Ordered £1300 worth of stuff from SCAN computers UK who authorised payment via finance on the 9th of February.
All of the components I ordered were in stock at time of payment [whole heap of them used to more or less build a complete PC].
I had to wait until today initially for delivery but selected on the website for them to deliver tomorrow [14th] as I was busy all day today, in addition to this I placed a new order with them as another site I was ordering from did not have the case I wanted, so I now have two orders with them, one arriving tomorrow and one arriving the day after.
So, after 8pm tonight I get an e-mail telling me that the RAM I have already paid for and was in stock is not in stock, expected time from manufacturer to store is ~16th of feb and then my main order will be sent out.
I am furious to say the least.
I am ringing tomorrow morning first thing and asking that both orders are combined into one, P+P of the second order is refunded and the RAM which I have paid for already [which they have sold til 0 stock in the mean time] is refunded to me so I can order an alternative from another store and that this new order will be with me by friday or I want the whole lot refunded.
Thoughts?
If they are happy to sell already purchased stock on the fly then using the same logic they can be selling all the other components the cunts have already taken payment for. Would just like some other viewpoints on what I should push here as I have not been as angry as this for a very long time, and whoever picks up the phone tomorrow is going to receive the most pure, volatile and condensed rage I can conjure.
