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Old Mar 11, 2007, 11:40 PM   #1
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Thumbs Down! razer store

i ordered their new mouse last thursday, right after i ordered it i saw the yhad that nifty cable manager & sent them a email from their contact list asking if there was anyway to get it included in my order to save shipping.
an hour later i got an order confirmation. this had a different email adress to somebody in sales s oi shot him the same question.
a while later i got response to my original post saying it was being looked into, by this time u figure its to late as any changes will bork up shipping s oi sent a reply t othe address supplied saying never mind it was to late. this was all done by early thursday afternoon.
well it is sunday night & i just got an email from razer saying that they have canceled my order so i ca nget the cord manager(wich wasnt that important to me) & that i needed tonotify my bank to stop payment & then reorder the mouse & the cord thingy.
what assholes. i have ordered a LOT of comp stuff & have never had anyone arbitrarily cancel an order without checking.
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Old Mar 12, 2007, 12:47 AM   #2
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Wow that is freaking odd. Why couldn't of they just added the cord manager in the same box & charged you twice???
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Old Mar 12, 2007, 12:54 AM   #3
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they said in their email it was to late to do that. wich is np, i expected that. just didnt expect them to arbitrarily cancel my shipment without checking with me 1st. never expereinced that particular idiocy before.
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Old Mar 19, 2007, 07:57 PM   #4
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well i finally got my mouse from razer. for my trouble, they said they would send me some razer 'swag'. opened the box, took out the packing & the mouse and.... nothing. unless the packing is super special razer packing...
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Old Mar 19, 2007, 08:43 PM   #5
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It's called razer air, enjoy!
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Old Mar 19, 2007, 11:46 PM   #6
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lol. that was what that strange smell was.. and i thought a fart had slipped out.
while my new tarantula keyboard(the driver setup & directions r lacking) & the new death adder r both terrific products imo, razers storefront experience leaves a lot to be desired.
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Old Mar 20, 2007, 07:12 AM   #7
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sorry to hear that

I was looking to buy from there but instead got my logitech gx518
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Old Mar 20, 2007, 11:03 AM   #8
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^ big mistake ;p
i was thinking of ordering a copperhead off there since it's a few quid cheaper but i can't
get an answer about shipping to the uk anywhere.
that's why i get stuff from 3rd party retailers, no shit comes free
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Old Mar 20, 2007, 11:14 AM   #9
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Since I'm a mouse junkie I just ordered one of the Habu's. I would of picked up the Deathadder's but they're very similar & I picked upt he Habu for a decent price. No, not from Razer either.
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Old Mar 20, 2007, 12:04 PM   #10
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Quote:
Originally Posted by Mousey View Post
^ big mistake ;p
i was thinking of ordering a copperhead off there since it's a few quid cheaper but i can't
get an answer about shipping to the uk anywhere.
that's why i get stuff from 3rd party retailers, no shit comes free
i believe they have a different site for uk/euro.
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Old Mar 20, 2007, 12:08 PM   #11
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Quote:
Originally Posted by Necrosis View Post
Since I'm a mouse junkie I just ordered one of the Habu's. I would of picked up the Deathadder's but they're very similar & I picked upt he Habu for a decent price. No, not from Razer either.
il ike the habus custom side panel. almost got it until i read that mouse perf test ober at esr. that & it matches my tarantula keyboard.
getting used to a wired mouse again is a pain
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Old Mar 20, 2007, 12:23 PM   #12
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I kind of view those results w/ a grain of salt. Plus I've used just about every mouse made.
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Old Mar 21, 2007, 04:33 PM   #13
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you still don't beat the Copperheads and Kraits, best mice ever
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Old Mar 21, 2007, 04:38 PM   #14
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my death adder is the best mouse i have ever had. as my tarantula is best keyboard. jus tdid not like my shopping experience with them.
they r sending me a tshirt now. guess that is cool.
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Old Mar 21, 2007, 10:59 PM   #15
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Quote:
Originally Posted by Mousey View Post
you still don't beat the Copperheads and Kraits, best mice ever
Bah..Boomslang is way better!
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Old Mar 29, 2007, 12:06 AM   #16
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well i got my 'swag' today. they(razer) sent me a lanyard, a wristband, & a nice t shirt(it is high quality 100% cotton). unfortunately they sent me a different size than the size i gave them & does not fit. oh well.
at least they made the effort. a lot of companies wouldnt have bothered. & i really do like my mouse & keyboard( got the keyboard at directron for $76).
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