Audigy device id is Corrupt?

boostedscooby · Oct 6, 2007, 04:38 PM

As the title states. I have an audigy SB1394. Model number is SB0090. I have never been able to install any kind of drivers or software for this card, either official or hacked ones. I always get the stupid message that no compatible hardware was found.

After hours of trolling around I think I am finally on to something. When I check out the device id, this is what I get.... "PCI\VEN_1102&DEV_0004&SUBSYS_00401102&REV_03\3&61 AAA01&0&58". From all my reading, It seems that 00401102 is an incorrect ID. It should read 00511102. Can anybody tell me if I am correct?

Can anybody help me to get the drivers to recognize my card? I've searched this forum inside out. I've found something about modifying a file in the drivers but it still leaves me stumped.

Robert McClelland · Oct 6, 2007, 11:42 PM

Hi Do you have defult cd that came with the card? If worst case you might have to formated with the card that way in can reconginze it.

boostedscooby · Oct 7, 2007, 12:44 AM

Quote:

Originally Posted by Robert McClelland

Hi Do you have defult cd that came with the card? If worst case you might have to formated with the card that way in can reconginze it.

I don't have the cd that it came with. So you're saying that if I reformat.... then the drivers will recognize the audigy card?

Olorin · Jun 30, 2008, 10:26 PM

Hello friends,

The issue: for some reason only known to Creative, in certain cases the hardware id substring (a number used to identify the model number of your card) on the original Audigy sound cards becomes corrupted. This is described in more detail here: Anomaly in the Audigy PCI Subsystem ID register. The driver setup program will then no longer allow you to install the drivers since 'a supported product can't be found'.

Now, let me point out that in my opinion
1. Creative ought to let you install any of their drivers for any pci card YOU decide, instead of forcing the installer to exit if a supported product supposedly can't be found.
2. Should take their responsibility and fix/replace the Audigy cards exhibiting this issue, or release drivers with a solution. The fact that this an older sound card is no excuse, since this is clearly an issue experienced by quite a number of people (search google).

However, there is one simple solution:
1. Install the excellent freeware Kxproject drivers (located at Official kX Project Site -- News). They will actually identify your card correctly, and also give better sound quality and many additional features Creative never bothered to make available (but which are supported by the chip on the card). This is the preferred solution since it's not to hard to install & configure these drivers.

If, however, you use Vista x64 (like I do), you're out of luck. Kxproject does not support x64 os-es. But, oh joy, I've found a solution!

1. Download the driver package for the Audigy card from Creatives website
2. Open the .exe file in an archiving utility (eg. PowerArchiver), and extract the files somewhere
3. Open the extraction dir and go to the Drivers\wdm\ subdirectory
4. Open wdma_emu.inf in notepad
5. Press ctrl+F and do a search for "; Audigy, Audigy 2" (without the " of course)
6. Once you've found it, press enter, and on the next line paste
"%Audigy.DeviceDesc%=Audigy_Device,PCI\VEN_1102&DE V_0004&SUBSYS_00401102" (without ")

-- This adds the corrupted hardware id to the list of allowed model numbers for the driver installation, enabling you to install the drivers anyway. If your corrupted id is different (look for the Details > Hardware ids tab in Device manager where your card is listed) copy the line "%Audigy.DeviceDesc%=Audigy_Device,PCI\VEN_1102&DE V_0004&SUBSYS_00xxxxxx" (where xxxxxx is the number specific to your situation) instead. --

7. Repeat for the next "; Audigy, Audigy 2" line, and again, and again (so a total of 4 times). Smart people only need to do this step once, since it's only necessary for the section which applies to you ([Creative.NTX86.6] for x84 systems, [Creative.NTIA64.6] for itanium, [Creative.NTAMD64.6] for x64)
8. Save the file
9. Manually search for drivers in the device manager 'update driver' option, select the Drivers\wdm subdir and presto. Your drivers will finally install!
10. Run setup.exe located in the \Drivers subdir to tie up loose ends and complete the install.

You won't get all the creative bloatware this way (I haven't been able to fix the actual setup.exe program), but everything else will work fine and you'll be able to use your precious Audigy you paid good money for. If you want the FireWire/Gameport to work I fear you're out of luck too.. but vista wouldn't detect them for me anyway.

Good luck!

You can reply or mail me (through the forum) if anything is unclear. And, in closing: shame on you, Creative.

