Fantom USB Ext Hard Drive problem

Lakevren · May 15, 2005, 06:03 PM

Well, it's a USB external HD with 80 gigs. The inside is an 80gig WD Caviar.

My problem:
Once in a while, it goes unmounted (disappears from the HD list, making it basically "undetected"), and it only does so when active (either read or write).

I don't know what the exact problem is. It wasn't heat, I tried it and it even disconnected while it was still colder.

However, at times, it does NOT do this. I don't know if it's my configuration or what.

e v o · May 16, 2005, 07:21 AM

try it on another computer and try to get it to do the same thing. If it works fine transfering on the other comp, you know it's something on yours. Throw the name of your drive in google and see if others are having a similar problem. Check at WD's website, etc.

Ben

germanjulian · May 16, 2005, 08:59 AM

there are only 3 possible solutions or things which would be wrong.. ok 4ish:
1. Your fantom external hd is broken... test it at a friends house
2. your hard drive is busted... test it internally or at a friends using the fantom
3. our PC is causing the problem, IE your usb port or windows

either way, test it at a friends house.

Lakevren · May 16, 2005, 12:02 PM

Ok, this is what I know.

my old pc, which has USB 1.1 (god knows I won't be using the HD on that thing) works perfectly. Doesn't disconnect or anything.

I don't know if it's USB related or something... on my computer that is. My first thought was maybe one of the services that I disabled makes it dismount. Tried enabling the services, and still dismounts. Also, when i unplug and then replug the already dismounted HD, it won't get detected. I have to shut off its power supply and restart it for it to get redetected.

And also, I always search on google or some where to find a solution to my problem.

May 15, 2005, 06:03 PM	#1
Lakevren MedicalEntropy Join Date: Jul 2004 Location: New Jersey Posts: 294 Rep Power: 0	Fantom USB Ext Hard Drive problem Well, it's a USB external HD with 80 gigs. The inside is an 80gig WD Caviar. My problem: Once in a while, it goes unmounted (disappears from the HD list, making it basically "undetected"), and it only does so when active (either read or write). I don't know what the exact problem is. It wasn't heat, I tried it and it even disconnected while it was still colder. However, at times, it does NOT do this. I don't know if it's my configuration or what. __________________ [COLOR=darkorange][COLOR=SeaGreen]Opteron 170 @ 2500 MHZ (In Need of Better HSF)[/COLOR] [/COLOR] [COLOR=darkorange][COLOR=Yellow]DFI LanParty UT SLI-DR Expert[/COLOR] [/COLOR] [COLOR=red]HIS IceQ3 X1900XT @ 680/785 [COLOR=YellowGreen]Corsair XMS Pro DDR 400 1GB[/COLOR][/COLOR] [COLOR=royalblue]CoolerMaster WaveMaster Case[/COLOR]

May 16, 2005, 07:21 AM	#2
e v o ........ Join Date: Dec 2004 Posts: 1,038 Rep Power: 33 System Specs	try it on another computer and try to get it to do the same thing. If it works fine transfering on the other comp, you know it's something on yours. Throw the name of your drive in google and see if others are having a similar problem. Check at WD's website, etc. Ben __________________

May 16, 2005, 08:59 AM	#3
germanjulian Back in London Join Date: Jul 2003 Location: London Posts: 1,794 Rep Power: 0	there are only 3 possible solutions or things which would be wrong.. ok 4ish: 1. Your fantom external hd is broken... test it at a friends house 2. your hard drive is busted... test it internally or at a friends using the fantom 3. our PC is causing the problem, IE your usb port or windows either way, test it at a friends house. __________________ /\|\ Asus P5W DH Deluxe, Intel C2D E6600, 2GB Corsair XMS2-6400C4 DDR2, E-VGA GeForce 7800 GT, Creative X-Fi Extreme Music, 500GB Seagate 7200.10 SATA, Lian Li PC-V1100 Aluminum Case Black, etc. http://germanjulian.com /\|\

May 16, 2005, 12:02 PM	#4
Lakevren MedicalEntropy Join Date: Jul 2004 Location: New Jersey Posts: 294 Rep Power: 0	Ok, this is what I know. my old pc, which has USB 1.1 (god knows I won't be using the HD on that thing) works perfectly. Doesn't disconnect or anything. I don't know if it's USB related or something... on my computer that is. My first thought was maybe one of the services that I disabled makes it dismount. Tried enabling the services, and still dismounts. Also, when i unplug and then replug the already dismounted HD, it won't get detected. I have to shut off its power supply and restart it for it to get redetected. And also, I always search on google or some where to find a solution to my problem. __________________ [COLOR=darkorange][COLOR=SeaGreen]Opteron 170 @ 2500 MHZ (In Need of Better HSF)[/COLOR] [/COLOR] [COLOR=darkorange][COLOR=Yellow]DFI LanParty UT SLI-DR Expert[/COLOR] [/COLOR] [COLOR=red]HIS IceQ3 X1900XT @ 680/785 [COLOR=YellowGreen]Corsair XMS Pro DDR 400 1GB[/COLOR][/COLOR] [COLOR=royalblue]CoolerMaster WaveMaster Case[/COLOR]