Need an opinion -People Post your opinions!!!

Finsta · Dec 22, 2003, 08:39 PM

What to do about my ASUS 9800XT, People have told me it is a piece of shit(Excuse my language), every other driver except the ASUS Bundled ones give me lots of problems and the VGA screw fell out...Is the "no Signal delay before Windows LogOn" a known problem with it? AS heck, I do not want to spend another $730Canadian on a new XT and I got this as a gift and I scratched the HL2 coupon. So, I am in need of some advice.

DallasStar · Dec 22, 2003, 08:51 PM

did you try putting the screw back on, possibly?

Finsta · Dec 22, 2003, 08:52 PM

Yeah, I am using it right now as it is the only card that isn't being used...

kelticknight · Dec 22, 2003, 09:15 PM

getting new sapphire 9800xt for xmass,checked all the 9800xt,it was either a ati sapphire ati.lthe g-card l have is sapphire,can't find much faults exept cooling,so mod it with zalman heatsink kit with 80mmx80mm zalman fan ,brought it down about 5-7c

Finsta · Dec 22, 2003, 11:01 PM

So, I should get a RMA? I don't even know what a RMA is...And I asked what to do with the card, not what to get.

KiwiRack · Dec 23, 2003, 01:34 AM

Try this and I'll BET it brings a smile.....

ATI 9500 Pro

RMA, return..But you may have to pay a restock fee; depending on where you bought it, that's why I use NEWEGG -No restock fee.

Cheers

kelticknight · Dec 23, 2003, 06:31 AM

yes,get a rma number,other wise you have probs returning it or exchange it

**MIG-31** · Dec 23, 2003, 06:38 AM

with no rma number the store will just return it to you and charge you for the reposting fees.always phone or email the site first.

Finsta · Dec 23, 2003, 09:18 AM

The odd part about it all, is that I bought at a local store. So I don't have to worry about fumbling. Heck, I would buy from NewEgg if they shipped to Canada. I am going to get a RMA number tomorrow.

KiwiRack · Dec 23, 2003, 01:56 PM

HUmmm, you will get friends around here that I'm sure would help you out; I have heard about the no-ship to Canada thing and never understood why, I mean it's as close (shipping) as some distant points in the USA ~Main to Aloha, now that's shipping.

I have bought for someone and re shipped and found it expensive unless the order is big & light enough, along with a good deal of trust.

Cheers

**MIG-31** · Dec 23, 2003, 02:01 PM

Quote:

Originally posted by Finsta
The odd part about it all, is that I bought at a local store. So I don't have to worry about fumbling. Heck, I would buy from NewEgg if they shipped to Canada. I am going to get a RMA number tomorrow.

as you bought it from a local store you do not need a rma number,just take it in the store yourself.

rma numbers are for postal returns.

Finsta · Dec 24, 2003, 11:47 AM

The serious problem is that I do not know if I can return it as I have scratched the HL2 coupon.

**MIG-31** · Dec 24, 2003, 12:06 PM

Quote:

Originally posted by Finsta
The serious problem is that I do not know if I can return it as I have scratched the HL2 coupon.

could be a problem if there is nothing wrong with the card. bit of a bummer is that if they go against what youre wnating.

Finsta · Dec 24, 2003, 01:09 PM

Well, parts are a little screwy like the VGA connector. I get lock-ups and artifacts without even over-clocking it.

Finsta · Dec 24, 2003, 06:49 PM

Today, I got my RMA number. I am going to ship it out. Wish me luck.

Bicka · Dec 25, 2003, 02:59 PM

I've gotta say my Asus card hasnt given me any hickups whatsoever. I must be blessed or something. Yeah the vga connector does feel loose but not once its screwed in properly. No artifacts or lockups so far! Fresh install of windows perhaps?

Finsta · Dec 25, 2003, 03:00 PM

Tried....Gonna send it to the ASUS Repair. Maybe they'll fix it up...

Madgoat1979 · Dec 25, 2003, 03:44 PM

same thing happend to my geforce 4!!!!

First time I fought with PNY to honor my "Lifetime warrenty"... Had to threat'in the better bussiness bureu to get them to CALL ME!!!

After I rma'ed it.... they sent me a peice of shizza that they put some kind of "gum" on one of the resitors that made contact with a heat coil.... I found out latter (about a week latter) that the gum heated up and slide down off the resistor....

Made conntact with the heat coil again!!! and then poped a soldier after it heated up too much....

took a lLOT of looking to find the problem.... But I ended up taking the damn heat coil off.... turning up side down... and soldiering it on that way... (keeps it out of the way... so as not to touch anything else)

Bottom line, I hate PNY and will never buy them again... But as for the card... If they give you grief ... put your foot down... I know its hard to act tuff over the phone... but do it, and if you have to file a BBB complaint.... They will be kissing your feet quickly!!!

MG

Finsta · Dec 25, 2003, 04:40 PM

Yeah, I am not worried about that. Hell, my mom is good at scaring companies as a customer. At the local grocery store, they know her by her first name and they just do it. No fight is put up as they know. And anyways, I doubt the BBB is applicable to Canadians.

KiwiRack · Dec 25, 2003, 05:02 PM

When video cards become almost as expensive as entire rig setup and then end up geting a non QA card, It's worth noting that the BBB is nothing more than a cushion for large companies (In other words it's really bogous {Had experience with this group since 1985}, if one really wants to impact on a company, the following link is full proof to really get under their skin; in a meaningful way:

Rate the best & worst If a company uses this line of approach to advance sales, I can vouch that these companies watch their ratings very close (management) and will opimize Customer Satisfaction in order to stay alive! A small caveat, if you rate a company poorly and they give you results, it's very prudent to come back & note the result -Gives you a heads up on future purchases (meaning thay will generally hand pick your next order). Of course if you read the site you will also find the total failures -To avoid!

Local dealers are easier to deal with, but the downside is tax & often higher prices.

Cheers