Boot up problem

91Bird305

Ok, I just ordered some new ram for my machine. I installed it, went to boot it up and now I get nothing but a black screen. I can hear the machine booting up at first but then, I don't hear any "crunching" and I get no video. So I thought it might have been the ram so I took out the new ram and put my old ram back in. I went to boot it up and still no video. I had the computer unplugged when I installed and uninstalled the ram so it shouldn't have shorted anything out. My video card that came with the computer is integrated so I tried a different video card in one of the motherboard slots and it still didn't work. Has my motherboard gone bad? It has a green light on the mobo so I am assuming its getting power. I tried reseting the cmos by taking out the battery too. What else could it be?
THanks a lot.

toddsmack2k

Can we have your system specs please?

91Bird305

Gateway 500S Seriel #0027534174
Mobo- Intel (Nimitz) Pentium 4 - 2.0 GHz
Specs for MOBO
Form Factor Micro-ATX
Processor Support for Intel Pentium 4 and Celeron processors
400 MHz Data bus
478-pin zero insertion force (ZIF) socket
Memory Support for 64 Mb, 128Mb, 256Mb or 512Mb technologies.
2 DIMM socket support for two double sided PC-2100/PC-1600 DIMMs.
Maximum system memory
256 MB (using 64Mb technology)
512 MB (using 128 Mb technology)
1024 MB (using 256 Mb technology)
2048 MB (using 512 Mb technology)
Single or dual-sided un-buffered DDR-DRAM DIMM configuration

Chipset 82845GL (GMCH)
82801 DB (ICH4)
82802AB (FWH)

Integrated Ethernet Intel® 82562ET (Kinnereth) 10/100 Mbit/sec Platform LAN Connect (PLC) device
Audio Chipset 1981A Integrated Digital Audio codec. (Analog only output jack)
I/O Controller LPC Bus I/O controller (SMSC LPC47M172)
Integrated Video Intel Extreme Graphics (No AGP slot)
LBA Support for 48-bit Logical Block Addressing (LBA)
Peripheral interfaces Six USB 2.0 ports
One serial port
One parallel port
Two IDE interfaces with Ultra DMA, ATA-33/66/100 support
One floppy disk drive interface
PS/2 keyboard and mouse ports

Expansion Capabilities Intel/AMI BIOS (resident in the 4 Mbit FWH)
Support for Advanced Configuration and Power Interface (ACPI), Plug and Play, and SMBIOS



MEMORY- DDR 256-MB PC266B 16X8 R0 (DIMM 184-pin)
NEW RAM IS 2x512mb PC-2100 266MHz, 184 pins
Western Digital 80-GB 7200-RPM Hard Disk Drive
Windows 2000 Pro OS
CD-RW and DVD-ROM

And the video card I tried using was the Radeon7000 DDR PCI video card to see if it was a video problem.

Is there anymore info that u need?

swimtech

Now them is some specs!!!

Try booting from a floppy. If no go, reseat all cards, Cpu, and memory. If no go, then start disconnecting power from drives and ide cables from the motherboard. If no go, start removing cards and memory.

Deliberate step by step troubleshooting - sorry you have this trouble. I know it's especially frustrating when you didn't do anything wrong - shoot - it was just a memory upgrade right?

Gateway will likely have you do this stuff for them too (while you hold the phone between your shoulder and ear) if it's under warranty - check that too...

91Bird305

Yeah just a memory upgrade and it went kaput. Oh well. I went ahead and got a new mobo since it was under warrenty I just found out, lol. I will replace the mobo and see what happens next week.