my PC and I try my best to make them compatible with everything, but is a blind shot since I don't have a laptop of any kind.
I would love to help you guys, but I can't do much this way. :_(
I'll see if I can find a sponsor that can supply me a laptop for testing."

hardly a solution. i really applaude this chap for all he does, but it doesn't look as though he's going to help find a fix.

i also emailed acer a while back: not even a reply. i'm a huge acer fan and have been responsible for nearly 20 laptop purchases from them over the last couple of years, but their support is shocking. i'm considering never buying another again. which would be a pity, as their products are seriously awesome...

ati at least responded to my request for aid, but this is all they had to say:

"The laptop manufacturer and ATI have to agree on what drivers are supported and who will support them. Currently for your chipset it is the laptop manufacturer."

well thanks a bunch. i responded with:

" i understand that drivers will be customised on a per notebook basis. heaven knows why, but i understand the concept. how is it then that ATI is able to offer generic driver updates for its PCI express line of mobility products?

surely it must be possible to create generic drivers for all mobility products? i can not see why not. graphic card talks to LCD. simple. why are notebook manufacturers even encouraged/allowed to customise your drivers? "opengl deccelerated" i imagine would be very hard to find on the box of any notebook which has had opengl turned off. yet, as you state, with some manufacturers this is the case. why? to what end? would it not be in everyones' best interest to have generic drivers that simply work on all manner of desktop and notebook computers? this would allow any ATI user run the most current catalyst drivers which, in turn, should lead to a drop in the number of support calls/emails for ATI and the desktop/notebook manufacturer. but instead, i have to wait for acer to take a random driver version (never current), stick their logo in and fiddle with a few settings before i can update my now nigh on year-old drivers.

maybe ATI should, if it's just so technically infeasible to create generic drivers for notebooks, put pressure on the manufacturers themselves. they surely have a duty and responsibility to ATI to represent you in the best light possible, with all notebooks sporting the latest drivers. highest performance, most current state of bugfixedness and so on.

so please, i implore you lot... can we simply have generic drivers for out horrifically exotic hardware. hell, if windows can somehow cobble together any manner of hardware in a (somewhat) stable software environment, i'm sure you guys can sort out a graphic card connected to an LCD."

anyhoo, needless to say that fell on deaf ears... maybe if all of us here contact ati and point them to this thread we'll have more luck... i don't know. i'm all out of options, unfortunately.

well, i have one more, in fact: anyone here have hydravision installed? i'm just wondering if that helps at all. can't think why, but this scaling problem is just as nebulas, so it's worth a shot. i don't hink it's available for xp64, so i can't try it myself. would someone here please try it?

thanks a bunch

zeroomega · Oct 25, 2005, 01:45 PM

Quote:

Originally Posted by q20

well, with the issues you appear to be having now, my friend, i feel i'd rather go with the att hotkey fix for now.

fyi, i've been in contact with mr omega and he's clueless as to what's going on. this is what he had to say:

"Well, now u see 1 of my grieves of making drivers

Is hard to make something work when u don't have somewhere to test it, all I have is my PC and I try my best to make them compatible with everything, but is a blind shot since I don't have a laptop of any kind.
I would love to help you guys, but I can't do much this way. :_(
I'll see if I can find a sponsor that can supply me a laptop for testing."

hardly a solution. i really applaude this chap for all he does, but it doesn't look as though he's going to help find a fix.

i also emailed acer a while back: not even a reply. i'm a huge acer fan and have been responsible for nearly 20 laptop purchases from them over the last couple of years, but their support is shocking. i'm considering never buying another again. which would be a pity, as their products are seriously awesome...

ati at least responded to my request for aid, but this is all they had to say:

"The laptop manufacturer and ATI have to agree on what drivers are supported and who will support them. Currently for your chipset it is the laptop manufacturer."

well thanks a bunch. i responded with:

" i understand that drivers will be customised on a per notebook basis. heaven knows why, but i understand the concept. how is it then that ATI is able to offer generic driver updates for its PCI express line of mobility products?

surely it must be possible to create generic drivers for all mobility products? i can not see why not. graphic card talks to LCD. simple. why are notebook manufacturers even encouraged/allowed to customise your drivers? "opengl deccelerated" i imagine would be very hard to find on the box of any notebook which has had opengl turned off. yet, as you state, with some manufacturers this is the case. why? to what end? would it not be in everyones' best interest to have generic drivers that simply work on all manner of desktop and notebook computers? this would allow any ATI user run the most current catalyst drivers which, in turn, should lead to a drop in the number of support calls/emails for ATI and the desktop/notebook manufacturer. but instead, i have to wait for acer to take a random driver version (never current), stick their logo in and fiddle with a few settings before i can update my now nigh on year-old drivers.

