is my video card ok?

dirtyp · Jan 13, 2007, 11:46 PM

I had a psu blow and take out my mobo, my ram is fine and working in my new board so is my modem, soundcard. The back up ps doesnt have a pcie connector so im not sure if my card works, It will be a few more days till my new one comes.

So I was just wondering whats the chances my video card is fried too?

Anyways has anyone ever rma a sapphire ati card? If so do you know anything about there waranty?

Tipstaff · Jan 14, 2007, 01:16 AM

If your video card is PCIE, and requires the extra power from the power supply (by way of a 4 pin floppy/molex or 6 pin PCIE power connector), then it is quite possible that it is damaged as it would be directly connected to the PSU too. You could be lucky though, and nothing could be wrong, or you may encounter overheating issues, or blocky/missing display data due to a fried ramdac, or other fried parts. Really though, until you get the new PSU (or use a 2x molex to 6 pin PCIE power connector), you won't know for sure.

As for Sapphire, they are pretty good warranty wise. I've dealt with them a number of times, and haven't had an issue. The question is: if the card was damaged due to a blown PSU, technically, it's not their fault, and as such they can refuse to cover the warranty. Most times they are pretty good about it, and will RMA the card under the warranty.

dirtyp · Jan 14, 2007, 01:43 AM

would they even know what caused the damaged? the mobo was rma.
I bought them both around 30 days ago

H3X4D3C1M4L · Jan 14, 2007, 12:54 PM

I don't think they'd care what damaged it unless it was obvious that the user intentionally caused the damage in some capacity.

They should just take the return fine and give you a new card

dirtyp · Jan 14, 2007, 03:18 PM

My friend rmad a volt modded card to evga it started to particle to his fault problay,
I figured they take that they should take mine I didnt remove the heatsinks or anything.
My psu is sheduled to be here on the 17th im impatient.

Docmhz · Jan 14, 2007, 03:46 PM

The only way to know is to get it in a system and see what happens.

Hopefully you'll be ok.

Neshi · Jan 14, 2007, 04:35 PM

sapphire rma is pretty good. only thing i dont like about it it has to get shipped to a distant far away country so it costed me like $30 to get it there...
but sapphire took my card without a question. hadnt have to show the receit or anything..

Jan 13, 2007, 11:46 PM	#1
dirtyp DriverHeaven Junior Member Join Date: Oct 2006 Posts: 36 Rep Power: 0	is my video card ok? I had a psu blow and take out my mobo, my ram is fine and working in my new board so is my modem, soundcard. The back up ps doesnt have a pcie connector so im not sure if my card works, It will be a few more days till my new one comes. So I was just wondering whats the chances my video card is fried too? Anyways has anyone ever rma a sapphire ati card? If so do you know anything about there waranty? __________________ www.soundclick.com/dirtypocketsproductions www.soundclick.com/faithrose www.soundclick.com/dirtypocketsclick www.soundclick.com/dirtypstaxbrix www.myspace.com/staxbrix www.myspace.com/dirtypocketsproductions Last edited by dirtyp; Jan 14, 2007 at 12:06 AM.

Jan 14, 2007, 01:16 AM	#2
Tipstaff DriverHeaven Extreme Member Join Date: Jul 2002 Location: Real capital of Canada: Toronto Posts: 5,529 Rep Power: 94 System Specs	If your video card is PCIE, and requires the extra power from the power supply (by way of a 4 pin floppy/molex or 6 pin PCIE power connector), then it is quite possible that it is damaged as it would be directly connected to the PSU too. You could be lucky though, and nothing could be wrong, or you may encounter overheating issues, or blocky/missing display data due to a fried ramdac, or other fried parts. Really though, until you get the new PSU (or use a 2x molex to 6 pin PCIE power connector), you won't know for sure. As for Sapphire, they are pretty good warranty wise. I've dealt with them a number of times, and haven't had an issue. The question is: if the card was damaged due to a blown PSU, technically, it's not their fault, and as such they can refuse to cover the warranty. Most times they are pretty good about it, and will RMA the card under the warranty. __________________ >><<

Jan 14, 2007, 01:43 AM	#3
dirtyp DriverHeaven Junior Member Join Date: Oct 2006 Posts: 36 Rep Power: 0	would they even know what caused the damaged? the mobo was rma. I bought them both around 30 days ago __________________ www.soundclick.com/dirtypocketsproductions www.soundclick.com/faithrose www.soundclick.com/dirtypocketsclick www.soundclick.com/dirtypstaxbrix www.myspace.com/staxbrix www.myspace.com/dirtypocketsproductions

Jan 14, 2007, 03:18 PM	#5
dirtyp DriverHeaven Junior Member Join Date: Oct 2006 Posts: 36 Rep Power: 0	My friend rmad a volt modded card to evga it started to particle to his fault problay, I figured they take that they should take mine I didnt remove the heatsinks or anything. My psu is sheduled to be here on the 17th im impatient. __________________ www.soundclick.com/dirtypocketsproductions www.soundclick.com/faithrose www.soundclick.com/dirtypocketsclick www.soundclick.com/dirtypstaxbrix www.myspace.com/staxbrix www.myspace.com/dirtypocketsproductions

Jan 14, 2007, 03:46 PM	#6
Docmhz -=[DHzer0point Team]=- Join Date: Oct 2003 Location: Cincinnati, OH Posts: 4 Rep Power: 0	The only way to know is to get it in a system and see what happens. Hopefully you'll be ok. __________________

Jan 14, 2007, 12:54 PM	#4
H3X4D3C1M4L DriverHeaven Extreme Member Join Date: May 2005 Posts: 6,818 Rep Power: 0	I don't think they'd care what damaged it unless it was obvious that the user intentionally caused the damage in some capacity. They should just take the return fine and give you a new card

Jan 14, 2007, 04:35 PM	#7
Neshi S.N.A.F.U. Join Date: Dec 2005 Location: at home Posts: 1,859 Rep Power: 56 System Specs	sapphire rma is pretty good. only thing i dont like about it it has to get shipped to a distant far away country so it costed me like $30 to get it there... but sapphire took my card without a question. hadnt have to show the receit or anything.. __________________ If one does not attach himself to people and desire, never shall his heart be broken. But then, does he ever truly live? The only guarantee in life is failure, to achieve success you have to take risks.