|
Thanks for the enlightenment Allan. I can't believe someone ever thought this was a good idea. I just talked to the guy again, and it gets better. Yes, they are sending him the CD's, which is fine. When he asked for an explaination as to how to use the restore feature, they (the forth person he was directed to, btw) told him... "I can't tell you how to use it as it would qualify as software support, and your warranty only covers hardware, I'm sorry, click".
It would definetly seem as though they dont want people to know about this.
|