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Old Aug 26, 2004, 04:26 AM   #1
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??? No subwoofer in DS3D

I have an analog 5.1 speaker setup. Everything here works fine, but I'm not getting sound from the subwoofer in hardware DS3D, in software DS3D it works, but I only get stereo sound.

My Surrounder is configured to 5.1, surround on and bass redirection on with a split freq of 160Hz. Windows speaker setup is at 5.1 also.

The positional audio works fine, I've used Rightmark 3D Sound 1.20 and some games to test.

Can anyone help?
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Old Aug 26, 2004, 04:33 AM   #2
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what program(s) are you using?
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Old Aug 26, 2004, 03:03 PM   #3
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I'm using Rightmark 3DSound and games (serious sam, painkiller, splinter cell), anything that uses hardware DS3D makes the subwoofer quiet, and in soft DS3D I get only stereo but with the sub working.

In everything else (winamp, media player, etc) the sound is good and the subwoofer works.
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Old Aug 26, 2004, 03:07 PM   #4
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do you have the latest version of directx?
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Old Aug 26, 2004, 03:20 PM   #5
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Yes, 9.0c.
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Old Aug 27, 2004, 05:21 PM   #6
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I forgot to say that I have a SBLive 5.1.

I've searched this forum for someone with a problem like mine but I couldn't find anyone. Tried change the drivers too, 3538a and 3534f, but same thing.

Isn't there any workaround for this situation?
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Old Aug 27, 2004, 10:14 PM   #7
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It shouldn't affect the subwoofer output, but you should have Surround set to Off in Surrounder if you are using 5.1 speakers - otherwise it will mix some or all of the front DirectSound3D sounds into the rear speakers.

Also, what happens when you try the kX Speaker Test applet?

Another thing to try would be clearing your DSP and wiring the DS3D outputs directly to your analog speaker outputs - if that works then you know it's a kX configuration issue (probably with surrounder or the mixer).

EDIT: You may want to try turning off bass redirection as well (e.g. try the 5.1 Direct Path preset in Surrounder) - it's possible that bass redirection clobbers the DS3D subwoofer signal somehow (I don't use Surrounder myself, so I don't know its quirks).

Again, I'd highly recommend using the Speaker Test applet as an easy and quick way to test your DS3D lines.
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Old Aug 28, 2004, 01:55 AM   #8
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Quote:
Originally Posted by HunterZ
It shouldn't affect the subwoofer output, but you should have Surround set to Off in Surrounder if you are using 5.1 speakers - otherwise it will mix some or all of the front DirectSound3D sounds into the rear speakers.
Thanks for the advice, I'll turn it off when using DS3D.

Quote:
Originally Posted by HunterZ
Also, what happens when you try the kX Speaker Test applet?
All the speakers respond correctly, even the subwoofer.

Quote:
Originally Posted by HunterZ
Another thing to try would be clearing your DSP and wiring the DS3D outputs directly to your analog speaker outputs - if that works then you know it's a kX configuration issue (probably with surrounder or the mixer).
I don't know if I make it right:
I've wired FXBus4 to FXBus9 in "FXBus" directly to the correspondent "Epilog" entries. All the speakers worked fine in the KX test, but still no sub sound in DS3D.

Quote:
Originally Posted by HunterZ
You may want to try turning off bass redirection as well (e.g. try the 5.1 Direct Path preset in Surrounder) - it's possible that bass redirection clobbers the DS3D subwoofer signal somehow (I don't use Surrounder myself, so I don't know its quirks).
No changes.
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Old Aug 28, 2004, 03:12 AM   #9
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Strange... You're sure that you have Windows multimedia properties set to 5.1 mode?

Also, if you click just the subwoofer icon in the test applet, does the sound come out of the subwoofer? I'm wondering if maybe your center and subwoofer are swapped or something - I've seen it happen before.

Other than those possibilities, I'm pretty stumped.
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Old Aug 28, 2004, 03:39 PM   #10
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Quote:
Originally Posted by HunterZ
Strange... You're sure that you have Windows multimedia properties set to 5.1 mode?
Yes, the sound configuration in Windows is to 5.1 speakers.

Quote:
Originally Posted by HunterZ
Also, if you click just the subwoofer icon in the test applet, does the sound come out of the subwoofer? I'm wondering if maybe your center and subwoofer are swapped or something - I've seen it happen before.
Yes, if I click on the speaker icon for the subwoofer the sound comes out of it, and only from it.

