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Old Apr 13, 2007, 11:03 AM   #1
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Bend over Vista Mobility Users. ATI says this:

The information in this article applies to the following configuration(s):
  • Mobility Radeon™ X2300
  • Mobility Radeon™ X1900
  • Mobility Radeon™ X1800
  • Mobility Radeon™ X1700
  • Mobility Radeon™ X1600
  • Mobility Radeon™ X1450
  • Mobility Radeon™ X1400
  • Mobility Radeon™ X1350
  • Mobility Radeon™ X1300
  • Mobility Radeon™ X850
  • Mobility Radeon™ X800
  • Mobility Radeon™ X700
  • Mobility Radeon™ X600
  • Mobility Radeon™ X550
  • Mobility Radeon™ X300
  • Mobility Radeon™ 9800
  • Mobility Radeon™ 9700
  • Mobility Radeon™ 9600
  • Windows Vista 32bit Edition
  • Windows Vista 64bit Edition
Mobility Radeon™ Support for Windows Vista

Currently AMD does not provide any driver support for Mobility Radeon™ products. All driver and technical support for Mobility Radeon™ products is provided by the original laptop or notebook manufacturer. The drivers that are available for download at ati.amd.com are for desktop products only.
To download Windows Vista Mobility Radeon™ drivers or driver updates for your laptop or notebook product, please visit your laptop or notebook manufacturer's website.
DISCLAIMER
The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. AMD reserves the right to revise this information and to make changes from time to time to the content hereof without obligation of AMD to notify any person of such revisions or changes.
AMD MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE CONTENTS HEREOF AND ASSUMES NO RESPONSIBILITY FOR ANY INACCURACIES, ERRORS OR OMISSIONS THAT MAY APPEAR IN THIS INFORMATION. AMD SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL AMD BE LIABLE TO ANY PERSON FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF ANY INFORMATION CONTAINED HEREIN, EVEN IF AMD IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
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Old Apr 13, 2007, 11:04 AM   #2
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Personally, im very angry about this, as it is the message that you receive whenever you try to download any drivers for ATI Mobility Radeon graphics cards from the ATI website. Ive been cast into the stone age of drivers.
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Old Apr 13, 2007, 11:51 AM   #3
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Who made your laptop,

Send THEM an angry message, it's not AMD/ATI's fault that your laptop manufacturer doesn't allow them to produce a driver for you.
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Old Apr 14, 2007, 03:43 AM   #4
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Quote:
Originally Posted by Judas View Post
Who made your laptop,

Send THEM an angry message, it's not AMD/ATI's fault that your laptop manufacturer doesn't allow them to produce a driver for you.
They did a week ago. And they still do for any OS other then Vista. Funny how that is. Also funny how the manufacturer doesnt ever update their own drivers. I doubt the manufacturer is to blame for this. It is just ATI getting ****** lazy. They already were ***** about any sort of support at all, even for their own drivers, you cant really so much as even email them.

Last edited by Grace; Apr 14, 2007 at 04:55 AM. Reason: You can express your opinion without using offensive words, especially those which provoke my envy, this is a public forum.
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Old Apr 14, 2007, 04:59 PM   #5
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Personally, im very angry about this, as it is the message that you receive whenever you try to download any drivers for ATI Mobility Radeon graphics cards from the ATI website. Ive been cast into the stone age of drivers.
Ok firstly, calm down a little. thank you.

Secondly, welcome to Driver Heaven, always good to see new faces.

Now. With regards to this specific problem, this is in fact quite a grey area, and ill try to briefly explain. When AMD/ATI create a card, this product is then used in various forms within OEM laptops. meaning dell, alienware, etc etc.

When this happens AMD/ATI are licensed into an agreement and a part of this agreement is that the particular laptop maker develops the drivers for their machines. When I say "develops", I specifically mean, they modify them to work on their own hardware configurations. If AMD/ATI allowed everyone to install drivers on ATI powered laptops from their own reference drivers then issues can arise with hotkeys and detailed functionality specific to that laptop maker. Some people, namely enthusiasts like yourself would be happy losing some functionality for updated drivers, but many wouldn't and then ATI would be dealing with unhappy Dell owners (for example).

Trust me I have spoken to several people in ATI about this and it not as clear cut as you might think, it is primarily the responsibility of the laptop maker to supply you with up to date drivers and the only way people are going to rectify this is to continually email or call the laptop makers support line. This way they will know that their end users are not happy with poor support and outdated drivers.