maybe ATI should, if it's just so technically infeasible to create generic drivers for notebooks, put pressure on the manufacturers themselves. they surely have a duty and responsibility to ATI to represent you in the best light possible, with all notebooks sporting the latest drivers. highest performance, most current state of bugfixedness and so on.

so please, i implore you lot... can we simply have generic drivers for out horrifically exotic hardware. hell, if windows can somehow cobble together any manner of hardware in a (somewhat) stable software environment, i'm sure you guys can sort out a graphic card connected to an LCD."

anyhoo, needless to say that fell on deaf ears... maybe if all of us here contact ati and point them to this thread we'll have more luck... i don't know. i'm all out of options, unfortunately.

well, i have one more, in fact: anyone here have hydravision installed? i'm just wondering if that helps at all. can't think why, but this scaling problem is just as nebulas, so it's worth a shot. i don't hink it's available for xp64, so i can't try it myself. would someone here please try it?

thanks a bunch

Yeah im going to have to go with the Hotkey Screen off hotfix and the new catalyst, much better FPS in doom 3 and Quake 4, and its not really a hassle to do my hotkey. I just wish ATI will take notice of this, maybe we should email them the link to this topic heh. you would think they would want ot fix it instead of giving their mobile chips a bad rap.. and i agree they should make all the laptop chips compatible with the cross platform driver or else it doesnt make sense to have sense to have a non working cross platform driver

dwlads · Nov 30, 2005, 08:40 PM

Hi Guys,

I found I way to solve the problem related to the new Omega Drivers and the black screen (colored mix them black) and the Ferrari 3400 (maybe 3200 to?) when start a game.

First, you need to know that is a refresh/resolution issue. To play the games you need to do this:

-Start the game;

-Oh no...the screen is colored mix them goes black

;

-Press Fn+F5 one time;

-Press Fn+F5 another time (Now the screen was turned off);

-Pres Fn+F5 again;

-Ok….play the game

That is folks. We can’t have the driver 100% functional, but we can use this trick to use new Omegas until the final solution come.

[]’s Dwlads.

P.S: Sorry for my bad English.

xouraf · Dec 4, 2005, 12:24 PM

i have a simular problem. My system is a acer aspire 1350 with the ati mobility 9700 chip. After changing resolution the screen goes white not blank.. Need to reboot and the new resolution is applied After a lot of tests it seems that the only drivers that work without problems are the catalyst v. 5.2. Does anyone knows the difference between the 5.2 and the rest of the drivers? The solution is there..
Also sent the problem to ATi with no responce yet..

pfavaro · Dec 5, 2005, 04:07 AM

Quote:

Originally Posted by dwlads

Hi Guys,

I found I way to solve the problem related to the new Omega Drivers and the black screen (colored mix them black) and the Ferrari 3400 (maybe 3200 to?) when start a game.

First, you need to know that is a refresh/resolution issue. To play the games you need to do this:

-Start the game;

-Oh no...the screen is colored mix them goes black

;

-Press Fn+F5 one time;

-Press Fn+F5 another time (Now the screen was turned off);

-Pres Fn+F5 again;

-Ok….play the game

That is folks. We can’t have the driver 100% functional, but we can use this trick to use new Omegas until the final solution come.

[]’s Dwlads.

P.S: Sorry for my bad English.

As above, we're using this "way" til the installation of the new omega drivers, sorry but this isn't a solution!
I have a ferrari 3200 nb and still have the same problem (see my topic over)
I think that only a specific release of the drivers can solve the problem, no news from Omega?
Thanks

patje · Jan 12, 2006, 11:01 AM

well it seems you guys have just about tried everything, respect!
But I havent seen anyone trying to update the bios.
Maybe you have tried it and not posted it, but it is know to solve some of these problems. So it's worth the shot.

Let me know if it helps
Patje

zeroomega · Jan 12, 2006, 11:39 AM

Quote:

Originally Posted by patje

well it seems you guys have just about tried everything, respect!
But I havent seen anyone trying to update the bios.
Maybe you have tried it and not posted it, but it is know to solve some of these problems. So it's worth the shot.

Let me know if it helps
Patje

installed the Latest Bios since i got the laptop open from its box, so no it doesnt solve the issue

xouraf · Jan 26, 2006, 06:24 AM

updated the bios of the laptop - didn't help.. I wonder if there is a way to upgrade the bios of the graphic card.. Where could anyone find updated bios for the mobility radeon 9700?
Tried the new catalist drivers (6.1) also, but still the same problem - only whorst..