Quote:
Originally Posted by HunterZ
Other than those possibilities, I'm pretty stumped.
Me too
I think that I'll have to install the Creative crap again if I don't find a solution.
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Old Aug 29, 2004, 04:01 AM   #11
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I just thought of something else to check: Is your hardware acceleration slider in your windows multimedia properties (aka sounds and audio devices)->advanced->performance menu set all the way to the right (full)?
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Old Aug 29, 2004, 02:44 PM   #12
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Yes.
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Old Aug 29, 2004, 04:11 PM   #13
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Damn... And your default Windows sound device is kX Wave 0/1?
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Old Aug 29, 2004, 10:42 PM   #14
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Yes.

If I choose kX Wave 8/9, the subwoofer plays in the right channel and the center plays in the left channel, in DS3D.
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Old Aug 29, 2004, 11:59 PM   #15
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It sounds like everything is working fine. I just tried RightMark 3DSound 1.0 (after remembering that I still had it installed) and noticed the same behavior that you pointed out. I think the problem may be with that program more than with kX, as my subwoofer works fine in many other applications that use 5.1 sound (well, 5.1 downmixed to 4.1 in the DSP in my case).

Maybe it is a kX bug though - someone would have to test RightMark with the Creative drivers or some other 5.1 sound card and speakers I guess. Certainly kX chokes on some modern games that are supposed to use positional audio, such as Halo and Doom 3.

One thing you can do if you want to force the use of the subwoofer for low frequencies in DS3D apps is to create a custom DSP setup that uses Crossover plugins to split out the bass frequencies from the 5 non-subwoofer DS3D channels, then mix those together with the subwoofer DS3D channel and send the result to the subwoofer output of the DSP. Basically you'd be downmixing 5.1 to 5.0 and then upmixing to 5.1 again ("take off, nuke the site from orbit - it's the only way to be sure"). I'm half inclined to try it myself, except that it doesn't bother me enough to overcome my laziness

My intuition though is that the people writing these games and test applications have to specifically tell DS3D to use the subwoofer or something, and that many of these applications don't do it.

You might also want to try playing with DirectSound Control (http://www.parawurst.com/www.bockhol...dsc/index.html), a DirectSound wrapper that lets you force DS/DS3D to behave a certain way (such as using 5.1 as the speaker mode, regardless of what an application or your multimedia settings tell it to use). It works for some apps (e.g. Deus Ex 2) but not others (e.g. Doom 3) for me though...
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Old Aug 30, 2004, 04:00 AM   #16
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Quote:
Originally Posted by HunterZ
It sounds like everything is working fine. I just tried RightMark 3DSound 1.0 (after remembering that I still had it installed) and noticed the same behavior that you pointed out.
Good to know that you are also having the problem. It was making me crazy to think that only I was having this thing.

Quote:
Originally Posted by HunterZ
One thing you can do if you want to force the use of the subwoofer for low frequencies in DS3D apps is to create a custom DSP setup that uses Crossover plugins to split out the bass frequencies from the 5 non-subwoofer DS3D channels, then mix those together with the subwoofer DS3D channel and send the result to the subwoofer output of the DSP. Basically you'd be downmixing 5.1 to 5.0 and then upmixing to 5.1 again ("take off, nuke the site from orbit - it's the only way to be sure"). I'm half inclined to try it myself, except that it doesn't bother me enough to overcome my laziness
I will try that. I think that will work.

Quote:
Originally Posted by HunterZ
You might also want to try playing with DirectSound Control (http://www.parawurst.com/www.bockhol...dsc/index.html), a DirectSound wrapper that lets you force DS/DS3D to behave a certain way (such as using 5.1 as the speaker mode, regardless of what an application or your multimedia settings tell it to use). It works for some apps (e.g. Deus Ex 2) but not others (e.g. Doom 3) for me though...
I've already tried this, and this thing never worked here in anything that I've tried. I will try again before make adjustments in the DSP.
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Old Aug 30, 2004, 12:32 PM   #17
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System Specs

Do you get this problem with the KX driver version 3537, too?

