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Old Feb 21, 2008, 04:43 PM   #1
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Pissed jp: Operation genesis troubles

ok here's the issue

JPOG is a 3D zoo game from 2003

I can play this game for aprox 1-2 hours, till a certain point. Afther this period, my PC automaticly reboots. In the good old days, my pc gave me the location of the "interupting files "either:

c:\DOMCUME~1\JANCOR~1\LOCALS~1\Temp\WER8a14.dir00\ Mini082705-01
c:\DOMCUME~1\JANCOR~1\LOCALS~1\Temp\WER8a14.dir00\ sysdata.xml


however latly my PC doesn't so I don't know if this info is still vailid. When restarting the game afther a "crach" and reloading a saved game from before this event, I can play aprox 5 min. Afther that the PC restarts again. I've also installed this game on a other computer using the exact same setting, but it works like a charm, so there has to be somthing wrong with my PC.

things I tried

reinstall
card driver upgrade/downgrade
card underclock
replacing x740 with x850
changing ATI to NIVDIA
motherboard driver upgrade
changing settings from low to high and evrything between
all things I can't remember...

What the real issue is, is that I know there's somthing wrong, I just don't know what !

a few years ago I posted this topic at a forum TresCom Forums • View topic - troubles

can these problems be caused by corrupt ram/200GB ? the odd thing is this only happens to this game.

I don't think that the CD is damaged, becouse I did test it intencifly on an other systhem

All help is welcome

Regards, John
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Old Feb 21, 2008, 04:48 PM   #2
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ooh yes and I also contaced the distributer of the game wich provided me with this usefull information

Quote:
Hello,

Thank you for contacting Vivendi Universal Games Technical Support.

My name is Grace. I am a Technical Support Engineer and will be
Interacting with you on the issue you are experiencing.

The product support lifecycle for the game that you are referring to has come to an end and is no longer supported by Vivendi. For a complete list of the actively supported games please visit the following website:

[COLOR=#0000ff]http://support2.vugames.com/vug/answer.aspx?ID=6467[/COLOR]

For other Vivendi Universal Games products, you may access the technical support knowledge base at [COLOR=#0000ff]http://support.vugames.com[/COLOR]. You may also refer to the Vivendi Universal Games community forums at [COLOR=#0000ff]http://www.vugames.com/forum.do[/COLOR] as an additional means of support.

Thank you for your understanding and continuing support.

Regards,

Grace
Vivendi Universal Games Technical Support
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Old Feb 21, 2008, 05:37 PM   #3
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System Specs

They don't support a 5 year old game? It is abandoned then, nice.

Do you play any other games apart from say reversi or minefield etc.
Do you encounter this issue only with this game?

My first reaction, have you patched the game?

Second, are you using Vista or XP?

Third, sounds like high temperatures over hardware, if you say you changed graphics card and the problem remains, then the problem might be with your CPU or Mainboard or HDD Overheating.
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Old Feb 21, 2008, 06:54 PM   #4
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well it acts like a overheat, but it isn't. I can play oblivion, bf2 all open wibouth overheating, and I just cleaned the coolers. I tried once to totaly underclock my cand and let the fan turn at max with no result.
Also when the game is shut down, one can see a blue sceen with aloth of text on it, but it dissapears in less then a second and then the PC is shut down



(BTW that mail was sent like 3 years ago).

This game doen't have a patch :S, but it worked fine on 2 other computers (one 2.13Ghz,Gforce4Mx,512RAm XP and one 2.4Dualcore, Gforce7600GT 1024RAM Vista).

I have a 3.2Ghz 8800GT 2048RAM XP. It only shuts down on this game and it only seems to be on my PC. I did alot of googling and posted on all fansites of this game, but none seem to have the problem I have. My PC was bought years afther this came out so one should expect that it is fully suported.

I have absolutly no idea what can be cousing this. I susspect that the 2 files I named are somehow interacting with this. I was once told to delete them, becouse they are TEMP files, but my PC simply denies me.

I have absolutly no idea

anyway be sure to read the topic I posted, to see of any of this is true and could affect the game

regards John
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Old Feb 21, 2008, 07:47 PM   #5
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System Specs

Well then, the other two things that I can think of now are
1)Memory problem, test your RAM with a program.
2)Graphics driver conflict. Try newer or much much older driver for your graphics card. The problem is that the 8800GT is a new one so you can't go too much back. Try the oldest driver you can find for the 8800gt.


What are the requirements for the game?
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Old Feb 22, 2008, 12:52 AM   #6
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Nothing is wrong with your PC. When trying to play such an old game on newer hardware there is a high chance you will get a driver or programming conflict. That's most likely a programming conflict.

All you can try is running the game into compatibility mode emulating an older OS. I don't think that using the oldest drivers for your hardware will help in any way, but even if they do, that would damage the performance of all other games you play.
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Old Feb 22, 2008, 06:27 AM   #7
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ok, the game is from 2003 and my pc is from 2005, but it never worked properly on it.

min spects
400mhz pIII, 128mbRAM,1Gb free disk, 16mb 3d aceelerator and DirectX 8.1 compatable friver, 8.1compatable sound card
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Old Feb 22, 2008, 07:08 AM   #8
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System Specs

Quote:
Originally Posted by BlueMak View Post
Well then, the other two things that I can think of now are
1)Memory problem, test your RAM with a program.
2)Graphics driver conflict. Try newer or much much older driver for your graphics card. The problem is that the 8800GT is a new one so you can't go too much back. Try the oldest driver you can find for the 8800gt.

Have you tried these? ^^


There is always the chance that it is a lost cause on your current system due to some compatibility issue or bad coding.
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Old Feb 22, 2008, 07:25 AM   #9
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I tried abouth 30 drivers for ATI as well as Nvidia, as wel as replacing cards ect so no issue there. Tested it on a other , more modern systhem then mine, and it worked perfectly. I play game from well before that era and none give me problems, only this one.

for the RAM I don't know, as I havn't found any user friedly way to find out (All methods seem to be involveld what I don't like). But anyway I would find it unlikly that my RAM sould have problems with ONE game, but runs all the others fine!

cheers, John
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Old Feb 22, 2008, 08:06 AM   #10
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System Specs

When you say ATI and Nvidia, do you mean you change your graphics card?

When you say you play till a certain point, do you mean only certain amount of time or till certain point/mission in the game?
If only certain amount of time, then what happens if you save, quit and start the game again? Do you get another hour of gaming?
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Old Feb 22, 2008, 09:51 AM   #11
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yes I mean changing vards with their according drivers.

with point the amount of time is meant. even if I just run the game, it will crach afther a certain time. If you reload a game before the crach, you only get the time between the point you saved and the crach (so usually 5-10min) instead of 1-2 hours
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Old Feb 22, 2008, 10:24 AM   #12
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In that case it sounds very much like a game error that hardware has nothing to do with. Better find another game to play. Now, how it only happens to you...don't know.
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Old Feb 22, 2008, 01:45 PM   #13
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I might have found a solution for the problem, as I have been able to play a saved game well beond the crach point. It's friday night in Europe so I'm going to the bar but I'll let the game running, so if it still runs when I get back, I know its solved.

I'll let you know if it works.
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Old Feb 22, 2008, 07:28 PM   #14
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ok lol, afther 3 years I found out what the problem was. I let the game run like 5 hours and didn't crash.

It was the soundcard for some or the other reason. Ingame, the configuration of it was set at HARDWARE where it should have been SOFTWARE on my systhem. I simply canged it and it works
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Old Feb 22, 2008, 09:58 PM   #15
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I would have never guessed that. Glad it is working now.
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