Cannot get full resolution on HD3870 0n 22" monitor

Nabukodonosor

Hi there. I'm having constant problem getting full 1680X1050 on my 22" samsung 223bw, in Vista 32-bit SP1 Ultimate. I've tried all catalyst drivers from 7.12 to 8.3. Also tried drivers from CD that came with the card. ATI Tray Tool can't start with some "cannot load low-level driver" error or something like that. I can only get 800X600 and 1024X768. It's very frustrating. I have the latest Samsung drivers for my monitor. Some pics: http://www.benchmark.co.yu/forum/att...1&d=1206476562 http://www.benchmark.co.yu/forum/att...2&d=1206476593 It's all good in XP.

[hobo]eclipse

I dont use any of the 3rd party Radeon apps on my 3870. ATT and ATI Tool were always squirrly for me with the 3870. Rivatuner did alright. After a bios flash to correct the fan issues, i just stick with the CCC. I can understand not wanting to use the CC as i can be a RAM hog, but how much RAM do you have? If you have 2 gig+ i'd go with vista and the CCC only, if you have less than 2 gigs stick with XP and your usual driver setup with 3rd party apps.

What was the original question though, getting tray tools to work or getting the resolution to 1680*1050? Can u set it with windows display properties when u right click the desktop?

Judas

CCC has a extremely small footprint now.. specially under vista.....

the CCC program and it's sub programs that run constantly take up such minimal amounts of ram and power that they essentially don't excist...

There isn't any reason now to use ccc... technically.. and the capabilities of the hd3870 are basically dropped to 0 when your not using CCC...


Anyways, make sure your not disabling any of the services nessary for the card to work.

Nabukodonosor

No! That's the issue. I didn't disable anything. I only installed the Windows and after that Catalyst drivers. Nothing else!

temeteus82

I think the issue is that the monitor is identified as multiple monitors. You have two monitors ??

Nabukodonosor

No, just one. But I don't think that's the issue here. Here's the pic fom XP: zSHARE - clipboard01.jpg

Judas

can you give us a full list of your system specs?

Nabukodonosor

Sure. Amd Athlon X2 6000+ Biostar Ta770 a2+ Geil 2GB 800mhz (2x1gb) 2X250 GB Western Digital Raid0 Samsung 22" 223BW MSI ATI RX3870 T2D512E Sound onboard

[hobo]eclipse

I would try a run with DC and reinstall, if the issue persists maybe try and reinstall chipset drivers, is there anything coming up as not fuctioning properly in the device manager?

Nabukodonosor

No. Everything looks just fine. Except...I have a lot of problems with my raid0 system...lot of 'disk corrupt' errors. I don't know what is the cause of this. Maybe this is someway connected with this 'resolution' problem of mine.

temeteus82

if you got those issues this issues is less important. If your disc is corrupt then I strongly recommend you to fix that issue, since it will cause data loss.

CATALYSTCATCHER

I second and third that advice.
a) because it is 100% the correct thing to do
b) I suspect the ati display driver is not actually running. And that could be due to corrupt files that refuse to load.

8x6 and 10x7 only, tell me you are likely running the default Vista display driver which does not allow anything else except, maybe 640.

Of course that is all just a hunch, but you gotta fix your disks first. Otherwise, you are building your Vista home on a foam rubber foundation in quicksand.

Nabukodonosor

How to fix this disk issue? My disks are in raid0 mode that goes over southbridge controler. My motherboard also has one more raid controler, jMicron. I have a feeling these raid controlers are the main couse of all my problems. In Vista, i think i'm runnng the default display drivers, not the catalyst.

temeteus82

run chkdsk /R on all drives, some drives needs to be checked during boot. If that can't fix them you need either new hardrives or new mobo.

Nabukodonosor

Is there a utillity that can tell me for sure if my hard drive or mobo is corruptly?

Nabukodonosor

I did the check disk, and here are the results: zSHARE - chkdsk d.jpg zSHARE - chkdsk e.jpg This is for D and E. C was check during the boot time. I think it went just fine.

suhi-R

did you try updateing your monitor drivers. i have 226WB S class monitor and sapphire 3870 card and hatdproblem like that before i updated my monitor drivers. you can get drivers at the samsung web page

Nabukodonosor

Yes, i have the latest samsung drivers. These Download Center SAMSUNG

[hobo]eclipse

have you tried uninstalling the drivers and reinstalling them? i recommend you use drivercleaner after you uninstall in safe mode (read the instructions)

Nabukodonosor

Yes i have.

shaman9876

When looking at your screen shots above I can see that you monitor is identified as Default. Which means that your drivers are not installed if they were then it would identify the monitor as a samsung. When looking at the manual for this monitor is shows step by step instructions for it with pictures.

from manual.

Microsoft® Windows VistaTM Operating System
Insert your Manual CD into your CD-ROM drive.
Click (Start) and "Control Panel". Then, double-click on "Appearance and Personalization".
Click "Personalization" and then "Display Settings".
Click "Advanced Settings...".
Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the
configuration for your monitor is completed. The monitor can be used as is.
If the message “Windows needs...” is displayed, as shown in the figure below,
click "Continue".
This monitor driver is under certifying MS logo, and this installation doesn't damage your
system.
The certified driver will be posted on Samsung Monitor homepage
SAMSUNG United States
Click "Update Driver..." in the "Driver" tab.
Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list
of device drivers on my computer".
Click "Have Disk..." and select the folder (for example, D:\Drive) where the driver setup file is
located, and click "OK".
Select the model that matches your monitor from the list of monitor models on the screen, and
click "Next".
Click "Close"→ "Close" → "OK" → "OK" on the following screens displayed in sequence.


I hope it helps but it looks like the monitor is not install or not installed properly and you should try it again following the manual.

It has happened to me too many times. When It happened in Linux it was a pain for they did not list the hz vertical refresh in the manual.

Good Luck.

Nabukodonosor

OK. I'll try. tnx

E-D@N

this one is easy

my friend also have an 22 inch screen with a weird resolution of 1680X1050...
i solved it easly - this issue has nothing to do with the HD card of yours you need a software that will tell the OS that you are able to such resolutions - in my friends case it was HP software that activated the 1680X1050 feature - in your case it suppose to be Samsung program... or something - i repeat - it's not the HD3870 issue... look for the disc that came with the monitor

it could be the drivers for the monitor - but as i recall,
a program was needed... "HP My Display" program fixed it for him...

Good luck!