Windows Vista Ultimate 32bit + Dell Optiplex 755 + Radeon 2400 HD XT + RandomATIKMDAG

HuntsvilleAL-TECH · Nov 5, 2007, 10:24 AM

topic says it all folks.

I've been dealing with this for about 6 weeks now.

Dell Optiplex 755 (Core 2 Quad, with Radeon 2400 HD XT)

2gigs ram.
Vista 32bit (Ultimate) from my technet subscription.

we have 4 identical systems, 3 are fine, but mine is the one at hand w/ issue.

The system will be functioning fine, then all of a sudden randomly, I'll get these weird jagged lines, and weird graphic glitches/anomolies, then I'm like oh jeez, here we go again, in 3 seconds the screen will go black, I'll hear a loud fan spin, then the screen will come back, and that display notice in the bottom right will show: the atikmdag issue in the system tray.

I"ve been trolling the net for months, and the problem seems widespread. I'm under the impression it's a pletheora of glitches from various platofrms all working together to form these radeon issues coincidently.

However, Dell posted a link to me today that fixed it 100%, so maybe if some of you can analyze the files, maybe we can tell what it does?

Evidently the fix flashed my Optiplex 755 bios, and they threw in a few ati related dll and system files, that was the fix.

A mixture of updated ati files, and a bios flash for the optiplex 755.

Dell will not say what caused it, but I know my issue has 100% went away.

This is the link to the URL people.

[FONT='Tahoma','sans-serif']http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R169410&Sy stemID=PLX_PNT_P4_755&servicetag=&os=WW1&osl=en&de viceid=14739&devlib=0&typecnt=0&vercnt=1&catid=6&i mpid=-1&formatcnt=1&libid=6&fileid=230659"[/font]

[FONT='Tahoma','sans-serif']Please follow up with me, and tell me what you think? Im curious as to what fixed this.[/font]

[FONT='Tahoma','sans-serif']THey were almost going to RMA me a new card, but right at the last second, the tech support person I was engaged with in dells web-chat (Real time) posted that link to me.[/font]

[FONT='Tahoma','sans-serif']Hope this helps anyone?[/font]

[FONT='Tahoma','sans-serif']Ryan.[/font]

*CATALYSTCATCHER* · Nov 5, 2007, 01:25 PM

Quote:

Originally Posted by HuntsvilleAL-TECH

THey were almost going to RMA me a new card, but right at the last second, the tech support person I was engaged with in dells web-chat (Real time) posted that link to me.[/font]

Hope this helps anyone?

Ryan.

Looks like they flashed the Video card BIOS to deal with Dynamic Power Management issues. I don't see any evidence of graphics drivers or other system drivers. All the files appear to be related to the bios and flash. I will see what I can dig up beyond that.

HuntsvilleAL-TECH · Nov 14, 2007, 01:31 PM

Quote:

Originally Posted by CATALYSTCATCHER

Looks like they flashed the Video card BIOS to deal with Dynamic Power Management issues. I don't see any evidence of graphics drivers or other system drivers. All the files appear to be related to the bios and flash. I will see what I can dig up beyond that.

Btw, since I installed that "flash"

I have never had the error again, maybe this is insight into all other ATIKMDAG issues that other users face w/ vista & radeon cards?

my situation is resolved.

did you find anything out?