This is why we made the mobility modder for ATI mobility drivers, and while ATI never offically support it, in private circles they like the option that people using ATI GFX can update their own drivers without holding them (or the OEM) responsible.
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Old Apr 15, 2007, 04:47 AM   #6
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cut the crap zardon, not need to defend ATI so much mate.

the OP is right, ATI are just getting F%^KING lazy when it comes to drivers, any excuse not to deliver a working product. What i don't understand is why they developed a driver for Vista in the first place, if they planned to can it after a few months.

Shame ATI Shame
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Old Apr 17, 2007, 01:58 PM   #7
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Originally Posted by Wesleyrpg View Post
cut the crap zardon, not need to defend ATI so much mate.

the OP is right, ATI are just getting F%^KING lazy when it comes to drivers, any excuse not to deliver a working product. What i don't understand is why they developed a driver for Vista in the first place, if they planned to can it after a few months.

Shame ATI Shame

Just a quick question.... just to point how utterly rediculious your thoughts on the matter is and what your suggesting?


Would you Cut your arm off at your local Red Cross to provide blood? (what your suggestion ATI do)

OR

Use what is currently viable, legal, and not suicidal, such as a normal means of donating blood? (What ATI is currently doing)


I said it above very simplified above, Zardon went into more detail (ALOT more detail) even providing a solution that MAY work. And you completely ignored it all.

Defending ATI? They don't need defending, they are Legally bound to the contracts and agreements that they cannot provide Driver support for the laptops you own due to the manufacturer that you bought it from.

I'm not ranting and raving that my Acer laptop with a x1600 ATI chip in it isn't working with the new drivers, and that it's obviously ATIs fault, you phone Acer, you give them supreme shit, and if enough people do, volla, oventually they lift the restrictions and allow ATI to include all the Hardware IDs that Acer uses for the chips.



It's like Buying a Vehicle, and then bitching to the smelters at gaud knows what factories, where, about a specific part on the vehicle not working properly, COMPLETELY bypassing the manufacturer responcible for building the damn vehicle in the first place. COMPLETELY idiotic.

So please, think about it for a second.
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Old Apr 20, 2007, 04:12 AM   #8
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Originally Posted by Wesleyrpg View Post
cut the crap zardon, not need to defend ATI so much mate.

the OP is right, ATI are just getting F%^KING lazy when it comes to drivers, any excuse not to deliver a working product. What i don't understand is why they developed a driver for Vista in the first place, if they planned to can it after a few months.

Shame ATI Shame
what part of the MFG of the laptop LEGALLY BINDING ati's hands on this matter???
Just look at the MFG's who are choosing to open it up and work with ATI and allow
them to supply updated drivers hince how the the "mobilty drivers" available on
thier site where born. How it's it ATI fault their NOT ALLOWED to add support for
you laptop and if they did it would be a legal, support and pr can of worms. It's part
of the legal agreement made when they sell your laptop MFG thier parts.It's
the MFG of your laptops that dropped the ball.
they are the people you should be complaining to...

vista laptops with ATI grahics are out there what you don't think thier useing drivers ?
fact is you laptop MFG would rather you buy a new $$$ laptop from them then update anything.
and often do little more then count your money and say updates? what are
those oh no! that would cost us time and effort, then thier back to counting your money !
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Old Apr 20, 2007, 04:20 AM   #9
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cut the crap zardon, not need to defend ATI so much mate.

the OP is right, ATI are just getting F%^KING lazy when it comes to drivers, any excuse not to deliver a working product. What i don't understand is why they developed a driver for Vista in the first place, if they planned to can it after a few months.

Shame ATI Shame
Excuse me? I am NOT defending ATI/AMD, I am telling you guys what I know, also Is that anyway to speak to members on DH? I have attempted to explain the situation from the position as I know it (and I do know more about this than you do, so listening is a good option (instead of ranting)). I strongly suggest in future you watch your tone and your language on the site. If you find this atmosphere is too oppressive and you want to rant and insult ATI/Nvidia or whoever tickles your fancy without any proof or factual backing it won't be tolerated. We try to keep these forums as "crap free" as possible.
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Old Apr 20, 2007, 05:20 AM   #10
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This is why we made the mobility modder for ATI mobility drivers, and while ATI never offically support it, in private circles they like the option that people using ATI GFX can update their own drivers without holding them (or the OEM) responsible.
Yes, but apparently the mobility modder doesn't work with the current Vista drivers, or does it? I tried, but I still get the "No compatible hardware installed" message even after mobile'ing the 7.4 Vista drivers.

