Maybe someone can provide insight

~~BMG_Cya=-~~ · Oct 31, 2003, 10:19 AM

This hurts my eyes just to look at it...

A firend of mine has been having some trouble with is ASUS CD/DVD RW-Burner...

I'll let his explanation speak for itself.

Quote:

I just bought this CDwriter ASUS CRW-5224A. The technician installed it for me and the Nero Express software. Everything looked fine, software was detecting type of cd, etc. perfectly. So, I tried to burn a CD and while the burning process was on, it said burning process failed at 52X. Anyway, after that, I tried a 24x CDRW disk this time, so I wouldn't waste anymore CDRs. Same problem again. Burning process failed.

Any idea why this is happening? I have attached:-

1) A screen of the error

2) A log file generated at the end of the burn failure of the CDRW(in next post)

=============================================

Sandeep Banerjee
G
1502-4230-1279-0757-2957-5706

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 6/11/1997 7:01:02 PM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.50, size=131072 bytes, created 6/25/2002 9:04:54 PM
Nero Version: 5.5.9.23 (Nero Express)
Recorder: <ASUS CRW-5224A> Version: 1.35 - HA 1 TA 0 - 5.5.9.23
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <ASUS CD-S500/A> Version: 1.2K - HA 1 TA 1 - 5.5.9.23
Adapter driver: <atapi> HA 1
Bus Type : default (0) -> ATAPI, detected: ATAPI

=== Scsi-Device-Map ===
DiskPeripheral : ST320413A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : ASUS CRW-5224A atapi Port 1 ID 0 DMA: On
CdRomPeripheral : ASUS CD-S500/A atapi Port 1 ID 1 DMA: Off
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 48234496 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 383MB (392548kB)
Free physical memory: 133MB (136584kB)
Memory in use : 65 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Enabled (1)
Wizard: On

30.10.2003
Audio CD
9:01:57 PM #1 CDADOC -1 File Cdadoc.cpp, Line 1620
Audio item log info:
Audio document burn settings:
=============================
Burn mode: DAO,
CD Text: On,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No
List of audio tracks:
=====================
Track 01: Length: 03:33.25, Pause frames: 150, Filters: 1, Name: 'Bee Gees - Saturday Night Fever.mp3'.
Track 02: Length: 04:17.09, Pause frames: 150, Filters: 1, Name: 'Bee Gees - You Should Be Dancing.mp3'.
Track 03: Length: 03:43.37, Pause frames: 150, Filters: 1, Name: 'band aid - do they know its christmas.mp3'.
Track 04: Length: 04:47.71, Pause frames: 150, Filters: 1, Name: 'Aha - Take On Me.mp3'.
Track 05: Length: 03:51.66, Pause frames: 150, Filters: 1, Name: '80's Wham - Go Go.wma'.
Total size: 20:23.58

9:01:57 PM #2 Phase 97 File dlgbrnst.cpp, Line 1574
FlextraLink activated

9:01:57 PM #3 Text 0 File Reader.cpp, Line 115
Reader running

9:01:57 PM #4 Text 0 File Writer.cpp, Line 123
Writer ASUS CRW-5224A running

9:01:57 PM #5 Text 0 File Burncd.cpp, Line 3604
Turn on Disc-At-Once, using CD-R/RW media

9:01:57 PM #6 Text 0 File ThreadedTransferInterface.cpp, Line 659
Setup items (original item values)
0: TRM_AUDIO_NOPRE (Bee Gees - Saturday Night Fever.mp3)
2 indices, index0 (150) not provided
original CD pos #0 + 16000 (16000) = #16000/3:33.25
relocatable, CD pos for caching/writing not required/not required, no patch infos
1: TRM_AUDIO_NOPRE (Bee Gees - You Should Be Dancing.mp3)
2 indices, index0 (150) not provided
original CD pos #0 + 19284 (19284) = #19284/4:17.9
relocatable, CD pos for caching/writing not required/not required, no patch infos
2: TRM_AUDIO_NOPRE (band aid - do they know its christmas.mp3)
2 indices, index0 (150) not provided
original CD pos #0 + 16762 (16762) = #16762/3:43.37
relocatable, CD pos for caching/writing not required/not required, no patch infos
3: TRM_AUDIO_NOPRE (Aha - Take On Me.mp3)
2 indices, index0 (150) not provided
original CD pos #0 + 21596 (21596) = #21596/4:47.71
relocatable, CD pos for caching/writing not required/not required, no patch infos
4: TRM_AUDIO_NOPRE (80's Wham - Go Go.wma)
2 indices, index0 (150) not provided
original CD pos #0 + 17391 (17391) = #17391/3:51.66
relocatable, CD pos for caching/writing not required/not required, no patch infos
--------------------------------------------------------------

9:01:58 PM #7 Text 0 File DlgWaitCD.cpp, Line 202
Last possible write address on media: 336074 (74:42.74)
Last address to be written: 91632 (20:23.57)

9:01:58 PM #8 Text 0 File DlgWaitCD.cpp, Line 207
Write in overburning mode: FALSE

9:01:58 PM #9 Text 0 File DlgWaitCD.cpp, Line 1419
Recorder: ASUS CRW-5224A;
CDRW code: 00 97 34 24; OSJ entry from: Mitsubishi Chemical
ATIP Data:
Special Info [hex] 1: 96 00 D7, 2: 61 22 18 (LI 97:34.24), 3: 4A 2B 00 (LO 74:43.00)
Additional Info [hex] 1: 66 4A 99, 2: 38 80 00, 3: 04 C4 A0

