Driver Update Issues

Kaw25

Well, I play the online game Second Life on my other computer (Which uses XP and uses an nvidea graphics card), and the computer I'm having trouble with is a Dell Inspiron 6400 with an AtiMobility Radeon X1400. It appears on the website that the driver I'm using is compatible, but whenever I start up Second Life, it says it crashed, everytime. Also, when I go to the mod tool url (I think its http://www.driverheaven.net/modtool), it shows...I think two advertisments, one, then another below it, and instead of whatever is supposed to be there--probably the download for it--its just white, with no ability to scroll. Its almost like the page was cut off. Is it supposed to be like this?

Dyre Straits

Welcome to DriverHeaven!

I just checked the page you linked to and it appears to be fine.

Be sure to clear your browser's cache and re-load the page. If problems still persist, it could be that your system isn't showing images properly...and/or FLASH. Our ADs here on DH use the FLASH technology.

Let us know if you continue to have problems.

temeteus82

Hi!

No it's not supposed to be like that. I alerted Craig and he is now on it.

Kaw25

Ok, I'll keep trying and reply back with the progress later, after I sleep. (As of 3:01 am. >.>)

temeteus82

now it's working again

Kaw25

Hm...It worked a few minutes ago, and I followed the first 2 steps, I think. I rebooted like it said, but once I got back I couldn't access it again. I'll keep trying, but this is kinda weird.

temeteus82

you have downloaded the mod tool and the Catalyst Drivers from AMD?

[EDIT] there is still some issues with the mod tool site and the admin's are on it hope they get if fixed soon.

Kaw25

Update: I downloaded the mod tool and drivers, but I'm stuck on step 5. I let it extract to c:\ATI\SUPPORT, but when I try to find it to mod it, its like it doesn't exist.

Edit: I should go to sleep soon, so I won't be replying ASAP. :P

temeteus82

if you have the CAT 7.12 the path should be this : C:\ATI\SUPPORT\7-12_vista32_dd_ccc_wdm_enu_55816

Kaw25

Yeah, I had the path set to C:\ATI\SUPPORT\7-12_vista32_dd_ccc_wdm_enu_55816 , but when I browse for it with the mod tool, its non-existent.

Edit: I've been looking in the program files instead of just C:\. So...how long does the mod usually take?

temeteus82

Ok, you have just browsed the folder C:\ATI\SUPPORT\ does it have folders?

Kaw25

Yeah, it has everything. I'm just completely clueless. What bugs me a bit is that when I open the mod tool, it says 'Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.' Then below, it says 'Could not find file C:\Users\[Usename]\Desktop\Settings.xml' I have the mod tool set to my desktop, but I'm not sure why it does that.

temeteus82

Hmm... you really should have it in a separate folder and run it as admin. Since UAC is know for causing issues on some software under vista.

Kaw25

So you mean to put the mod tool in a different folder, so I don't get the error?

temeteus82

Well you still might get the error... but less stuff on desktop ... anyway try to run the mod tool as admin.

[EDIT] and look what folders you see in C:\ATI\SUPPORT\ before you run the mod tool so you can be sure that the drivers are extracted there.

Kaw25

I ran it as admin, though I still got the error. The only thing that worries me, is that when I browse for the folder (Which I may need a specific one to mod, which I think is the C:\ATI\SUPPORT\7-12_vista32_dd_ccc_wdm_enu_55816), and after I click the Modify button, nothing really happens. Its almost as if its frozen.

temeteus82

Hmm... it should take about 1 min to complete the modding..

Kaw25

Maybe I should reboot? There doesn't seem to be any progress.

Edit: It is compatible with the Radeon X1400, right?

temeteus82

yes, ATI MOBILITY RADEON X1400 support is there...
Now the problem seems to be that the drivers hadn't correctly extracted or the UAC is interfering the whole thing...

Kaw25

Hmm...After I rebooted, it mentioned that the UAC is disabled, so that seems to be fine. Maybe I DID extract it wrong....But I think I did what it said, to open it, extract to C:\ATI\SUPPORT\ , then cancel the installation after I extract it. Argh, this is frustrating.

Edit: I looked in the folders through My Computer, before the Mod Tool, and the Setup thing mentioned in the steps is in C:\ATI\SUPPORT\7-12_vista32_dd_ccc_wdm_enu_55816\Driver. Is that right?

Kaw25

Eh...no matter where I put it, there's still an error. There has to be a way to get it to stop. I think thats the only thing stopping the progress. Someone has to have encountered and fixed this, right?

temeteus82

the problem that mod tool can access the settings file is indicating that there is either Vista's UAC or some other thing not allowing it to access the file. Try this delete the mod tool and extract the tool again but this time you put it to folder in C:\ like [C:\modtool\] and try again.

Toadies

I am having a similiar problem and I hope you guys can give me some help.

I am trying to update the driver on my ATI Mobility Radeon X1400. It is currently version 8.261.0.0 dated 5/23/2006. I am running XP.

When I run the modder, I get the following error while it is modifying. I have the option to continue, but when I do, it just freezes the modder.

System.IO.FileNotFoundException: Could not find file 'C:\Documents and Settings\David\Local Settings\Temp\Rar$EX00.172\ATI ASIC Include 2.mmf'.
File name: 'C:\Documents and Settings\David\Local Settings\Temp\Rar$EX00.172\ATI ASIC Include 2.mmf'
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(String path)
at ttcWuAiIc.dbgq01yf4BruH.dtY7L9uXN(String )
at MobilityDotNET.frmMain.dVWyECS(Object , EventArgs )
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventAr gs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


Thanks for any help you guys may have to offer!

Toadies

Extracted the modder to a different folder and worked like a charm. Thanks!

temeteus82

Hi there and welcome to DriverHeaven!

Glad to hear that you got it fixed