Omega's not there yet (no complaint, just an observation!), Zer0Point's link ends in a 404... Is there any way to install current Vista drivers on a notebook yet?
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Old Apr 20, 2007, 10:53 AM   #11
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The exact same problem but then for a Toshiba Notebook. Infact they dont have ANY ATI drivers online yet for Vista. They do have Nvidia though. Now this wasn't a problem when I could still download them from ATI but now I can't download them from both and I kinda would like my OpenGL support. Frankly I think this is very bad service from both ATI and Toshiba.
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Old Apr 20, 2007, 11:18 AM   #12
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Frankly I think this is very bad service from both ATI and Toshiba.
You could send e-mail to Toshiba and tell them how angry you are about the missing vista drivers for ATI/AMD's chips.
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Old Apr 20, 2007, 12:07 PM   #13
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Well I did.. But they probably going to reply "soon" and don't do anything about it again. Now before this wasn't a problem because I could download it from ATI. But now they also stopped with it it is a bit of a drag.

I mean why couldn't AMD/ATI then make them availeble with :"Use ar your own risk". That we cannot blame them for the damage, sorry it just strikes me as odd since Toshiba seems to be in no hurry whatsoever.
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Old Apr 20, 2007, 12:11 PM   #14
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Well I did.. But they probably going to reply "soon" and don't do anything about it again. Now before this wasn't a problem because I could download it from ATI. But now they also stopped with it it is a bit of a drag.

I mean why couldn't AMD/ATI then make them availeble with :"Use ar your own risk". That we cannot blame them for the damage, sorry it just strikes me as odd since Toshiba seems to be in no hurry whatsoever.
have a read of this Vista Drivers not working on your laptop?
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Old Apr 20, 2007, 12:34 PM   #15
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The old ones do. Just the OpenGL in the old ones is fucked up and I use OpenGL alot for my study. Therefor I was really happy that they finally released the newer ones with better support for OpenGL. But I gues Ill have to try that then and loose the mobility functions if I want to work with it in OpenGL.

And yes I have mailed them with the question if they could allow it. But I gues we both know the answer to that one :"gee let me think.. single user of a notebook of which we sell millions in a year.. NO!"
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Old Apr 21, 2007, 12:21 AM   #16
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Well I did.. But they probably going to reply "soon" and don't do anything about it again. Now before this wasn't a problem because I could download it from ATI. But now they also stopped with it it is a bit of a drag.

I mean why couldn't AMD/ATI then make them availeble with :"Use ar your own risk". That we cannot blame them for the damage, sorry it just strikes me as odd since Toshiba seems to be in no hurry whatsoever.
We aren't allowed to.

I am not concerned about the "risk" as I know its pretty safe if you know what you are doing.

Email them. Tell them as a customer you want your product to be supported by Catalyst Mobility.

I want to help, but I cant without the market asking for support
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Old Apr 21, 2007, 07:55 AM   #17
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Ok then

But that doesn't mean I'm not getting screwed over by this. I mailed and left them a forum msg after this (which was hard because apearantly ppl from the Netherlands are not alowed on the European forums or other Suport forums hehe wierd shit). But I think it will be like I said before :"NO! We don't care about 1 person" It is something I have to accept I gues, but next time I supose it will be Nvidia since thier OpenGL usually is very well suported from the start.

If Asus by then didn't do the Build your own notebook thing finished by then .
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Old Apr 21, 2007, 01:40 PM   #18
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Driver Heaven Mobility Modder.net Public Beta!
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Old Apr 21, 2007, 01:53 PM   #19
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If it works I'll kiss that bloodded mouth of yours .
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Old Apr 22, 2007, 04:41 AM   #20
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Very impressive, on friday you said "we have no timeframe" for this and now, two days later, it's here... If everything went that fast, what would people complain about?

Very good work, thank you very much.
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Old Apr 28, 2007, 01:51 AM   #21
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Has anyone got this modder working on an Asus notebook? I got it to install (and i did get the warning about the WHQL, so I took that as a good sign), but it still doesn't work. In fact the ONLY driver I have got to give me 3d acceleration is the Catalyst Mobility driver for Windows XP, though with this not being a WDDM driver, I obviously don't get Vista features such as Aero. This would be fine, but I get a BSOD on every shutdown (i think the file it mentions is something like ati2dvag or something). My machine is an Asus A2D, and the graphics chip is a Mobility Radeon 9600.
Any help would be greatly appreciated. (even if it's just emailing me your working one).
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Old May 3, 2007, 11:25 AM   #22
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I have spent four weeks attempting to get my Thinkpad x31 to run under Vista. The Upgrade Advisor, reported, no problems, just indicated Aero would not function. My guess is that this will delay the acceptable of Vista in the marketplace.
And, the fact that none of the three companies in question take any responsibility is unacceptable. Today I am purchasing an Apple.
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