My x-fi sound is very bad after win update

estacivo · Mar 19, 2008, 06:26 AM

Accidentally i did a driver update in windows update and after the reboot my sound is cripple and sound is very hard. So i uninstalled the soundcard by add/remove and then started in safemode and use drivercleaner. He removes a lot but not everything.

Is there someone who can tell me what i have to remove manually to get rid of this problem. This is what i downloaded @ win update:

Creative - Sound - Creative X-Fi Audio Processor (WDM)
Creative Sound sofware update released in June, 2007

Hope someone can help me??????

My specs:

del xps 700
soundbaster x-fi
windows xp

**Vikingod** · Mar 19, 2008, 07:45 AM

Welcome to DH!

Did you try the standalone update released a couple days ago? Give that a shot and see what you get.

estacivo · Mar 19, 2008, 08:08 AM

i'm sorry what do you exactly mean with stand alone update.??

tis is the soundcaRD I should have
Sound Blaster X-Fi Xtreme music card

**Vikingod** · Mar 19, 2008, 08:20 AM

Stand-alone, as in, not through windows update.

Follow the link above, select you card type and OS information on the forms, and download the driver. Install it, and see what you get. Before doing so, you may want to uninstall your current driver (most likely through the "add/remove software" program in Windows Controll Panel.), or you can remove it using drivercleaner, if you have it.

At any rate, it's the most recent X-fi driver available, and just might fix your problem. Goodl luck, and keep us posted.

***temeteus82*** · Mar 19, 2008, 08:21 AM

I think that Vikinggod means this

[EDIT] And for side note it's not recommended to download any drivers from windows update. I've heard that many people has similar issues when using it to update drivers. So I always use the manufacturers drivers.

estacivo · Mar 19, 2008, 09:01 AM

This wat i did before i contact you;ll

- uninstall everything
- use drivercleaner
- install from original cd
- autoupdate drivers with the tool from creative i tought i had the 2008 drivers and the problem was still there.

do i have to trie it again and then stand alone?
What also was a strang thing that after using the uninstall and drivercleaner he still loaded my soundcard

***temeteus82*** · Mar 19, 2008, 09:10 AM

after reboot did you let windows to install drivers ?? Since it will detect the card on reboot and say "hey I found new hardware" I usually click cancel on that prompt.

estacivo · Mar 19, 2008, 09:23 AM

i didn't get a chance to cancel it. It pops as a little icon but you can click on it what you want but nothing happens.

estacivo · Mar 19, 2008, 11:21 AM

Here i am again.

I tried to uninstall the old driver beefore i install the new ones i have downloaded @ creative.

So this is what happens:

- go to devicemanger click uninstall by x-fi driver and confirmed it.
- have to restart system so ii did.
- when the screen comes no sound oke but in right cdorner i see pop up nieuw hardware. Can click on it what i wannt but nothing happens so he installs the driver again.

what can i do about it?

Judas · Mar 19, 2008, 02:03 PM

you'll have to go through either the start menu to find the creative sound blaster driver uninstall or through add and remove programs to see if there is a listing there... this should wipe the system clean of the drivers..

***temeteus82*** · Mar 19, 2008, 03:02 PM

Judas I think he still got the driver from MS update hiding in the driver.cab boot into safe mode and run the DC's cab cleaner.

estacivo · Mar 19, 2008, 03:36 PM

Oke i will try this and let you'll know if it worked or not.

estacivo · Mar 20, 2008, 06:15 AM

I have One question about cab cleaner. That is o nl foor ATI Nvdia ? Or is it also for myh creative driver problem?

Robert McClelland · Mar 20, 2008, 12:26 PM

Your welcome try my old pax driver mod from v4.07 before the new driver set my card is xfi music card also

estacivo · Mar 20, 2008, 02:21 PM

wat does your program do exactly??????????????

i already use drivercleaner but it didn't remove all and my soundcard still not good.

Robert McClelland · Mar 20, 2008, 03:14 PM

It supports and fix stuff try it. If not might be your speakers? Do you have warrent on your sound card? You might want get replace by RMA

estacivo · Mar 20, 2008, 07:34 PM

It where not my speakers it happens when i accidentally downloaded this @win update:

Creative - Sound - Creative X-Fi Audio Processor (WDM)
Creative Sound sofware update released in June, 2007

My card is an x-fi extreme music(OEM) what was delivered when i bought my pc @ dell in 2006

***temeteus82*** · Mar 21, 2008, 03:53 AM

no wonder that the drivers from creative won't work since you card is OEM from Dell... You need to get the driver from Dell...

estacivo · Mar 21, 2008, 05:30 AM

Oke i already have the drivers of dell but it still doesn't work correctly and @ dell the won't help me. what would be your i dea to do now????

***temeteus82*** · Mar 21, 2008, 06:10 AM

At this point I would go to do total reinstallation of windows it self. But that's just me...

estacivo · Mar 21, 2008, 06:17 AM

what does OEM means exactly?

-i have an installation cd from creative delivered with it and if i go to the dell site and downloaded the drivers. Then you get a OEM webupdate.

There has to be a way to remove all the files that came with win update?

***temeteus82*** · Mar 21, 2008, 09:24 AM

OEM = Original equipment manufacturer

BTW. Did you used the cab cleaner? It cleans the SP2.cab and driver.cab, they are used to storage of drivers windows own drivers if my memory serves me right. And it will not remove installed drivers. But you could just open the Device manager and uninstall the driver from there and then run the cab cleaner...

estacivo · Mar 21, 2008, 09:57 AM

ok maybe i should i try that.
Do i have to uninstall only that driver in device manager? Or is the best thing uninstall everything including console etc. etc.

What i just noticed @ windows update that drivercleaner has removed a piece of this driver:
Creative - Sound - Creative X-Fi Audio Processor (WDM)
Creative Sound sofware update released in June, 2007\

but not everything

***temeteus82*** · Mar 21, 2008, 10:58 AM

Quote:

Originally Posted by estacivo

ok maybe i should i try that.
Do i have to uninstall only that driver in device manager? Or is the best thing uninstall everything including console etc. etc.

Yes I recommend that

estacivo · Mar 25, 2008, 07:38 PM

here i am again:

I have tried to remove my soundcard again.
using drivercleaner and cabcleaner and even i removed the most creative related thngs in registry but i can't solve the problem.

The problem is as follows when i reboot he says there is new hardware but i don't get the wizard so i can not cancel it. Then he loads the wrong drivers again.

somebody got any idea how i can solve this??????