Possible Problem Due to MMC's DAO - Redux...

Dyre Straits · Mar 19, 2005, 02:52 AM

Since upgrading my system and installing the newest Windows XP Home w/ SP2 from a CD, I'm having fits with my Roxio Easy Media Creator 7.

Whenever I start it up, it wants to install and configure DAO.msi.

After checking the Roxio Support site, the only suggestion there is to uninstall and reinstall Office 2000. Well, first off, I hadn't installed Office 2000 yet at all. So, I went ahead and did so. That didn't resolve the problem.

Further searching via Yahoo and Google produced this little suggestion: Check ATi's Website for the DAO installed with MMC.

So, how would this have any affect on Roxio's program? AND, more importantly, how do I fix it?

swimtech · Mar 20, 2005, 10:57 PM

Looks like the program needs it. I don't know the inner workings or dependencies of Roxio 7 though. Do you have the DAO (Data Access Objects) installed? I know it's necessary for the MMC for ATI's AIW's and tuners to operate properly, but again, I don't know why.

Dyre Straits · Mar 21, 2005, 02:45 AM

Yes, in fact, I have MMC 9.3 installed on the computer and it's working fine.

Now, here's the rub: I installed Roxio on my other computer that has XP SP1 installed and then upgraded to SP2. Roxio starts up just fine on the 2nd computer.

Only on my main rig does it give me a problem.

Dyre Straits · Mar 21, 2005, 04:05 AM

There is DEFINITELY a problem caused by ATi's DAO 3.5.

Following a suggestion found in another forum, I Uninstalled the DAO (ATi 3.5) from my Add/Remove list.

No longer does Roxio prompt to install and configure DAO.msi anymore.

ATi, are you paying attention?

swimtech · Mar 21, 2005, 01:05 PM

Interesting, sounds like you're saying that ATI needs to update their DAO requirement to get up to speed with SP2 and Roxio 7. Did find that the latest version is 3.6.

Is your MMC stuff still working ok after the DAO uninstall?

Dyre Straits · Mar 21, 2005, 01:24 PM

Quote:

Originally Posted by swimtech

Interesting, sounds like you're saying that ATI needs to update their DAO requirement to get up to speed with SP2 and Roxio 7. Did find that the latest version is 3.6.

Is your MMC stuff still working ok after the DAO uninstall?

So far, everything's still working. My understanding is that DAO is primarily needed for the MMC Library to function. However, that seems to be working also.

theonlybabyface · Mar 21, 2005, 03:43 PM

I've seen this before and Roxio only says that it needs to reconfigure DAO at launch if you used a registry cleaning program prior. Something in the registry must get removed as it works fine after.

Dyre Straits · Mar 21, 2005, 10:56 PM

Quote:

Originally Posted by theonlybabyface

I've seen this before and Roxio only says that it needs to reconfigure DAO at launch if you used a registry cleaning program prior. Something in the registry must get removed as it works fine after.

Where did you get this information from Roxio? The only thing I found when searching their support was to reinstall MS Office.

audio_dna · Mar 31, 2005, 07:14 PM

Hi
I have the same problem with ATI MMC and DAO, but not with Roxio, rather, the PC game 'Act of War - Direct Action'
- Just thought I'd add this comment. I haven't found any other solution but to uninstall DAO.
Also, I don't have ms office installed. Strange problem...

Dyre Straits · Mar 31, 2005, 11:39 PM

Quote:

Originally Posted by audio_dna

Hi
I have the same problem with ATI MMC and DAO, but not with Roxio, rather, the PC game 'Act of War - Direct Action'
- Just thought I'd add this comment. I haven't found any other solution but to uninstall DAO.
Also, I don't have ms office installed. Strange problem...

I've done quite a bit of research on this while trying to remedy my own situation.

I found that a lot of people having this problem were having it with various programs. It's interesting that a significant number have pointed the finger of blame on the ATi DAO app. Uninstalling it resolves many of those other issues, too.

konebear · Apr 7, 2005, 01:54 PM

I've had the same problem, not with Roxio, but with Nikon View (photo software with Nikon cameras): "unable to find DAO.msi" I installed at one time DAO in conjunction with ATI's TV Wonder software. I've been led to believe the solution was to uninstall DAO from Control Panel>Add/Remove; however, when I attempt to uninstall DAO, I come up with a fatal error 1603 -- which I believe is telling me that the uninstaller cannot find the software to uninstall. My intuition tells me to REINSTALL DAO from the ATI website, but if anyone has any experience with this, please let me know. I fear I am only digging a bigger hole for myself. My only alternative is to forget attempting to use Nikon View -- so far, the only software that has come up with this problem. (Using XP-Professional, Pentium IV 3.0, 2GB).

Dyre Straits · Apr 13, 2005, 11:31 AM

Quote:

Originally Posted by konebear

I've had the same problem, not with Roxio, but with Nikon View (photo software with Nikon cameras): "unable to find DAO.msi" I installed at one time DAO in conjunction with ATI's TV Wonder software. I've been led to believe the solution was to uninstall DAO from Control Panel>Add/Remove; however, when I attempt to uninstall DAO, I come up with a fatal error 1603 -- which I believe is telling me that the uninstaller cannot find the software to uninstall. My intuition tells me to REINSTALL DAO from the ATI website, but if anyone has any experience with this, please let me know. I fear I am only digging a bigger hole for myself. My only alternative is to forget attempting to use Nikon View -- so far, the only software that has come up with this problem. (Using XP-Professional, Pentium IV 3.0, 2GB).

In your case, if DAO didn't install properly, that just might be why you're getting the 'unable to find DAO.msi' error message. I don't believe it would hurt to reinstall the ATI DAO in this case. If nothing else, the reinstallation should make it able to uninstall if need be.

Dyre Straits · May 31, 2005, 04:18 AM

This problem reared its ugly head again after a new reformat and installation of Windows XP Professional SP2.

After installing MMC 9.03, Roxio Easy Media 7 again gave me that DAO problem.

Uninstalling the ATI DAO resolved it quickly.

voyageur5 · Aug 3, 2005, 08:38 PM

Just remove ATI's DAO and started all the apps from ROXIO's to which validates their DAO library. Reinstalled The DAO from ATI and problem hasn't come back... so far

H3X4D3C1M4L · Aug 4, 2005, 08:41 AM

I had this problem. Downloading DAO_MDAC.exe from Microsoft fixed the problem without having to uninstall DAO.