Robert McClelland · Jun 30, 2008, 11:13 PM

Why are you bring up old threads? P lease posted in main support threads from now on thankyou welcome do not spam your messege around

Oct 6, 2007, 04:38 PM	#1
boostedscooby DriverHeaven Newbie Join Date: Oct 2007 Posts: 2 Rep Power: 0	Audigy device id is Corrupt? As the title states. I have an audigy SB1394. Model number is SB0090. I have never been able to install any kind of drivers or software for this card, either official or hacked ones. I always get the stupid message that no compatible hardware was found. After hours of trolling around I think I am finally on to something. When I check out the device id, this is what I get.... "PCI\VEN_1102&DEV_0004&SUBSYS_00401102&REV_03\3&61 AAA01&0&58". From all my reading, It seems that 00401102 is an incorrect ID. It should read 00511102. Can anybody tell me if I am correct? Can anybody help me to get the drivers to recognize my card? I've searched this forum inside out. I've found something about modifying a file in the drivers but it still leaves me stumped.

Oct 6, 2007, 11:42 PM	#2
Robert McClelland PAX Tweaker, PAX Expert. Join Date: Jun 2002 Location: Some Where in Ohio Posts: 6,292 Rep Power: 102 System Specs	Hi Do you have defult cd that came with the card? If worst case you might have to formated with the card that way in can reconginze it. __________________ "XTREME AUDIO IS CRAP!" "There no support for it. It's crapist card on face of the earth it should be throw into the sun"

Jun 30, 2008, 11:13 PM	#5
Robert McClelland PAX Tweaker, PAX Expert. Join Date: Jun 2002 Location: Some Where in Ohio Posts: 6,292 Rep Power: 102 System Specs	Why are you bring up old threads? P lease posted in main support threads from now on thankyou welcome do not spam your messege around __________________ "XTREME AUDIO IS CRAP!" "There no support for it. It's crapist card on face of the earth it should be throw into the sun"

Jun 30, 2008, 10:26 PM	#4
Olorin DriverHeaven Newbie Join Date: Jun 2008 Posts: 2 Rep Power: 0	Hello friends, The issue: for some reason only known to Creative, in certain cases the hardware id substring (a number used to identify the model number of your card) on the original Audigy sound cards becomes corrupted. This is described in more detail here: Anomaly in the Audigy PCI Subsystem ID register. The driver setup program will then no longer allow you to install the drivers since 'a supported product can't be found'. Now, let me point out that in my opinion 1. Creative ought to let you install any of their drivers for any pci card YOU decide, instead of forcing the installer to exit if a supported product supposedly can't be found. 2. Should take their responsibility and fix/replace the Audigy cards exhibiting this issue, or release drivers with a solution. The fact that this an older sound card is no excuse, since this is clearly an issue experienced by quite a number of people (search google). However, there is one simple solution: 1. Install the excellent freeware Kxproject drivers (located at Official kX Project Site -- News). They will actually identify your card correctly, and also give better sound quality and many additional features Creative never bothered to make available (but which are supported by the chip on the card). This is the preferred solution since it's not to hard to install & configure these drivers. If, however, you use Vista x64 (like I do), you're out of luck. Kxproject does not support x64 os-es. But, oh joy, I've found a solution! 1. Download the driver package for the Audigy card from Creatives website 2. Open the .exe file in an archiving utility (eg. PowerArchiver), and extract the files somewhere 3. Open the extraction dir and go to the Drivers\wdm\ subdirectory 4. Open wdma_emu.inf in notepad 5. Press ctrl+F and do a search for "; Audigy, Audigy 2" (without the " of course) 6. Once you've found it, press enter, and on the next line paste "%Audigy.DeviceDesc%=Audigy_Device,PCI\VEN_1102&DE V_0004&SUBSYS_00401102" (without ") -- This adds the corrupted hardware id to the list of allowed model numbers for the driver installation, enabling you to install the drivers anyway. If your corrupted id is different (look for the Details > Hardware ids tab in Device manager where your card is listed) copy the line "%Audigy.DeviceDesc%=Audigy_Device,PCI\VEN_1102&DE V_0004&SUBSYS_00xxxxxx" (where xxxxxx is the number specific to your situation) instead. -- 7. Repeat for the next "; Audigy, Audigy 2" line, and again, and again (so a total of 4 times). Smart people only need to do this step once, since it's only necessary for the section which applies to you ([Creative.NTX86.6] for x84 systems, [Creative.NTIA64.6] for itanium, [Creative.NTAMD64.6] for x64) 8. Save the file 9. Manually search for drivers in the device manager 'update driver' option, select the Drivers\wdm subdir and presto. Your drivers will finally install! 10. Run setup.exe located in the \Drivers subdir to tie up loose ends and complete the install. You won't get all the creative bloatware this way (I haven't been able to fix the actual setup.exe program), but everything else will work fine and you'll be able to use your precious Audigy you paid good money for. If you want the FireWire/Gameport to work I fear you're out of luck too.. but vista wouldn't detect them for me anyway. Good luck! You can reply or mail me (through the forum) if anything is unclear. And, in closing: shame on you, Creative.