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Old Aug 30, 2004, 02:46 PM   #18
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I'm using 3537 right now, same thing.
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Old Aug 30, 2004, 04:13 PM   #19
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Windows probably got messed up on you somewhere. Try using driver cleaner after uninstalling the KX drivers and use Cab Cleaner, too (Cab Cleaner is under tools on the Driver Cleaner toolbar). Then reinstall 3537. If that doesnt work, try a reformat of the HDD that your OS (Operating System) is on, and then, see what happens, if that's not too much of a hassle for you.

Driver Cleaner can be found here: http://www.driverheaven.net/cleaner/

I use 3537 and these drivers work well on my system.

Goodluck

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Old Aug 30, 2004, 07:09 PM   #20
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thomasabarnes: Except that I'm experiencing the same thing (with the 3538 dev release). I think it's much more likely that this issue actually exists in kX - I'll bet that if you try RightMark 3DSound you'll notice the same thing too.
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Old Aug 30, 2004, 07:19 PM   #21
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Quote:
Originally Posted by thomasabarnes
Windows probably got messed up on you somewhere. Try using driver cleaner after uninstalling the KX drivers and use Cab Cleaner, too (Cab Cleaner is under tools on the Driver Cleaner toolbar). Then reinstall 3537. If that doesnt work, try a reformat of the HDD that your OS (Operating System) is on, and then, see what happens, if that's not too much of a hassle for you.
I've tried Driver Cleaner, still the same problems.
I've already tried to format the HDD before ask here for help.
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Old Aug 31, 2004, 12:32 AM   #22
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System Specs

Hum...

What are the detailed specs for Nashrg's system?
Are you both running Athlons? Same Motherboard, same soundcard, same drivers for any hardware? the variables can make this very complex.

Seems pretty hard to be a KX driver issue because 3537 is running on other people's system OK. But if u 2 have a common spec about your systems, maybe it can be narrowed down what the problem is.

HunterZ: you say try RightMark 3DSound, and I might find the same problem as u 2 are having? I get 5.1 sound now using 3537, are you saying I dont really get 5.1 even though I hear all the 5.1 speakers working, or what? I dont use such software for tests. I just judge by my ears and what I hear coming from the speakers. Am I missing something here?

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Old Aug 31, 2004, 01:12 AM   #23
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Quote:
Originally Posted by thomasabarnes
What are the detailed specs for Nashrg's system?
Are you both running Athlons? Same Motherboard, same soundcard, same drivers for any hardware? the variables can make this very complex.
My system:

Athlon 2400+ Processor
ASUS A7V8X-X Motherboard
512 DDR Kingston Memory
Geforce FX5200 64-bit 128MB
Soundblaster Live! 5.1 with 5.1 analog speaker system
80GB HDD Seagate
20GB HDD Maxtor

Quote:
Originally Posted by thomasabarnes
HunterZ: you say try RightMark 3DSound, and I might find the same problem as u 2 are having? I get 5.1 sound now using 3537, are you saying I dont really get 5.1 even though I hear all the 5.1 speakers working, or what? I dont use such software for tests. I just judge by my ears and what I hear coming from the speakers. Am I missing something here?
I think he is just saying for you to get Righmark 3DSound and test in your system. Maybe there's some problem with the software and not with kX drivers.

HunterZ: Can you tell some application or game that works in your system using hardware DS3D? Maybe I can get this and test here, to see if the subwoofer works in it.
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Old Aug 31, 2004, 04:12 AM   #24
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thomasabarnes: No, I'm saying that I get 5.1 sound in some apps and not others, and that Nashrq gets 5,1 sound in some apps and not others, and that as a result I'm betting that the same holds true for you if you're willing to test out the apps we're having issues with (RightMark 3DSound, Doom 3, Halo, etc.).

Let me say that again: some apps DO work with 5.1 (AC3Filter, Unreal Tournament 2004, Morrowind, Diablo 2 - I think), but some apps do NOT work (properly or not at all) with 5.1 on kX (Doom 3, Halo, RightMark 3DSound). From the reports of others who have been as willing to test as thoroughly as I have, I am thorougly convinced that the issues I have with these applications in kX are present and easily reproducable on any system running kX.

BTW, my relevant computer specs are listed in my sig.

With RightMark 3DSound, all you have to do is:
1. Turn your subwoofer way up.
2. Run the 3DSound Positional Accuracy Test program. It starts in software mode and we can hear our subwoofers clearly.
3. Change to hardware mixing and we can no longer hear our subwoofers.

