Phase 26 usb problem

Goroner

Hello , i got terratec phase 26 usb sound card , and the back side outputs ,
1/2 , 3/4 ,5/6 are not all working... only 1/2 is working and when i connect my 5.1 system for my pc , i just only hear sound from 1/2 and the other 4 outputs gives no sound , can you help me plz i have been looking sollution for the problem longer time even on terratec's site and they didnt answer me ..

i want all my backside outputs to work together and give sound in the same time .. plz help

btw i tryed to switch the monitoring in the sound card's control pannel to check if my 3/4 and 5/6 outputs work when i switch to 1/2 i dont get any sound at all and when i use 3/4 and 5/6 i get sound from the 1/2 output where my first 2 speakers are connected ..wierd help help

thanks

dj_stick

check your windows sounds control panel - you need to set that to 5.1 or 7.1, or you'll never be able to use the other outputs properly.

Also note that some pro and semi-pro soundcards don't work for 5.1 in windows, as instead of appearing as a single device, they appear as several stereo devices (1/2, 3/4, 5/6 etc) - i haven't used the terratec before, so I'm unaware of how it would work

Goroner

i've checked that and not working even if i change the speaker configuration in the windows cp , any other tips .. ?
thanks..

dj_stick

what is the windows default sound device? does it end with "1/2"

if so, you're out of luck, and you interface is one of those that windows doesn't recognise as multi-channel

Goroner

i got 2 sound cards , one is on the mobo , that is ac 97 realtek 5.1 and my phase 26 is usb , external sound card and got nothing to do with the realtek so i dont think they are interfiering each other, and my default sound is phase 26 usb

dj_stick

you didn't answer my question... does the device listing have "1/2" at the end?

Goroner

ohh sry , well it like this : PHASE 26 USB(16/48)

there is no 1/2 or anything else than that

dj_stick

ok, what content are you playing through the speakers? games? mp3/cd?

if you're playing a stereo sourcel ike an mp3 or cd, you're going to get stereo sound - that's normal

if you're playing a game, you need to make sure it's set to support 5.1

Goroner

Music , mp3's , than i use cubase making some stuff and fl studio
and i dont get any sound at all, btw my asio mode is set 1..6 output so it should give sound to all outputs ,but that is not in my case =/