Steam Problems Please Help!

MrCoo · Sep 21, 2007, 07:36 PM

Hello,
I have a problem and was hoping someone could help me with,
When I try to start Stem, it always gives me this message:

Steam.exe (main exception): Win32 StructuredExcption at 125C88B2: Attempt to read from virtual address 0 without appropriate access rights.

I have gone to the Steam Support page (Support Home Page)
and have tried everything on how to solve this problem:
I've tried:
1.)I am administrator
2.)"Steam.exe" is not Read-Only
3.)I have the free version of Zone Alarm, and I don't think it's preventing it from deleting anything.
4.)I have AVG Antivirus Free Edition, I don't use P2P, I have Free Download Manager, and I've scanned my computer with multiple Anti-Virus/Anti-Spyware programs.
I have also tried delete the .blob files and so on, but nothing works.
Any Suggestions?

-Thanks in Advance

mainman · Sep 22, 2007, 02:26 AM

Have you tried to reinstall steam? might fix it for you.

Mousey · Sep 22, 2007, 03:28 AM

Yeah i was about to say the same, reinstall steam, don't bother trying to contact support.
the email support team are retards and the only phone number available has been out of service for 2 years

MrCoo · Sep 22, 2007, 02:49 PM

Yea I've re-installed it multiple times.
But got same error, but a diffrent nubmer when it says "...redExcption at 125C88B2: Attempt..."

BlueMak · Sep 22, 2007, 03:42 PM

What's your OS?

Mousey · Sep 22, 2007, 04:13 PM

It's a win32 error so i'm pretty sure it's windows.
Ok i had a quick poke around on a few forums and i found a little fix that might do it,
disable any antivirus/antispyware/firewalls your'e running, try deleteing ClientRegistry.blob and then restart steam, steam should automatically make a new clientregistry and that might fix it.

second start run and typing msconfig.exe , look for steam in the startup programs and uncheck it, this will stop steam starting automatically with windows.

and the last suggestion is only a stupid one but, are you sure your'e the administrator on the rig your'e trying to run steam on?

MrCoo · Sep 23, 2007, 01:13 PM

Yea, my OS is Windows XP Professional,
Here's what I got,
When I deleted ClientRegistry.blob (after I turned off my AntiVirus/Firewall) I restarted it and got the same error message.
When I went to msconfig, and started up Steam after everything loaded, it updated, then asked 4 my password, when I entered it it first said I have to internet connection, after I retried it said steam was prosessing my purchase of a game (I didn't buy any games).
I then deleted clientregistry.blob and again (while steam was unchecked in msconfig) and it gave me the same error message as before.
What do I do?

Dyre Straits · Sep 23, 2007, 02:07 PM

How much free space is on your hard drive where you have Steam installed?

MrCoo · Sep 24, 2007, 07:51 PM

I have over 35 gb of free space. and a slave drive I just got. 75 gb.

MrCoo · Sep 24, 2007, 08:06 PM

My specs are:

Windows XP Professional
786 MB of RAM
Two 75 GB Harddrives
128 MB ATI Video Card (Radeon 9600XT)
Duel-Processor AMDs (Each 1.2 Gz)

I've tried updating everything.
Everything was the same before this was happening

Any ideas?

MrCoo · Sep 25, 2007, 07:10 PM

I've looked at the steam support page, and they haven't helped at all.

MrCoo · Sep 26, 2007, 09:47 PM

Help anyone?

BlueMak · Sep 26, 2007, 09:54 PM

Did it use to run ok? If yes, what have you changed since the last time it worked? Installed any program? Installed any hardware? Some other change?

I doubt it will do anything, but try setting the compatibility of the exe to something else.

Mousey · Sep 27, 2007, 04:11 AM

Sounds almost like steam is corrupted to me, have you tried downloading the newest installer and tried running that?
I know it's frustrating but steam can be an extremely unreliable client, it eitheir works perfect or it doesn't work at all, it's crap... in a word

>GSXR<mrbusa · Sep 27, 2007, 05:23 AM

There really is not many things that I know of that can keep steam from running other than the program itself being corrupt. You would have other system problems if Window$ had a problem significant enough to keep $team from running properly. $team will get weird if your firewalls or antivirus software is blocking it or has quarantined a file or? Make sure that there are exceptions for the $team .exe in all your security software and hardware if you have any.
Have you ran any registry cleaners or modded the registry around the same time $team started acting up?
Have you modded the $team install in any way?
I know it sux if you have a slow internet connection but it might be best to start from scratch. If you do then immediately after that is finished make sure you back up all your game files with the $team backup utility. This can save allot of headaches when things like this happen.

BlueMak · Sep 27, 2007, 08:45 AM

What's with the $ sign instead of the letter S?

>GSXR<mrbusa · Sep 27, 2007, 06:50 PM

Quote:

Originally Posted by BlueMak

What's with the $ sign instead of the letter S?

It is just a personal preference of spelling $team, M$, Window$, Bill Gate$. Spelling them this way symbolizes what all these words stand for. For anybody that doesn't know or lives across the big blue water and does not convert currency much, it is the American dollar sign.

MrCoo · Sep 30, 2007, 08:53 PM

Steam is very unreliable, their support page is worse. I use steam to play CS, thats why I use it.
I've installed,

AIM
Alcohol 52%
CCleaner (Steam worked after I installed it)
Gamespy ( don't use it anymore )
Google Talk
Maceromedia Flash4
Maceromedia Freehand 9
Maceromedia Dreamweaver 3
Maceromedia Fireworks 3
Winamp

I don't think any of those will affect steam will they?

MrCoo · Sep 30, 2007, 09:41 PM

I also have
1 firewall
1 antivirus
2 antispywareapps

BlueMak · Oct 1, 2007, 01:14 AM

I hope none of them are running while you are trying to play the game.

The most suspect of them is Alcohol 52%. I would completely uninstall it, reboot the PC, then install Steam and try again.

MrCoo · Oct 2, 2007, 11:19 PM

I uninstalled it and steam. rebooted the pc and still didn't work.
same error message

MrCoo · Oct 3, 2007, 08:59 PM

This problem is really beginning to be a pain in the butt.
I use it to play CS, I haven't played it in so long.
lol

MrCoo · Oct 3, 2007, 09:02 PM

BTW I use,
AVG Anti-Virus
Zone Alarm
Ad-Aware 2007 Free Edition
Spybot Search & Destroy
Sometimes I'll run <http://onecare.live.com/site/en-us/default.htm>
and <http://www.trendsecure.com/portal/en-US/tools/security_tools>
Just in case it helps

MrCoo · Oct 6, 2007, 12:30 AM

ideas anyone??

MrCoo · Oct 10, 2007, 09:25 PM

none?

>GSXR<mrbusa · Oct 11, 2007, 05:20 AM

Well man, all the standard stuff has been posted. $team in it's current state is the most reliable I have seen to date..that rhymed..Either the program itself is corrupt or missing something or all your anti invasion software or emulation software is blocking something or interfering in some way. Thats why there hasn't been many suggestions because even though $team is a hog it just works. If you have reinstalled $team and you still have an issue then uninstall every suspect software and thoroughly clean up after and then reinstall $team again.

MrCoo · Nov 21, 2007, 12:10 AM

Hello All,
I've reinstalled Windows XP SP2, I installed steam, and I still get the exact same message. I've updated all my drivers and get the same message.

zpecial · Nov 24, 2007, 01:40 PM

do you use a router? some routers dont like steam