9:01:58 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 811
Prepare recorder ASUS CRW-5224A for write in cue-sheet-DAO
DAO infos:
==========
MCN:
TOCTYPE: 0x0 Session Closed, CD fixated
Tracks 1 to 5:
TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 0 352800 37984800
TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 37984800 38337600 83693568
TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 83693568 84046368 123470592
TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 123470592 123823392 174617184
TRM_AUDIO_NOPRE, 2352/0x0, ISRC "", FilePos 174617184 174969984 215873616

9:02:10 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 659
Setup items (after recorder preparation)
0: TRM_AUDIO_NOPRE (Bee Gees - Saturday Night Fever.mp3)
2 indices, index0 (150) not provided
original CD pos #0 + 16000 (16000) = #16000/3:33.25
relocatable, CD pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16000 blocks [ASUS CRW-5224A ]
1: TRM_AUDIO_NOPRE (Bee Gees - You Should Be Dancing.mp3)
2 indices, index0 (150) not provided
original CD pos #0 + 19284 (19284) = #19284/4:17.9
relocatable, CD pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 19284 blocks [ASUS CRW-5224A ]
2: TRM_AUDIO_NOPRE (band aid - do they know its christmas.mp3)
2 indices, index0 (150) not provided
original CD pos #0 + 16762 (16762) = #16762/3:43.37
relocatable, CD pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16762 blocks [ASUS CRW-5224A ]
3: TRM_AUDIO_NOPRE (Aha - Take On Me.mp3)
2 indices, index0 (150) not provided
original CD pos #0 + 21596 (21596) = #21596/4:47.71
relocatable, CD pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 21596 blocks [ASUS CRW-5224A ]
4: TRM_AUDIO_NOPRE (80's Wham - Go Go.wma)
2 indices, index0 (150) not provided
original CD pos #0 + 17391 (17391) = #17391/3:51.66
relocatable, CD pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17391 blocks [ASUS CRW-5224A ]
--------------------------------------------------------------

9:02:10 PM #12 Phase 36 File dlgbrnst.cpp, Line 1574
Burn process started at 24x (3,600 KB/s)

9:02:10 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1952
Verifying CD position of item 0 (relocatable, no CD pos, no patch infos, orig at #0): write at #0

9:02:10 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1952
Verifying CD position of item 1 (relocatable, no CD pos, no patch infos, orig at #0): write at #16150

9:02:10 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1952
Verifying CD position of item 2 (relocatable, no CD pos, no patch infos, orig at #0): write at #35584

9:02:10 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1952
Verifying CD position of item 3 (relocatable, no CD pos, no patch infos, orig at #0): write at #52496

9:02:10 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 1952
Verifying CD position of item 4 (relocatable, no CD pos, no patch infos, orig at #0): write at #74242

9:02:10 PM #18 Text 0 File Mmc.cpp, Line 12516
StartDAO : CD-Text - On

9:02:10 PM #19 Text 0 File Mmc.cpp, Line 17125
Set BUFE: FlextraLink -> ON

9:02:10 PM #20 Text 0 File Mmc.cpp, Line 12776
CueData, Len=96
21 00 00 41 00 00 00 00
21 01 00 00 00 00 00 00
21 01 01 00 00 00 02 00
21 02 00 00 00 03 23 19
21 02 01 00 00 03 25 19
21 03 00 00 00 07 36 22
21 03 01 00 00 07 38 22
21 04 00 00 00 0b 27 47
21 04 01 00 00 0b 29 47
21 05 00 00 00 10 1d 43
21 05 01 00 00 10 1f 43
01 aa 01 01 00 14 17 3a

9:02:29 PM #21 SCSI -1024 File Cdrdrv.cpp, Line 1391
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x02D60000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x08
Sense Qual: 0x03
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1B 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x08 0x03

9:02:29 PM #22 MMC -1024 File Writer.cpp, Line 331
Communication failure

9:02:29 PM #23 Text 0 File ThreadedTransfer.cpp, Line 219
all writers idle, stopping conversion

9:02:29 PM #24 Text 0 File ThreadedTransfer.cpp, Line 213
conversion idle, stopping reader

9:02:32 PM #25 Phase 38 File dlgbrnst.cpp, Line 1574
Burn process failed at 24x (3,600 KB/s)

9:02:32 PM #26 Text 0 File Scsicmd.cpp, Line 406
SCSI not using temporary buffers
20 out of 20 temporary buffers allocated

Existing drivers:
File 'Drivers\atapi.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=86656 bytes, created 8/31/2001 4:51:02 PM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

==================================================

Ok, guys, intermittent solution found! Disabling the DMA on both the primary and secondary IDEs lets the thing write in peace but enabling 'em starts the problem again.

Guys, I'm not gonna fiddle around with it on the 'inside' cause even though I know a lot about the other things of a comp h/w, I dont know which parts some of those things you both mentioned even ARE.

BMG, hehe, yea, that was real doofy of me...paying him off before checking everything, but thats ok, cause his boss is a friend of mine, so I'm probably gonna ask him to send that techy over one more time to see whats up.

But any idea of this...as to why its workin with the DMAs disabled?

Anyone see anything right off hand that might cure this guy's ills?

Really appreciate any help.

HunterZ · Oct 31, 2003, 11:58 AM

A few things to try, in no particular order:

- Disable CD-text burning, as it looks like your friend isn't using it

- Find and install southbridge drivers for his motherboard. You'll have to know the chipset of his motherboard southbridge to do this though, as installing the wrong drivers can cause Windows to stop being able to boot. Common motherboard chipset brands include VIA, Intel (no drivers required), nVidia, and SiS.

- Make sure the drive isn't sharing an IDE channel with any other devices that are active while trying to burn.

- Search for updated firmware for the CD burner drive on the manufacturer's web site. Firmware is like a driver that is stored on a physical chip inside the CD drive, but it can be updated via a special program on your PC provided by the manufacturer.