With Halo:
- Enable hardware sound and things will go haywire (at the very least, you will no longer hear music)

With Doom 3:
- Enabling surround results in no difference from leaving it disabled. Anything that you hear from your rear speakers is a Prologica or Surrounder trick, and you will not be able to hear sounds that are supposed to be coming from directly behind you no matter what settings you use in Doom 3, Windows, or kX.

Nashrq: I listed a few games and apps currently on my system that work well for me (AC3Filter, Unreal Tournament 2004, Morrowind, Diablo 2). You may want to turn the music off in games when testing, as they usually use Wave 0/1 for the music (which is awesome because I use Prologica on Wave 0/1 so I get ProLogic-like music in addition to 5.1 DS3D positional audio for sounds in many games! This is why I haven't gone back to the Creative drivers actually).
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Last edited by HunterZ; Aug 31, 2004 at 04:18 AM.
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Old Aug 31, 2004, 05:58 PM   #25
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OK:

I went and got Righmark 3DSound v1.20. I can hear the subwoofer in hardware mode, but it is louder in software mode. I used the RightMark 3DSound Positioning Accuracy Test. Is that the right test?

I will install Halo and see what I hear.

On the test, if I turn my speakers half way up the subwoofer is shaking loud in the test, but other speakers are considerably louder (all 5). Yet, the subwoofer is shaking loud at the half way up point.

Did u guys say u hear nothing from your subwoofer when conducting the test in hardware mode? If that's the case something is wrong. Btw, I'm using v 3537 of the KX Driver. My system specs are in my signature.

I noticed that you two are using Athlons processors, but I dont think that could be the culprit. I'm stumped. Maybe someone else will reply with a resolve.

Sincerely, thomasabarnes
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Old Aug 31, 2004, 06:03 PM   #26
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from what i have heard the rightmark 3d program has issues with some soundcards/drivers - this could be the problem
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Old Sep 1, 2004, 09:53 PM   #27
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I have AC3Filter here and it works great too.

Quote:
Originally Posted by dj_stick
from what i have heard the rightmark 3d program has issues with some soundcards/drivers - this could be the problem
I've found another software to test DS3D too, Audio Winbench.

There's no subwoofer sound in the test of this one too.
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Old Sep 2, 2004, 03:31 PM   #28
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Nashrg :

I believe you and HunterZ have system specific problems. I used Righmark 3DSound v1.20 (and the v3537 KX driver) and I get sound from my subwoofer, although the sound is not as loud when I used the software mode instead of the hardware accellerated mode in the test.

I installed Halo and played some and found that when hardware accleration is turned on in game options, I dont get music in the game, and music and some audio is missing from the cut scenes, but the subwoofer works as it did in the hardware acceleration mode of the Righmark 3DSound v1.20 test.

I dont know what you all's problem is that your subwoofers dont work in the 3dSound tests and some games (when using hardware acelleration), but to some extent, I believe it's a system specific problem. I do say again, though, that I get no music in the game, and lose music and some audio from cutscenes, when I turn on hardware acelleration from the Halo Game Options menu. However, I do hear the subwoofer when hardware acelleration is on or off in Halo game options. I hear music in game and in the cutscenes when I turn off hardware acelleration in Halo Game Options.

I'm stumped concerning the problem you two have, but good luck with fixing it.

Sincerely, thomasabarnes
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Old Sep 2, 2004, 08:22 PM   #29
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Originally Posted by thomasabarnes
Nashrg :
I installed Halo and played some and found that when hardware accleration is turned on in game options, I dont get music in the game, and music and some audio is missing from the cut scenes, but the subwoofer works as it did in the hardware acceleration mode of the Righmark 3DSound v1.20 test.
You misunderstood me. The problems in Halo and Doom 3 were not subwoofer-related. The problems I have in Halo in particular are very similar to what you described. My subwoofer seems to work fine in most DS3D apps other than RightMark 3DSound. I should try v1.20 though to see if that has any effect.
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Old Sep 2, 2004, 08:53 PM   #30
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OK I C.

Cya around, guy, I'm sure.

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My Music Production: Top 40, Contemporary Christian, Pop/Rock, Decent Rap, Inspirationals, and Children Songs
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